We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in Charlotte, North Carolina, 28226, United States.
In this role, you will be instrumental in scheduling...Show moreLast updated: 13 days ago
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Medical Front Desk Specialist
Robert HalfCharlotte, NC, US
13 days ago
Job type
Full-time
Job description
Job Description
Job Description
We are offering a contract to hire employment opportunity for a Medical Front Desk Specialist in Charlotte, North Carolina, 28226, United States. In this role, you will be instrumental in scheduling appointments for three practitioners, making confirmation calls, and creating a welcoming atmosphere for our members. Your expertise in software such as EHR System, Allscripts, and Cerner Technologies will be utilized to manage various administrative tasks.
Responsibilities :
Scheduling appointments for three practitioners, ensuring efficient use of practice time
Making confirmation calls to members to ensure appointments are kept
Providing a welcoming atmosphere, setting a positive tone for members upon arrival
Utilizing software tools such as My Practice Now and Google Workspace for administrative tasks
Performing wellness concierge duties, providing information and guidance to members about wellness programs
Utilizing EHR System, Allscripts, and Cerner Technologies to maintain patient records and manage appointments
Answering inbound calls, providing prompt and courteous service to members
Performing billing functions, ensuring accurate and timely billing
Checking in patients, verifying information, and updating records as necessary
Understanding and using basic medical terminology, ensuring clear communication with members and practitioners.
Proficiency in using Allscripts software
Familiarity with Cerner Technologies
Experience with Dentrix Dental Software
Knowledge of Eaglesoft applications
Proficient with EHR SYSTEM
Ability to answer and manage inbound calls efficiently
Experience in handling billing functions
Ability to create and interpret charts and graphs
Experience in checking in patients
Understanding of basic medical terminology
Experience in promoting and managing wellness programs