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Front desk associate Jobs in Oklahoma City, OK

Last updated: 1 day ago
  • Promoted
Front Desk Agent

Front Desk Agent

Ambassador Hotel OKCOklahoma City, OK, US
Full-time
This is a highly visible role that has a direct impact on creating the guest experience.Welcomes and accommodates guests, visitors, and staff warmly and courteously. Oversees the guest registration ...Show moreLast updated: 8 days ago
  • Promoted
Sales / Front Desk Associate

Sales / Front Desk Associate

Massage EnvyOklahoma City, OK, United States
$12.00 hourly
Full-time
Massage Envy Chatenay Square 10700 S Pennsylvania Ave.STE 23 Oklahoma City, OK 73170.Do you have a passion for helping others?. At the Massage Envy Quail Springs franchise, we support and inspire yo...Show moreLast updated: 7 days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Crescent Hotels & ResortsOklahoma City, OK, United States
Full-time
Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable...Show moreLast updated: 7 days ago
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Front Desk Attendant

Front Desk Attendant

Five Star Parks and AttractionsOklahoma City, OK, United States
Full-time
Five Star Parks and Attractions.Handle money transactions while keeping the front desk area clean and organized.Be comfortable with guest's questions and issues while handling them yourself or esca...Show moreLast updated: 1 day ago
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Front Desk / Host

Front Desk / Host

Dave & BusterOklahoma City, OK, United States
$7.25–$11.00 hourly
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 1 day ago
Front Desk Receptionist

Front Desk Receptionist

LaborMAX StaffingOKLAHOMA CITY, OK, US
Full-time
Quick Apply
Local company looking to fill a front desk position.Qualifications Fluent in Spanish and English (Required) A self-starter who is confident and decisive when faced with a challenge A positive prese...Show moreLast updated: 30+ days ago
Front Desk / Host

Front Desk / Host

Dave & Buster’s, Inc.Oklahoma City, OK
Part-time
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Crescent Hotels and ResortsOklahoma City, OK, United States
Full-time
Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable...Show moreLast updated: 8 days ago
Front Desk

Front Desk

Jefferson Dental & OrthodonticsMoore, OK
$12.00 hourly
Full-time
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry.Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and ...Show moreLast updated: 30+ days ago
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Front Desk Agent Luxury Hotel

Front Desk Agent Luxury Hotel

The National Autograph CollectionOklahoma City, OK, United States
$15.50 hourly
Full-time
This is a highly visible role that has a direct impact on creating the guest experience.Welcomes and accommodates guests, visitors, and staff warmly and courteously. Oversees the guest registration ...Show moreLast updated: 8 days ago
  • Promoted
Front Desk Agent

Front Desk Agent

TPG Hotels Resorts and MarinasOklahoma City, OK, United States
Part-time
The Front Desk Agent is the first point of contact for guests and clients entering the establishment.They are responsible for providing excellent customer service, managing administrative tasks, an...Show moreLast updated: 1 day ago
Front Desk Coordinator

Front Desk Coordinator

The Joint Corp.Moore, Oklahoma
$13.00 hourly
Front Desk Coordinator - Moore, OK.Moore, OK Part Time Are you looking for a company you can grow your career with and advance in?. Are you goal oriented, self-motivated & proactive by nature?.Do yo...Show moreLast updated: 30+ days ago
Front Desk Associate

Front Desk Associate

Atrium HospitalityOklahoma City, OK
$15.00 hourly
Full-time
Oklahoma City Residence InnFront Desk AssociateFull time.Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence. Why the Residence Inn – Oklahoma City.Great team environm...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Agent

Front Desk Agent

Island HospitalityOklahoma City, OK, United States
$14.00 hourly
Full-time +1
Our team is looking to add an upbeat.To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fa...Show moreLast updated: 8 days ago
Front Desk Agent

Front Desk Agent

Ambassador Hotel OKCOklahoma City, OK, US
8 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : DESCRIPTION :

This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff warmly and courteously. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

RESPONSIBILITIES :

  • Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
  • Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
  • Greet guests who have made reservations for lodging and register them efficiently and pleasantly. Greet visitors who are looking for accommodations and attempt to meet their needs.
  • Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
  • Accommodate room changes expediently.
  • Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and the hotel’s historical significance.
  • Acquaint guests with city attractions, community events, and nearby areas of interest.
  • Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response to restore guest satisfaction.
  • Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
  • Respond to all questions, whether from a guest, visitor, or coworker, in a courteous, pleasant manner and give out accurate, helpful information.
  • Responsible for proper key control and other security measures.
  • Participate in safety / security training and maintain knowledge of all safety procedures, including life safety, emergency / fire evacuation, and other protocols to ensure a safe and secure environment.

Requirements :

KNOWLEDGE, SKILLS, AND ABILITIES :

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
  • Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
  • Ability to deal with guests when they are angry or upset.
  • Professional appearance and mannerisms.
  • Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
  • Previous cashier experience / Basic accounting skills.
  • Ability to work quickly and thoroughly when under pressure.
  • Knowledge of hotel facilities and features.
  • Ability to attend to more than one task at a time.
  • Ability to maintain excellent attendance and punctuality.
  • Knowledge of the area and surrounding communities.
  • EXPERIENCE :

  • High School Diploma or GED required.
  • Customer Service experience preferred.