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Front desk supervisor Jobs in Tampa, FL

Last updated: 11 hours ago
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FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR

Mainsail Lodging and DevelopmentFL, United States
Full-time
We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves.Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, le...Show moreLast updated: 4 days ago
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FRONT DESK SUPERVISOR - THE HOTEL ZAMORA

FRONT DESK SUPERVISOR - THE HOTEL ZAMORA

Sherman AssociatesFL, United States
Full-time +1
The Hotel Zamora is a luxury boutique hotel that boasts Mediterranean-inspired architecture, stunning views of the Intracoastal Waterway, and top-notch amenities. The Hotel Zamora is also home to Ca...Show moreLast updated: 4 days ago
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FRONT DESK CLERK

FRONT DESK CLERK

Dutchman Hospitality GroupFL, United States
Part-time
Our Inns are quietly peaceful yet challenging at times because of the number of guests who plan their stays with us.Team members are like family and collaborate with each other to get the job done....Show moreLast updated: 15 hours ago
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Front Desk Concierge

Front Desk Concierge

LIVunLtdTampa, FL, United States
$16.00–$18.00 hourly
Full-time
LIVunLtd is looking for a Front Desk Concierge to join our growing team in the surrounding market! The Front Desk Concierge is a front-facing position that requires polish, poise and a passion for ...Show moreLast updated: 22 days ago
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Front Desk Agent

Front Desk Agent

The Westshore GrandTampa, FL, United States
Full-time
The Westshore Grand, A Tribute Portfolio Hotel, is a unique and stylish hotel that defines an authentically modern Florida lifestyle. The Westshore Grand offers distinctive, luxurious Florida-inspir...Show moreLast updated: 5 days ago
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FRONT DESK RECEPTIONIST

FRONT DESK RECEPTIONIST

National VisionFL, United States
Full-time
America's Best is part of National Vision, one of the largest optical retailers in the United States.The America's Best brand continues to grow, with 1000 stores and counting.Each location combines...Show moreLast updated: 4 days ago
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Front Desk Coordinator

Front Desk Coordinator

Robert HalfTampa, FL, US
Temporary
We are in the search for a dedicated Front Desk Coordinator to work in the Financial Services Industry.As a Front Desk Coordinator, your main duties will revolve around handling administrative task...Show moreLast updated: 11 hours ago
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Front Desk-MR

Front Desk-MR

Community Medical GroupTampa, FL, United States
Full-time
Front desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures.This role provides customer service to all patients and visitors entering the m...Show moreLast updated: 2 days ago
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Hotel Front Desk

Hotel Front Desk

ClubCorpTampa, FL, United States
Full-time
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments ...Show moreLast updated: 2 days ago
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Front Desk Concierge

Front Desk Concierge

Php ManagementTampa, FL, United States
Full-time
As a Front Desk Concierge at Towers, you will play a pivotal role in curating unforgettable experiences for our residents and guests. You will not only welcome residents but also ensure that every i...Show moreLast updated: 6 days ago
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FRONT DESK RECEPTIONIST

FRONT DESK RECEPTIONIST

DNA Comprehensive Therapy ServicesFL, United States
Full-time
Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-qualit...Show moreLast updated: 4 days ago
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Front Desk Agent

Front Desk Agent

Hampton Inn and SuitesTampa, FL, US
Part-time
What Makes a McKibbon Front Desk Agent? .The front desk agent is often the first person to interact with guests.As the friendly face of the property, the front desk agent has a relatable perso...Show moreLast updated: 21 hours ago
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FRONT DESK SUPERVISOR | PALIHOUSE HYDE PARK

FRONT DESK SUPERVISOR | PALIHOUSE HYDE PARK

Palihouse Hyde Park VillageFL, United States
Full-time
FRONT DESK SUPERVISOR | PALIHOUSE HYDE PARK.We're looking for a Front Desk Supervisor with a collaborative spirit to support our Hotel Manager. The ideal candidate will be prepared to assist with ov...Show moreLast updated: 4 days ago
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FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR

Concord HospitalityFL, United States
Full-time
We are hiring a Front Desk Supervisor!.We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most i...Show moreLast updated: 2 days ago
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Front Desk Coordinator

Front Desk Coordinator

PG FL, MN & 1st HealthRiverview, FL, US
Full-time
Ensures that all office duties are performed and completed daily.Two years of medical clerical / office experience is preferred but, not required. Supports the philosophy, goals, and objectives of the...Show moreLast updated: 30+ days ago
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Front Desk Agent

Front Desk Agent

Rosen Hotels & ResortsTampa, FL, United States
Full-time
The Front Desk Agent is responsible for greeting and registering guests, providing exceptional customer service, and managing guest accounts during check-in and check-out.The ideal candidate will b...Show moreLast updated: 6 days ago
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Front Desk Receptionist

Front Desk Receptionist

BEST Employment SoluTions, LLCTampa, FL, US
Full-time
This position will require the following duties : .Assist in light clerical / admin work.Show moreLast updated: 4 days ago
Front Desk Supervisor

Front Desk Supervisor

HEI Hotels & ResortsTampa, FL, US
Full-time
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate / franchise policies and procedures while meeti...Show moreLast updated: 30+ days ago
Front Desk Supervisor

Front Desk Supervisor

Residence Inn Tampa at USF / Medical CenterTampa, FL, US
Do you love interacting with people? Are you a social person? If so, the .Residence Inn Tampa at USF / Medical Center.We are currently looking for an energetic and outgoing person to join our guest...Show moreLast updated: 30+ days ago
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Front Desk Associate

Front Desk Associate

Crunch FitnessRiverview, FL, United States
Full-time
Be a part of one of the greatest growth stories ever told in the fitness industry.With 70+ locations currently and 100+ locations planned. our Front Desk Associate position offers a tremendous oppo...Show moreLast updated: 8 days ago
FRONT DESK SUPERVISOR

FRONT DESK SUPERVISOR

Mainsail Lodging and DevelopmentFL, United States
4 days ago
Job type
  • Full-time
Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

About Epicurean Hotel

Welcome to the Epicurean Hotel, a paradise for food lovers. Our passionate culinary team, led by our talented executive chef, works tirelessly to create dishes that are not only delicious but also visually stunning. We take great pride in using only the freshest, locally sourced ingredients to ensure the highest quality of our dishes.

At our hotel, we believe that indulging in the pleasures of life is the ultimate tribute to it. We invite you to join us and experience all the flavors that life has to offer. If you share our passion, we would love to cook with you and add your special ingredients to our recipe.

Overview of the role

The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and providing support to front desk associates. This role involves training and mentoring staff, handling guest concerns, and maintaining efficient check-in and check-out procedures. The ideal candidate is a proactive leader with strong problem-solving skills and a commitment to delivering an outstanding guest experience.

What you have

  • High school diploma or equivalent required; college degree in Hospitality Management or related field preferred.
  • 1-2 years in a front desk or guest service role, preferably in a hotel setting. Previous supervisory experience is a plus.
  • Strong leadership and communication skills.
  • Proficiency in hotel property management systems (PMS), such as Opera or similar software.
  • Ability to handle high-pressure situations and resolve guest concerns professionally.
  • Excellent organizational and multitasking abilities.
  • Capability to move quickly and efficiently in a fast-paced environment.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

What you'll do

  • Oversee the daily front desk operations, ensuring seamless check-in and check-out experiences.
  • Greet and assist guests with inquiries, special requests, and complaints, ensuring prompt and professional resolution.
  • Maintain a high level of customer service by anticipating guest needs and exceeding expectations.
  • Monitor room availability, rates, and reservations, coordinating with housekeeping and other departments as needed.
  • Enforce hotel policies and procedures while maintaining flexibility to enhance guest satisfaction.
  • Supervise, train, and mentor front desk agents to ensure consistency in service and adherence to hotel policies.
  • Conduct daily briefings and provide updates on occupancy, special events, and VIP arrivals.
  • Assist in scheduling, shift coverage, and performance evaluations of front desk staff.
  • Lead by example and foster a positive work environment that encourages teamwork and professional growth.
  • Handle cash transactions, reconcile daily deposits, and ensure adherence to financial procedures.
  • Assist in managing front office inventory, including supplies, key cards, and office equipment.
  • Monitor and respond to online reviews, guest feedback, and internal reports.
  • Support the Front Office Manager in achieving departmental goals, including revenue management and guest satisfaction metrics.
  • Assist with other duties as assigned by management.
  • Physical Demand

  • Ability to sit or stand for extended periods of time
  • Ability to bend
  • Ability to lift and pull 50 lbs.
  • Ability to communicate clearly
  • Corrected vision to normal range
  • Ability to work long hours as needed
  • Mental Demands

  • Make sound judgments quickly
  • Work on multiple tasks, making appropriate progress toward deadlines
  • Able to work independently, take direction, and provide direction to others
  • Manage differing personalities within the property, the resort, and the community
  • Maintain the highest degree of confidentiality
  • Ability to work effectively in stressful, high-pressure situations
  • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Benefits

    Full-time Associate Benefits

  • Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  • Part-time Associate Benefits

  • All above-listed benefits, except for Medical Insurance and Holiday Pay
  • On-Call Associate Benefits

  • Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
  • Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.