Description : Position Summary :

COGENCY Integrated Healthcare IPA is seeking a skilled and experienced part-time Program Manager to lead and manage key initiatives within our provider network. This role, requiring 25-30 hours per week, involves oversight of program implementation, provider services, data analysis, staff training, and grant writing, with a focus on Behavioral Health, Substance Use, Housing, and other critical social service programs. The Program Manager will ensure the success and growth of COGENCY's integrated care model through strategic coordination and leadership.

Key Responsibilities

Provider Network Management : Serve as a liaison between COGENCY and healthcare providers, particularly in Behavioral Health, Substance Use, and Housing services. Oversee coordination of care and service delivery across multiple social programs, ensuring a seamless integration between internal teams and providers. Manage the Out of Network Referral process, enhancing referral networks with external agencies.

Grant Writing & Management : Lead the grant proposal process, including researching funding opportunities, writing, and submitting grant applications that align with COGENCY's mission. Collaborate with funders, community partners, and providers to secure grants that support Behavioral Health, Substance Use, Housing, and related programs. Ensure compliance with grant requirements, deadlines, and reporting, maintaining a high level of accountability for program funding.

Project & Workflow Management : Develop, implement, and evaluate workflows and projects that align with COGENCY's strategic goals in areas such as Behavioral Health and Social Determinants of Health (SDoH). Establish project milestones, set goals, and track progress to ensure timely completion and high-quality outcomes.

Data Analysis & Outcome Reporting : Use the Healthix FOCUS360 reporting platform to drive care coordination improvements and provider performance evaluations.

Training & Supervision : Supervise and train staff on administrative, compliance (HIPAA, Security), and care coordination, with a particular focus on Behavioral Health and Substance Use programs. Train providers on utilizing COGENCY's platform, including key features such as Out of Network Referrals.

Quality Improvement & Compliance : Lead Continuous Quality Improvement (CQI) initiatives focused on enhancing service delivery in Behavioral Health, Housing, and Substance Use. Ensure that all programs comply with HIPAA, security, and patient privacy regulations.

Resource Identification & Client Insights : Identify and coordinate resources for providers, staff, and the organization to improve service delivery and program outcomes, especially in SDoH-related programs. Leverage client survey data to gather insights and improve service offerings for Behavioral Health and Substance Use treatment.

Collaboration & Vendor Management : Act as the organizational liaison for vendor communications, ensuring collaborative partnerships between healthcare providers and vendors that enhance service delivery.

Requirements :

Required Experience :

5+ years of experience in program management, with a strong focus on Behavioral Health, Substance Use, Housing, and

SDoH-related programs.

Demonstrated experience in grant writing and management, securing funding for healthcare and social services programs.

Proven ability to manage provider networks, workflow optimization, and system implementations.

Strong background in compliance with healthcare standards, including HIPAA.

Technical Skills :

Proficiency in Microsoft Office Suite and project management tools

Familiarity with healthcare systems such as AccuMedic, eICare, Avatar.

Knowledge of data integration standards (HL7) and experience with RHIO platforms like Healthix, PSYCKES, Bronx RHIO.

Competency in telehealth tools (GoToMeeting, Zoom) and e-signature platforms.

Nice to Have :

Knowledge of healthcare reporting platforms like MAPP, epaces / emeds, and AIRS / URS.

SCHEDULE : Mon-Fri 9am-5pm (flexible)

RATE : $31-$ 32 per hour

LOCATION : Remote / Hybrid (in-person meetings as needed)

To join our diverse team, please include salary requirements with your resume / application submission.

Please visit us at www.lesc.org

EEO Minorities / Women / Disabled / Vet

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