General manager Jobs in Tacoma, WA

The Ludlow Maintenance Commission (LMC) is the incorporated homeowners' association (HOA) for the Port Ludlow North Bay community, representing the interests of approximately 1,090 lot and condominium owners in the North Bay area. We manage a variety of common assets, including our Beach Club (featuring indoor and outdoor pools, tennis, pickleball courts, an exercise room, and meeting rooms), as well as Kehele Park, which includes additional tennis courts, BBQ areas, and a children's playground. Additionally, we oversee over 130 acres of common property (Green Belt) throughout the community.

If you love the outdoors, you will love Port Ludlow. Port Ludlow is a forested, well-developed community located within a Master Planed Resort on the Olympic peninsula of Washington State. The Resort is home to a full-service marina, a championship golf course, and 26 miles of hiking trails. The Olympic National Forest is only a short drive away, which is a stunning resource for hiking, photography, and various other recreational activities.

Position Overview

We are seeking an experienced General Manager (GM) to manage our extensive facilities, to handle its financial affairs, and to meet the daily requirements of residents, staff, the Board and its committees, and the usual array of vendors, contractors and other community entities.  This is an on-site, proactive position requiring dynamic, multitask capabilities and a willingness to anticipate needs within the scope of Board, member, and committee needs and activities. The GM is an ex officio member of all committees and provides expertise on policy, precedent, and impact on the overall operations which each committee may require.

The GM reports directly to the LMC Board of Trustees and is required to provide monthly updates on the financial health of Operating and Reserve funds in addition to special projects and other requests from the board.

Key Responsibilities

• Operations & Facility Management
• Leads our 4 full-time and 8 part-time employees.
• Oversee the management and maintenance of the Beach Club, Kehele Park, and Green Belt areas and amenities.
• Coordinate repair, maintenance, and improvement projects for community infrastructure, including working with vendors and contractors.
• Comprehensive and thorough understanding of HOA governance, community management, and financial reporting.
• Knowledge of county, state, and federal regulations affecting community associations and property management.
• Community Relations & Resident Engagement
• Serve as the primary point of contact for members, addressing inquiries, concerns, and requests in a friendly, professional, and timely manner.
• Facilitate community meetings, events, and communication, ensuring transparency and collaboration between the board of Trustees and residents.
• Be the primary liaison to other HOAs in Port Ludlow and represents the HOA in other public venues.
• Financial Management & Budgeting
• Develop and manage the LMC’s annual budget of over one million dollars, working closely with the board to ensure financial stability and sustainability.
• Monitor Reserve Funds and replacement schedule to ensure assets are updated accordingly.
• Prepare regular financial reports, track expenditures, and identify opportunities for cost savings without compromising service quality.
• Oversee assessments, collections, and ensure compliance with financial policies.
• Proficiency in Microsoft Office Suite, HOA management and accounting software, remote meeting applications and system security.
• Administrative & Compliance

Serve as liaison between the Board of Trustees and the community.

Qualifications

Benefits

How to Apply

Interested candidates should submit a resume and cover letter to Allan Kiesler [email protected] by April 1, 2025. Please include General Manager Resume - LMC in the subject line.

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