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POSITION SUMMARY : The Disaster Recovery Business Analyst is responsible for analyzing the needs of the various functional business areas within
and recommends system solutions or procedures. As a liaison between the business and IT department, the Disaster Recovery Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated, and validated. The Disaster Recovery Business Analyst works closely with the IT technical team and / or outside vendors to design, develop, document and test solutions that meet the business requirements.
Business Analyst - IT Disaster Recovery will collaborate with individuals across IT and Business to develop disaster recovery documents and implement strategies to enhance IT Disaster Recovery / Business Continuity Program.
PRINCIPAL RESPONSIBILITIES :
Coordinates the process of obtaining functional requirements from applicable business stakeholders and subject matter experts utilizing elicitation techniques.
Coordinate and facilitate interviews with application owners and infrastructure SMEs to identify and document the recovery processes that should be captured in Disaster Recovery (DR) run books.
Review disaster recovery runbooks and recovery checklist for each application
Testing disaster recovery plans and making necessary revisions to ensure effectiveness
Coordinating recovery efforts after a disaster has occurred
Documenting all disaster recovery activities and creating detailed reports
Performs research and analysis for proposed projects to determine feasibility.
Creates detailed documentation of user requirements and partners with the development team to document both functional and non-functional specifications.
Supports quality assurance and control efforts using data analysis / profiling as part of pre- and post-implementation reviews. Provides support to functional and user acceptance testing groups throughout development life cycle.
Responsible for status reporting, knowledge transfer and implementation plan as appropriate for the software solution being developed.
Build and maintain relationships with software application vendors and implementation partners
Assist with DR Runbooks audit - review / update / approval
Perform all other Business Continuity and Disaster Recovery duties as assigned by the
Manager of Business Continuity and Disaster Recovery
Program
QUALIFICATIONS :
Experience using Structured Query Language (SQL) for data analysis
Understanding of current recovery solutions, high availability architectures, SQL AlwaysON, Zerto, Storage Replication is needed.
Must be able to interact with technical, non-technical, and management staff.
Familiarity with IT Disaster recovery / Business Continuity Program life cycle and deliverables (e.g., risk assessments, continuity planning, third party risk assessment) is essential.
Business Analysis or Project Management Professional certification
Professional certification CBCP, or similar
MINIMUM REQUIREMENTS :
Minimum of 3 years of experience in a business or technical analysis role.
3 + years of hands-on IT Disaster Recovery experience
5 + years of IT infrastructure operations experience