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Front desk assistant Jobs in Rochester, NY

Last updated: 13 hours ago
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Front Desk Supervisor

Front Desk Supervisor

DoubleTree by Hilton RochesterRochester, NY, United States
Full-time
The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout thei...Show moreLast updated: 13 hours ago
  • Promoted
Front Desk Agent

Front Desk Agent

Pittsford II Hotel Management LLCPittsford, NY, United States
Full-time
Front Desk Agent - Hilton Garden Inn Pittsford.As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience.Whether you're w...Show moreLast updated: 6 days ago
Lead Front Desk

Lead Front Desk

Akwesasne Mohawk CasinoHogansburg, NY, US
$15.97 hourly
Full-time
Lead Front Desk / Room Reservation Clerk.Front Desk Supervisor / Front Desk Manager .The Lead Front Desk / Room Reservation Clerk is responsible for the timely execution of all Guest Reservations, Check...Show moreLast updated: 4 days ago
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Desk Side Services

Desk Side Services

Noblesoft TechnologiesSt. Lawrence County, New York, USA
Candidates should be confident possess excellent communication skills and have a strong willingness to learn.They should be interested in new technologies be processoriented and capable of solving ...Show moreLast updated: 10 days ago
Front Desk Receptionist

Front Desk Receptionist

MedixNew York, US
$20.00–$23.00 hourly
Hiring | Medical Front Desk | Medical Receptionist | Hiring | Medical Secretary | Medical Front Desk.Front Desk Receptionist Duties : . Front desk operations; answering multi-lines phones, maintaining...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Rit Inn & Conference CenterHenrietta, NY, United States
$15.00–$16.00 hourly
Full-time
Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfyin...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

New Castle Hotels & ResortsPittsford, US
Full-time
Front Desk Agent - Hilton Garden Inn Pittsford As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience.Whether you...Show moreLast updated: 7 days ago
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Front End Coordinator

Front End Coordinator

BJ's Wholesale ClubWebster, NY, United States
Full-time
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborativ...Show moreLast updated: 17 hours ago
Front Desk Weekend Lead

Front Desk Weekend Lead

New TSI Holdings, Inc.New York, US
Full-time +1
New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to pro...Show moreLast updated: 1 day ago
Front Desk Clerk / Direct Hire! $19 / hr. Some Travel Required

Front Desk Clerk / Direct Hire! $19 / hr. Some Travel Required

Med ScribeRochester, NY
$18.00 hourly
Full-time
Quick Apply
Rochester and surrounding areas!.Are you ready to take the next step in your career? We're excited to offer you the chance to work as a Medical Secretary within the primary care offices affiliated ...Show moreLast updated: 30+ days ago
Front Desk

Front Desk

Altitude Trampoline ParkRochester, New York, United States, 14623
As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome up...Show moreLast updated: 10 days ago
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Front Desk Supervisor / Customer Service - Hilton $16-$35 / hr

Front Desk Supervisor / Customer Service - Hilton $16-$35 / hr

HiltonRochester, NY, United States
$16.00–$35.00 hourly
Full-time
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following : Oversees front desk operations.Provide...Show moreLast updated: 30+ days ago
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Front Desk Associates AM

Front Desk Associates AM

True North Hotel GroupHenrietta, NY, United States
We offer awesome benefits and a great family culture.Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas. Responds to guest questions either in per...Show moreLast updated: 6 days ago
Front of House Assistant Manager

Front of House Assistant Manager

Chick-fil-A - HenriettaRochester, NY, US
Thank you for your interest in a great career opportunity with Chick-fil-A.Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the be...Show moreLast updated: 30+ days ago
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Front Desk Agent

Front Desk Agent

New Castle Hotels and ResortsPittsford, NY, United States
Full-time
As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience. Whether you're welcoming an excited family embarking on their v...Show moreLast updated: 6 days ago
  • Promoted
Front Desk Coordinator

Front Desk Coordinator

RightClickWestchester County, NY, United States
Full-time
Our client is a leading organization, actively advancing in various specialized fields within their dynamic industry.They are dedicated to excellence, and their rapid growth reflects their success....Show moreLast updated: 20 days ago
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Front Desk Agent

Front Desk Agent

New Castle HotelsPittsford, NY, United States
Full-time
Front Desk Agent - Hilton Garden Inn Pittsford.As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience.Whether you're w...Show moreLast updated: 6 days ago
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  • New!
Front Desk / Secretary

Front Desk / Secretary

SuffolkSpeechNassau County, NY, US
$20.00 hourly
Full-time
FRONT DESK POSITIONS AVAILABLE.WE HAVE OPENINGS IN OUR NASSAU COUNTY SPEECH PRACTICE FOR TWO MATURE & EXPERIENCED PERSONS, must have 5 - 10 years experience. LOCATIONS : WANTAGH AND LAKE SUCCESS....Show moreLast updated: 15 hours ago
Front Desk Supervisor

Front Desk Supervisor

DoubleTree by Hilton RochesterRochester, NY, United States
13 hours ago
Job type
  • Full-time
Job description

BLURB & BENEFITS

Job Summary : The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Qualifications

Education & Experience :

  • High School diploma or equivalent required.
  • At least 2 to 3 years of progressive experience in a hotel or a related field required.
  • College course work in related field helpful. Previous supervisory responsibility preferred
  • Must have a valid driver license for the applicable state.

Physical requirements :

  • Flexible and long hours sometimes required.
  • Light work -Exerting up to 20 pounds of force occasionally, and / or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Mental requirements :

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multitask.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace; including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Duties & Functions

    Essential :

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with AFP Management standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Always comply with AFP Management standards and regulations to encourage safe and efficient hotel operations.
  • Always maintain a friendly and warm demeanor. Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Monitor all VIP and special guest requests. Review Front Office log and Trace File daily. Fully comprehend and operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  • Be aware of all rates, packages, and promotions currently underway as listed in the Red Book.
  • Be familiar with all in-house groups. Be aware of all closed out and restricted dates.
  • Follow and enforce all AFP Management International hotel credit policies.
  • Be able to complete and ensure that a proper bucket check room rate verification report, and housekeeping report have been accurately done and filed.
  • Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable.
  • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
  • Assist the AFM in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
  • Have knowledge of and assist in all emergency procedures as required.
  • Oversee and ensure that all guests are checked in / out in a friendly, efficient and courteous manner.
  • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
  • Responsible for issued house bank.
  • Be able to perform all duties of Guest Services Agent. Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
  • Monitor key control to maintain hotel security.
  • Marginal :

  • Ensure the maximization of room revenue through Rooms Merchandising.
  • Answer all guest inquiries in a timely and professional nature.
  • Be involved in departmental meeting, planning and execution. Help maintain productivity levels at or above budgeted standards.
  • Assist in training and cross training of new hires and current employees on a regular basis. Attend meetings / training as required by management.
  • Perform other duties as required by management.
  • In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities.   This position pays between $17.00-$20.00.

    We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.