Front desk clerk Jobs in Hialeah fl

The DoubleTree by Hilton Miami Airport Convention Center is seeking a friendly, courteous, and  hard-working  Front Desk Agent to join our team! Pay rate for this role is $15 / hour.

Responsibilities

• Receive accommodation reservations from visitors and take the details of all arriving guests including payment information.
• Provide information to guests about the procedures, policies and facilities of the hotel.
• Making accommodation reservations for guests who may be relocating
• Maintain all guest reservations in accordance with credit card security requirements.
• Maintain all training requirements as set forth by General Manager.
• Perform routine cleaning throughout work area to include dusting, mopping, vacuuming and organizational needs, etc.
• Maintain proper equipment and supply inventory for the front desk; follow hotel operations procedures and communicate with the General Manager to ensure that orders are placed for any needed equipment, repairs and supplies.
• Document any necessary minor repairs and / or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
• Respond to guest’s requests for immediate repairs.
• Assist other employees in various assignments, such as collecting / delivering dirty linen to laundry, and assisting laundry or housekeeping, as needed.
• Report lost-and-found items in accordance with hotel procedures.

Qualifications

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.