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Front desk supervisor Jobs in Cape Coral, FL

Last updated: 8 hours ago
  • Promoted
FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR

Mainsail Lodging and DevelopmentFL, United States
Full-time
We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves.Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, le...Show moreLast updated: 3 days ago
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FRONT DESK SUPERVISOR - THE HOTEL ZAMORA

FRONT DESK SUPERVISOR - THE HOTEL ZAMORA

Sherman AssociatesFL, United States
Full-time +1
The Hotel Zamora is a luxury boutique hotel that boasts Mediterranean-inspired architecture, stunning views of the Intracoastal Waterway, and top-notch amenities. The Hotel Zamora is also home to Ca...Show moreLast updated: 3 days ago
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FRONT DESK CLERK

FRONT DESK CLERK

Dutchman Hospitality GroupFL, United States
Part-time
Our Inns are quietly peaceful yet challenging at times because of the number of guests who plan their stays with us.Team members are like family and collaborate with each other to get the job done....Show moreLast updated: 8 hours ago
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FRONT DESK RECEPTIONIST

FRONT DESK RECEPTIONIST

National VisionFL, United States
Full-time
America's Best is part of National Vision, one of the largest optical retailers in the United States.The America's Best brand continues to grow, with 1000 stores and counting.Each location combines...Show moreLast updated: 4 days ago
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FRONT DESK RECEPTIONIST (ASAP)

FRONT DESK RECEPTIONIST (ASAP)

Hustle Notice BizFL, United States
$750.00–$1,100.00 weekly
Full-time
Front Desk Receptionist (ASAP).Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer serv...Show moreLast updated: 4 days ago
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ORTHODONTIC FRONT DESK RECEPTIONIST

ORTHODONTIC FRONT DESK RECEPTIONIST

Busciglio SmilesFL, United States
$18.00–$20.00 hourly
Full-time
If you're friendly, communicative, and happy to help others, then a role as a.Orthodontic Front Desk Receptionist.Come be at the forefront of our office while earning. We take care of our team by of...Show moreLast updated: 4 days ago
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Fitness Front Desk Associate

Fitness Front Desk Associate

Troon GolfFort Myers, FL, United States
Full-time
Colonial Country Club community seeks a Fitness Front Desk Associate.We are looking for a hardworking, detailed oriented teammate to come aboard. Our principal business consists of a checking in mem...Show moreLast updated: 4 days ago
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FRONT DESK RECEPTIONIST

FRONT DESK RECEPTIONIST

DNA Comprehensive Therapy ServicesFL, United States
Full-time
Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-qualit...Show moreLast updated: 4 days ago
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MEDICAL FRONT DESK-PASADENA

MEDICAL FRONT DESK-PASADENA

ENT and Allergy of FL.FL, United States
Full-time
Florida ENT and Allergy, a division of ENT and Allergy Associates of Florida is currently seeking a Medical Receptionist for a full-time position at our Pasadena office. Our practice provides compre...Show moreLast updated: 8 hours ago
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FRONT DESK SUPERVISOR | PALIHOUSE HYDE PARK

FRONT DESK SUPERVISOR | PALIHOUSE HYDE PARK

Palihouse Hyde Park VillageFL, United States
Full-time
FRONT DESK SUPERVISOR | PALIHOUSE HYDE PARK.We're looking for a Front Desk Supervisor with a collaborative spirit to support our Hotel Manager. The ideal candidate will be prepared to assist with ov...Show moreLast updated: 3 days ago
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Front Desk Associate

Front Desk Associate

Crunch FitnessFort Myers, FL, United States
Full-time
Be a part of one of the greatest growth stories ever told in the fitness industry.With 70+ locations currently and 100+ locations planned. our Front Desk Associate position offers a tremendous oppo...Show moreLast updated: 1 day ago
Chiropractic Front Desk Receptionist

Chiropractic Front Desk Receptionist

Experience Health & Wellness CenterCape Coral, FL, USA
$15.00–$18.00 hourly
Quick Apply
Experience Health & Wellness Center.OR part-time Chiropractic Front Desk Receptionist.Are you extremely friendly and outgoing? Would you like a job where you. This administrative office position...Show moreLast updated: 15 days ago
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FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR

Concord HospitalityFL, United States
Full-time
We are hiring a Front Desk Supervisor!.We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most i...Show moreLast updated: 2 days ago
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Front Desk Agent

Front Desk Agent

Aimbridge HospitalityFort Myers, FL, United States
Full-time
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.Primary...Show moreLast updated: 2 days ago
Front Desk Associate

Front Desk Associate

Crunch Fitness - CR HoldingsCape Coral, FL, US
Quick Apply
Front Desk Associate ​ Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest grow...Show moreLast updated: 30+ days ago
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Front Desk Associate Overnight

Front Desk Associate Overnight

Planet FitnessFort Myers, FL, United States
Full-time
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the larg...Show moreLast updated: 7 days ago
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DENTAL FRONT DESK TEAM

DENTAL FRONT DESK TEAM

Dr. Dulay & Associates P.A.FL, United States
$35,000.00 yearly
Full-time
Are you an enthusiastic, cheerful, and highly organized professional who loves connecting with people? Do you thrive in a fast-paced environment where your communication skills make a real impact? ...Show moreLast updated: 21 hours ago
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Receptionist - Front Desk

Receptionist - Front Desk

General RVFort Myers, FL, United States
Full-time
The success of General RV Center is rooted in our exceptional team, which has been growing since 1962.Our sustained growth has been fueled by our family values and passion for the RV lifestyle.Toda...Show moreLast updated: 27 days ago
FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR

Mainsail Lodging and DevelopmentFL, United States
3 days ago
Job type
  • Full-time
Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

About Epicurean Hotel

Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.

At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.

Overview of the role

The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing support to front desk associates. This role involves training and mentoring staff, handling guest concerns, and maintaining efficient check-in and check-out procedures. The ideal candidate is a proactive leader with strong problem-solving skills and a commitment to delivering an outstanding guest experience.

What you have

  • High school diploma or equivalent required; college degree in Hospitality Management or related field preferred.
  • 1-2 years in a front desk or guest service role, preferably in a hotel setting. Previous supervisory experience is a plus.
  • Strong leadership and communication skills.
  • Proficiency in hotel property management systems (PMS), such as Opera or similar software.
  • Ability to handle high-pressure situations and resolve guest concerns professionally.
  • Excellent organizational and multitasking abilities.
  • Capability to move quickly and efficiently in a fast-paced environment.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

What you'll do

  • Oversee the daily front desk operations, ensuring seamless check-in and check-out experiences.
  • Greet and assist guests with inquiries, special requests, and complaints, ensuring prompt and professional resolution.
  • Maintain a high level of customer service by anticipating guest needs and exceeding expectations.
  • Monitor room availability, rates, and reservations, coordinating with housekeeping and other departments as needed.
  • Enforce hotel policies and procedures while maintaining flexibility to enhance guest satisfaction.
  • Supervise, train, and mentor front desk agents to ensure consistency in service and adherence to hotel policies.
  • Conduct daily briefings and provide updates on occupancy, special events, and VIP arrivals.
  • Assist in scheduling, shift coverage, and performance evaluations of front desk staff.
  • Lead by example and foster a positive work environment that encourages teamwork and professional growth.
  • Handle cash transactions, reconcile daily deposits, and ensure adherence to financial procedures.
  • Assist in managing front office inventory, including supplies, key cards, and office equipment.
  • Monitor and respond to online reviews, guest feedback, and internal reports.
  • Support the Front Office Manager in achieving departmental goals, including revenue management and guest satisfaction metrics.
  • Assist with other duties as assigned by management.
  • Physical Demand

  • Ability to sit or stand for extended periods of time
  • Ability to bend
  • Ability to lift and pull 50 lbs.
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed
  • Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress toward deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the property, the resort, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high-pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Benefits

    Full-time Associate Benefits

  • Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  • Part-time Associate Benefits

  • All above-listed benefits, except for Medical Insurance and Holiday Pay
  • On-Call Associate Benefits

  • Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  • Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.