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Front desk supervisor Jobs in Irving, TX

Last updated: 21 hours ago
  • Promoted
Front Desk Agent

Front Desk Agent

Highgate HotelsIrving, TX, United States
Full-time
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 7 days ago
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Front Desk Agent

Front Desk Agent

HEI Hotels and ResortsDallas, TX, United States
Full-time
Welcome to Hotel Crescent Court, where historic charm meets modern luxury.Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfor...Show moreLast updated: 1 day ago
Front Desk Supervisor

Front Desk Supervisor

Aimbridge HospitalityGrapevine, TX
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and / or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and thr...Show moreLast updated: 30+ days ago
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Front Desk Agent

Front Desk Agent

The Village DallasDallas, TX, United States
Full-time
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering ...Show moreLast updated: 2 days ago
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Front Desk Agent

Front Desk Agent

Crescent Hotels and ResortsDallas, TX, United States
Full-time
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our As...Show moreLast updated: 21 hours ago
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Front Desk Associate

Front Desk Associate

PCRK GroupIrving, TX, United States
Full-time
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the F...Show moreLast updated: 8 days ago
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Front Desk Agent

Front Desk Agent

HEI Hotels & ResortsDallas, TX, United States
Full-time
Discretionary Performance Bonus Eligible.Tipped / Service Charge Eligible.Welcome to Hotel Crescent Court, where historic charm meets modern luxury. Our mission is to provide an unparalleled hospita...Show moreLast updated: 1 day ago
Front Desk Supervisor

Front Desk Supervisor

The NOWDallas, TX, US
Full-time
What Employees Value about the Now : .Excellent Medical, Dental, Vision and life insurance plans for all full-time employees. Substantial discounts on products.Discount massages for family members.We ...Show moreLast updated: 30+ days ago
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Moring Front Desk

Moring Front Desk

Excel FitnessIrving, TX, United States
Full-time +1
Member Services Representative - Front Desk.General Manager (GM) / Assistant Manager (AM) / Shift Lead.Help promote our Judgement Free Zone, by representing our core values and adhering to our busin...Show moreLast updated: 1 day ago
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Front Desk Agent

Front Desk Agent

Le Meridien StoneleighDallas, TX, United States
Full-time
Located in the middle of the "hottest" area- Maple Avenue in Uptown Dallas, our hotel blends sophisticated, modern luxury with a rich history embedded in the European heritage of Le Meridien and ou...Show moreLast updated: 1 day ago
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Front Desk Agent

Front Desk Agent

Crescent Hotels & ResortsDallas, TX, United States
Full-time
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our As...Show moreLast updated: 1 day ago
Front Desk Supervisor

Front Desk Supervisor

Accor, Dallas, United States
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas...Show moreLast updated: 30+ days ago
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Front Desk / Host

Front Desk / Host

Dave & BusterArlington, TX, United States
$7.25–$12.75 hourly
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 1 day ago
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Front Desk Agent

Front Desk Agent

MarriottDallas, TX, United States
Full-time
Rooms & Guest Services Operations.JW Marriott Dallas Arts District, 800 North Harwood Street, Dallas, Texas, United States, 75201VIEW ON MAP (). Our jobs aren’t just about giving guests a smooth che...Show moreLast updated: 8 days ago
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Front Desk Associate

Front Desk Associate

RELIVE Health Old Town DallasDallas, TX, United States
Full-time
Attractive Compensation Package.Transferable Skill Development.RELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness so...Show moreLast updated: 7 days ago
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Front Desk Associate

Front Desk Associate

Stretch ZoneArlington, TX, United States
$10.00–$15.00 hourly
Full-time
Health, Wellness and Fitness Professionals.Continuing education opportunities.Employment Type : Front Desk Associate.Are you seeking a position that allows you to use your administrative and custome...Show moreLast updated: 8 days ago
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Front Desk Agent

Front Desk Agent

Seva Hospitality IncDallas, TX, United States
Full-time
COME BE PART OF OUR GROWING FAMILY!.Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.Works to optimize the ...Show moreLast updated: 8 days ago
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Front Desk Agent

Front Desk Agent

The Fairmont HotelDallas, TX, United States
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas...Show moreLast updated: 16 days ago
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Front Desk Agent

Front Desk Agent

AccorHotelDallas, TX, United States
Full-time
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas...Show moreLast updated: 8 days ago
Front Desk Agent

Front Desk Agent

Highgate HotelsIrving, TX, United States
7 days ago
Job type
  • Full-time
Job description

Front Desk Agent

Requisition ID

2025-61811

Category

Front Office Operations

Job Location

US-TX-Irving

Property

Hyatt House Las Colinas

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Hyatt House Las Colinas

5901 N MacArthur Blvd. Irving, TX 75039

Overview

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.

  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.