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General manager Jobs in Austin, TX

Last updated: 8 hours ago
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GENERAL MANAGER

GENERAL MANAGER

Steak 'n ShakeTX, United States
Full-time
The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n Shake operational and financial standards on all shifts.The G...Show moreLast updated: 8 hours ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

SONICTX, United States
Full-time
We're hiring a Restaurant Manager!.As our Restaurant Manager, you'll never be bored.You'll be responsible for making sure our restaurant runs smoothly. Ensuring that our restaurant is fully and appr...Show moreLast updated: 2 days ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

Pie Five PizzaTX, United States
Full-time
Under the direction of the District Manager, the General Manager is responsible for the successful execution of the Dickey's experience through serving the guest in a team member capacity, directin...Show moreLast updated: 1 day ago
  • Promoted
General Manager

General Manager

Lamberts Downtown BarbecueAustin, TX, US
At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire,...Show moreLast updated: 8 days ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

SubwayTX, United States
Full-time +1
As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food.Keeping restaurants clean and beauti...Show moreLast updated: 2 days ago
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GENERAL MANAGER

GENERAL MANAGER

Boutique RecruitingTX, United States
Full-time
A leading manufacturing company is seeking a hands-on, results-driven General Manager to lead their growing operations.As they scale their production, they need a leader who can drive efficiency, m...Show moreLast updated: 1 day ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

Snappy SaladsTX, United States
Full-time
The head cheese (feta, goat or otherwise).Our GMs lead by example in all aspects of store management and create an environment where hospitality is the rule and not the exception.They know the busi...Show moreLast updated: 1 day ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

Sixty VinesTX, United States
Full-time
Salary Range Commensurate w / Experience : .WSET / SOMMELIER CERTIFICATION.FREE ACCESS TO MENTAL SERVICES.Where great food, wine, and company come together to create unforgettable moments! As the winem...Show moreLast updated: 2 days ago
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  • New!
GENERAL MANAGER

GENERAL MANAGER

BenihanaTX, United States
Full-time
Responsible for the overall performance of restaurant operations including customer service, financials, food quality, beverage quality, guest and employee safety practices.Oversee and coordinate t...Show moreLast updated: 8 hours ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

The Cavco Family of CompaniesTX, United States
Full-time
The retail general manager is responsible for the entire operation of a retail sales location.This involves leading the sales process and developing people, with the goal to build and maintain stro...Show moreLast updated: 2 days ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

The Learning ExperienceTX, United States
Full-time
General Managers at The Learning Experience are responsible for the financial and operational performance of the Center.They have an essential ability to apply their business acumen to customer eng...Show moreLast updated: 2 days ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

Planet FitnessTX, United States
$44,200.00 yearly
Full-time
Judgement Free member experience as well as a financially successful club.The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous as...Show moreLast updated: 1 day ago
General Manager

General Manager

Chi'LantroAustin, Texas, United States
$30,000.00 yearly
Full-time
We are currently seeking a rockstar Restaurant General Manager to lead and oversee the day-to-day operations at our restaurant. Dedicated - Be committed to winning.Resilient - Move forward and grow....Show moreLast updated: 30+ days ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

Malibu Jack'sTX, United States
Full-time
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge.Actively involved...Show moreLast updated: 1 day ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

McDonald'sTX, United States
$59,900.00 yearly
Full-time
Flexible scheduling with a side of always feeling valued.A job at McDonald's offers a job combo that fits YOU.Competitive pay starting at $59900 / year plus cash incentives.Employee discounts and f...Show moreLast updated: 1 day ago
General Manager

General Manager

Fire Bowl CafeAustin, TX, US
$55,000.00–$65,000.00 yearly
Full-time
We are seeking a dynamic and experienced Restaurant Manager to join our team.The ideal candidate will have a passion for hospitality, excellent leadership skills, and a strong background in food se...Show moreLast updated: 14 days ago
  • Promoted
General Manager Austin

General Manager Austin

P. Terry's Burger StandAustin, TX, US
Full-time
We are looking for a General Managers (GM) who are people centric and want to be a part of a growing Brand.If you have a passion for making a difference in people's lives, selecting, training, ...Show moreLast updated: 30+ days ago
  • Promoted
GENERAL MANAGER

GENERAL MANAGER

WhiteWater Express Car WashTX, United States
$65,000.00 yearly
Full-time
Applicants must be 18 years or older to be considered for this role, due to working in heavy machinery zones.Come Work Where Leaders are Grown!. Join Our Team to Fast-Track Your Career!.At WhiteWate...Show moreLast updated: 1 day ago
General Manager

General Manager

Snap KitchenSnap Kitchen Arboretum, Austin, TX, US
Full-time
We believe in the transformative power of real food, the way it makes us feel and how it impacts the world we live in.We empower busy people to eat clean without compromise because you shouldn’t ha...Show moreLast updated: 30+ days ago
GENERAL MANAGER

GENERAL MANAGER

Steak 'n ShakeTX, United States
8 hours ago
Job type
  • Full-time
Job description

Summary Description : The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak 'n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak 'n Shake procedures, policies and specifications which deliver the Steak 'n Shake Vision and Mission. The General Manager will partner directly with his / her Division President and will receive market level support from his / her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.

  • Team Function / Scope : This position serves as the primary leader of a single Steak 'n Shake Restaurant
  • Department : Operations - Restaurant
  • Reports to : Division President
  • FLSA : Exempt
  • Direct reports : Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates

1. RESPONSIBILITIES : Major functions / tasks performed in the job and the deliverable (report, product, output, etc.) produced.

Primary and Ongoing Accountabilities

  • Create an environment of sales growth through guest focus and delivery of Steak 'n Shake procedures and policies
  • Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers
  • Develop, Focus and Motivate the Management team to consistently deliver the Steak 'n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices
  • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest
  • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report)
  • Manage all restaurant costs to deliver positive cash flow
  • Maintain strict compliance with food, health, safety and security standards and procedures
  • Create a safe environment free of harassment
  • Deliver best in class Gold Standard service
  • Lead by Example
  • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
  • Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
  • Has the final authority over discipline and termination decisions
  • Has the final authority for all hiring decisions
  • Specific Duties and Responsibilities

    Customer Satisfaction :

    Build the business by relentlessly pursuing excellence and growing customer traffic over prior year : Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.

    Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N.

    Ensure Guests are immediately recognized upon entering and as they are leaving

    Train and motivate managers and associates to deliver great hospitality toward all guests and other associates

    Consistently and effectively communicate with Managers and Associates through

    scheduled meetings, communications boards, training sessions and formal and informal coaching

    Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching

    Brand Protection :

    Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people : Verify sales forecast for accuracy in accordance with local influences.

    Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.

    Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round

    Interviews and approves all associate hires utilizing the Select the Best tool -

    ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence

    Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately

    Deliver Gold Standard service through effective associate and management communication of standards and expectations

    Train and ensure all safety procedures are strictly adhered to

    Financial Growth :

    Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices :

    Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday

    Validate appropriate staffing levels of well-trained associates on all shifts

    Validate effective food ordering and accurate inventory levels within the restaurant

    Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System

    Complete weekly, period and quarterly inventory and accurately post into the back officeFood Management System

    Manage other supplies and small wares to ensure adequate amount of supplies are available at all times

    Maintain strict adherence to the cash handling and banking policies and procedures

    Validating effective completion of shift tools and administrative duties as designed by Steak 'n Shake

    Ensure strict adherence to all State and Federal regulatory laws

    2. SCOPE : Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.

  • Implements procedures, training and programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Mission, Vision and Principles
  • Interviews and hires Associates within compliance of FLSA and Steak 'n Shake guidelines
  • Takes responsibility for financial results
  • Serves as a resource to colleagues and as a mentor to less experienced Managers
  • Analyzes and provides solutions using Steak 'n Shake programs to resolve complex problems within the restaurant
  • 3. KEY RELATIONSHIPS : Position's key contacts and relationships.

    Primary :

  • Restaurant Associates and Trainers
  • Restaurant Management
  • Division President
  • Secondary :

  • Field Training Manager
  • Human Resource Manager
  • 4. REQUIREMENTS : Typical minimum requirements to perform the job.

  • High School graduate or equivalent education preferred
  • Certified in all Service and Production Stations at Steak 'n Shake or equivalent experience
  • ServSafe certified
  • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
  • Positive, motivating communication skills
  • Strong organization and time management skills
  • Strong coaching and mentoring skills
  • Flexible and adaptable to changing circumstances
  • Ability to read, write, perform mathematical calculations and analyze data
  • Demonstrate key principles : Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
  • Able to work in excess of 50 hours per week while standing, walking and stretching
  • Able to lift, carry, push and pull 30 lbs
  • Able to perform any task performed by a service or production associate
  • Able to see across the restaurant to monitor and oversee the operation
  • Able to legally operate a motor vehicle
  • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
  • 5. KEY PERFORMANCE INDICATORS : Key indicators to be used to measure job performance.

  • Field Results Report (FRR)
  • Key Metrics
  • Food Management System
  • Labor Management System
  • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
  • 6. CAREER PATH : Logical positions along the career path, vertical and / or lateral.

  • Field Training Manager
  • Franchise Partner
  • 7. Competencies : Critical behavioral and technical competencies typically required to perform the work associated with each level.

    Competency

    0-6 Months

    6-12 Months

    12-24 Months

    1. Self Manages

    Advanced

    Expert

    Expert

    2. Communicates Effectively

    Advanced

    Expert

    Expert

    3. Coaches and Develops

    Advanced

    Advanced

    Expert

    4. Creates Teams

    Advanced

    Advanced

    Expert

    5. Manages Food Standards

    Advanced

    Expert

    Expert

    6. Manages Service Standards

    Advanced

    Expert

    Expert

    7. Manages Restaurant

    Environment

    Advanced

    Advanced

    Advanced

    8. Grows the business

    Advanced

    Expert

    Expert

    9. Plans and Manages

    Advanced

    Advanced

    Advanced

    10. Financial Accountability

    Intermediate

    Advanced

    Advanced

    Note : This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).