Freelance writing Jobs in Sunnyvale, CA

JOB TITLE : Support Analyst (Korean speaking / writing)

LOCATION : San Jose, CA (onsite)

DURATION : 6 months

PAY RANGE : $20-$30 / hr

COMPANY :

Our client, a multinational electronics company is recruiting for a Support Analyst . If you meet the qualifications listed, please Apply Now!

Description :

Minimum of 1-3 years experience working in a related role such as order entry / management, inventory management, purchasing, shipping and RMA management activities

Preferred experience in a fast-paced organization, technology or similar preferred

Experience in a technology company in an RMA capacity

Responsibility :

Manage Inventory : Track incoming shipments, log all activity for inbound and outbound inventory, monitor inventory at DSA San Jose and other sites; work with appropriate parties for depletion plan, perform monthly cycle count, and reconcile inventory

DSK RMAs Coordinate, monitor, and execute return process with Samsung HQ

Branch Transfers Coordinate, monitor, and execute inter-company transactions

Communication between technicians, RMA, Logistics, Sales team and HQ, help guide them on what to do and update status until completion

Customer Registration create the code in the system upon sales teams request if theres any new Shipto customer, change or update the name / address change

Requirements :

Intermediate Word / Excel skills

Able to understand Inventory and Supply Chain concepts and policies

Proactively manages issues and activities and can prioritize well

Strong communication, highly motivated individual capable of working with limited direction

Ability to work under pressure and to tight deadlines while following explicit policy and procedures

Ability to multi-task in a fast-paced, high-tech environment

Excellent organizational skills, detail-oriented, monthly reports and works well in a team environment or as an independent contributor

Ability to work calmly, maintains a professional demeanor, produce results under pressure, and escalate to management appropriately

SAP experience is preferred

Bilingual (Korean / English) is preferred as this position needs to communicate to HQ

BENEFITS SUMMARY :

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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