Front desk associate Jobs in Rochester, NY
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Front desk associate • rochester ny
Last updated: 3 days ago
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 7 days ago
Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfyin...Show moreLast updated: 28 days ago
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates...Show moreLast updated: 30+ days ago
The Home2 Suites by Hilton is looking for a front office manager to join our team! The ideal candidate will posses strong leadership and guest service skills and have a minimum of 5 years hotel exp...Show moreLast updated: 5 days ago
Front Office Manager Employment Type : Full-Time, Experienced Department : Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal...Show moreLast updated: 10 days ago
Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfyin...Show moreLast updated: 30+ days ago
Make waves and pave the way for your career!.At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our ...Show moreLast updated: 30+ days ago
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Greeter / Counter Desk Attendant.
Start making your own luck today!.Applicants mu...Show moreLast updated: 22 days ago
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
Plus, your co-workers are awesome!.Dav...Show moreLast updated: 3 days ago
Make waves and pave the way for your career.At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our t...Show moreLast updated: 30+ days ago
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a...Show moreLast updated: 10 days ago
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 10 days ago
A company is looking for a Full-time IT Service Desk Associate to provide technical support and troubleshooting for end users.
Key Responsibilities Provide first level technical support to end use...Show moreLast updated: 3 days ago
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates...Show moreLast updated: 10 days ago
How can there be a better job than helping the road weary traveler check into a fresh, clean room especially when working the overnight shift? As the Night Auditor you may not be the first perso...Show moreLast updated: 30+ days ago
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Greeter / Counter Desk Attendant.
Start making your own luck today!.Applicants mu...Show moreLast updated: 22 days ago
Packs member orders into boxes and transfers items to a separate cart for Cashiers.Performs clean-up, cart retrieval, merchandise restocking and runs for items as directed.For additional informatio...Show moreLast updated: 30+ days ago
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs.HMC's core v...Show moreLast updated: 9 days ago
Front Desk Agent As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience.
Whether you're welcoming an excited family em...Show moreLast updated: 10 days ago
Responsible for managing, monitoring, and directing all Front-End business components in the execution and delivery of exceptional service and value.
Provide TM oversight and direction to exceed per...Show moreLast updated: 10 days ago
- Promoted
Front Desk Agent
Homewood Suites RochesterRochester, NY, USFull-time
- Promoted
Front Desk Agent
RIT Inn and Conference CenterHenrietta, NY, USFull-time
- Promoted
Hotel Front Desk Supervisor
DelMonte Hotel GroupPittsford, NY, USFull-time
Front Office Manager
Home2 by HiltonRochester, NY, United StatesFull-time
Front Office Manager
CONTACT GOVERNMENT SERVICESRochester, NY, United StatesFull-time
Front Desk Agent
Rit Inn & Conference CenterHenrietta, NY, United StatesFull-time
Front Desk / Swim Instructor
Goldfish Swim School - PittsfordRochester, NY, USPart-time
- Promoted
Greeter / Counter Desk Attendant
AMFFairport, NY, USPart-time
Front Desk / Host
Dave & Buster’s, Inc.Rochester, NYPart-time
Front Desk / Swim Instructor
Goldfish Swim SchoolRochester, NYPart-time
Front Desk Agent
Highgate Hotels, Inc.Rochester, NY, United StatesFull-time
Front Desk Agent
Highgate HotelsRochester, NY, United StatesFull-time
- Promoted
IT Service Desk Associate
VirtualVocationsRochester, New York, United StatesFull-time
Hotel Front Desk Supervisor
The Del Monte LodgePittsford, NY, United StatesFull-time
Overnight Auditor - Front Desk
New Castle Hotels & ResortsFairport, NYFull-time
- Promoted
Greeter / Counter Desk Attendant
BowleroWebster, NY, USPart-time
- Promoted
Cashier Assistant (Front End)
CostcoRochester, NY, USFull-time
- Promoted
Front Desk Agent
Rochester Airport MarriottRochester, NY, USFull-time
Front Desk Agent
New Castle Hotels LLCFairport, NY, United StatesFull-time
Front End Manager
BJ's Wholesale Club, Inc.Henrietta, NY, United StatesFull-time
Front Desk Agent
Homewood Suites RochesterRochester, NY, US7 days ago
Job type
- Full-time
Job descriptionCollege course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.
Compensation Type
Hourly
Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Homewood Suites Rochester
2095 Hylan Dr.
Rochester, NY 14623
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies.
- Be aware of all rates, packages and special promotions as listed in the Red Book.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Balance and prepare individual paperwork for closing of shift according to hotel standards.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
- Assist guests with safe deposit boxes.
Qualifications