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Front desk agent Jobs in Simi Valley, CA

Last updated: 22 hours ago
  • Promoted
FRONT DESK AGENT

FRONT DESK AGENT

MCR HotelsCA, United States
Full-time
The Front Desk Agent is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. Providing attentive, courteous, and effi...Show moreLast updated: 2 days ago
  • Promoted
FRONT DESK AGENT (RECEPCIONISTA)

FRONT DESK AGENT (RECEPCIONISTA)

AZUL HOSPITALITYCA, United States
$18.50 hourly
Full-time +1
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to. registration, checkout and cashiering thereby contri...Show moreLast updated: 1 day ago
  • Promoted
Front Desk Associate

Front Desk Associate

Gold's GymSimi Valley, CA, United States
Full-time
Are you a passionate person who is driven by impacting lives every day? Then keep reading!!!.Gold’s Gym is growing fast and looking for a Customer Service Representative team member to help us exec...Show moreLast updated: 1 day ago
  • Promoted
FRONT DESK AGENT

FRONT DESK AGENT

The Huntley HotelCA, United States
Full-time
The Front Desk Agent is responsible for greeting visitors of the hotel, checking guest in & out of the hotel, and ensuring that the guests' stay is personable and enjoyable as part of the hotel's c...Show moreLast updated: 2 days ago
  • Promoted
ROOMS CONTROLLER AND FRONT DESK AGENT

ROOMS CONTROLLER AND FRONT DESK AGENT

Marriott InternationalCA, United States
$27.65 hourly
Full-time
Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to de...Show moreLast updated: 2 days ago
  • Promoted
Front Desk Lead

Front Desk Lead

Platinum Dermatology PartnersThousand Oaks, CA, United States
Full-time
To coordinate Medical Receptionists, at the direction of the Office Manager, to support the providers with the overall goal of efficient and proper care and treatment of patients.Principal Duties a...Show moreLast updated: 1 day ago
  • Promoted
FRONT DESK ASSOCIATE

FRONT DESK ASSOCIATE

Atrium HospitalityCA, United States
$23.00–$27.14 hourly
Full-time
Long Beach Hilton701 W Ocean Boulevard.Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role.Actual pay may d...Show moreLast updated: 2 days ago
Front Desk Representative

Front Desk Representative

TMJ & Sleep Therapy CentreTHOUSAND OAKS, CA, US
$20.00–$26.00 hourly
Full-time
We are seeking a friendly and service-oriented.As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, ans...Show moreLast updated: 30+ days ago
  • Promoted
FRONT DESK AGENT

FRONT DESK AGENT

Homewood Suites & Hampton IrvineCA, United States
Full-time
Homewood / Hampton Inn Irvine Spectrum is looking for a friendly, professional, and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact f...Show moreLast updated: 2 days ago
  • Promoted
FRONT DESK AGENT

FRONT DESK AGENT

Hampton Inn Costa Mesa / Newport BeachCA, United States
Full-time
Hampton Inn Costa Mesa Newport Beach is looking for a friendly, professional, customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for o...Show moreLast updated: 2 days ago
Front Desk Agent

Front Desk Agent

Hotel ManagementLos Angeles County, CA, US
$17.00–$19.00 hourly
Full-time
Career Advancement Opportunities .Minimum Requirement : Applicants must have hotel Front Desk Agent experiences.We are seeking a positive, friendly Front Desk Agent to provide exceptional service t...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Front Desk Staff

Front Desk Staff

Health FitnessThousand Oaks, CA, United States
$18.00 hourly
Full-time
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health.Our work focuses...Show moreLast updated: 22 hours ago
  • Promoted
FRONT DESK HOSPITALITY AGENT (OVERNIGHT) - LONG BEACH

FRONT DESK HOSPITALITY AGENT (OVERNIGHT) - LONG BEACH

Sonder Holdings, Inc.CA, United States
$22.50 hourly
Full-time
Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all.No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites...Show moreLast updated: 2 days ago
Front Desk Hospitality Agent

Front Desk Hospitality Agent

SonderOrange County, CA
$20.50 hourly
Full-time
Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all.No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Four Seasons Hotels and ResortsNapa Valley
$24.77 hourly
Full-time
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show moreLast updated: 30+ days ago
FRONT DESK AGENT

FRONT DESK AGENT

MCR HotelsCA, United States
2 days ago
Job type
  • Full-time
Job description

Pasadena Hotel and Pool

The Front Desk Agent is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.

ESSENTIAL FUNCTIONS :

  • Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  • Maintain proper operation of the telephone switchboard.
  • Answer guest inquiries about hotel service, facilities, and hours of operation.
  • Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  • Respond to guest requests in a timely and professional manner.
  • Maintain confidentiality and security of all guests and hotel information.
  • Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction.
  • Be aware of all rates, packages, and special promotions.
  • Be familiar with all in-house groups and high demand / restricted dates.
  • Take all necessary information when taking room reservations and follow rate quoting scenario.
  • Be knowledgeable of the front desk computer system.
  • Log and deliver packages, mail, and messages.
  • Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
  • Accurately complete the check-in and checkout process.
  • Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
  • Restocks front desk area and supplies as required or assigned by immediate supervisor.
  • Ability to follow a checklist.
  • Perform other duties as assigned.

MINIMUM QUALIFICATIONS :

  • Must have a positive attitude and willingness to learn.
  • Demonstrate the ability to multi-task.
  • Demonstrate the ability to be detail oriented.
  • Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  • Must have basic English verbal and written communication skills.
  • Must work well in stressful, high-pressure situations.
  • Basic math skills.
  • Must have the ability to obtain alcohol awareness certification as required by the State.
  • Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must meet the legal age to serve alcoholic beverages (at select properties).
  • PREFERRED QUALIFICATIONS :

  • Experience in a hotel or a related field.
  • Brand knowledge and experience.
  • Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities .
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020 .
  • MCR is a three-time recipient of the Marriott Partnership Circle Award , the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer .
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) , the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
  • What we offer / What's in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members