Freight agent Jobs in College Station, TX

Job Summary

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include : registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS :

• High School diploma or equivalent required; College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and / or short correspondence and memos
• Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
• An operational knowledge of Microsoft Office suite
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
• Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
• Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES :

Property Details

Our modern Home2 Suites by Hilton College Station hotel just one block from Texas A&M University, a.k.a. 'AggieLand.' Easterwood Airport is a short 10-minute drive away. Wolf Pen Creek Park, Veterans Park, Kyle Field and other things to do in Bryan-College Station are within a few miles of our extended-stay hotel.

Whether visiting family and students, attending a big sporting event or booking an extended stay in the area for a business trip, travelers will enjoy the amenities and comfort of home. The kitchen includes a microwave, a dishwasher and a full-size refrigerator. Guests can stay connected with free WiFi, take advantage of the large work area or unwind on the sofa bed and watch HD channels on the 42-inch TV. The flexible Working Wall of their studio or one-bedroom suite lets guests customize their own space.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

Apply for this position (https : / / careers-aimbridge.icims.com / jobs / 355562 / front-desk-agent / job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)

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EEO Statement

Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PropertyHome2 Suites College Stat

Posted Date2 weeks ago(10 / 14 / 2024 10 : 26 AM)

ID2024-355562

LocationUS-TX-College Station

CategoryFront Office / Guest Services

TypeRegular

StatusPart-Time

Company : NameAimbridge Hospitality