Guest relations manager Jobs in Madison, WI
Last updated: 1 day ago
Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world.
In the Sales and Guest Services Manag...Show moreLast updated: 1 day ago
W222 N615 Cheaney Drive Suite A, Waukesha, WI 53186.Note travel requirements in the Requirements section below.Performing over 80 million locates annually, USIC is the most trusted name in undergro...Show moreLast updated: 4 days ago
As a Public Relations Assistant at TMZ Events, you will play a vital role in supporting our PR initiatives and fostering strong relationships with clients, media, and the public.Your creativity and...Show moreLast updated: 30+ days ago
Trek is an awesome place to work, with amazing benefits for all employees.We build only products we love, provide incredible hospitality to our customers, and change the world by getting more peopl...Show moreLast updated: 12 days ago
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value.We operate +40 full-servic...Show moreLast updated: 2 days ago
This is a full-time position, 40 hours per week working typically Monday thru Friday, day shift.Off peak hours may also be required.
Position will work primarily remote, with some onsite work requir...Show moreLast updated: 30+ days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.We do this for our supply chain customers and U.
In fact, we see a day when each will say,.Our Sparta...Show moreLast updated: 30+ days ago
Job Description : Location : W222 N615 Cheaney Drive Suite A, Waukesha, WI 53186 This is not a remote position - Note travel requirements in the Requirements section below.Company Overview ...Show moreLast updated: 5 days ago
Guest Service Reps / Front Desk greet guests, assists them with check-ins and check-outs, registers and assigns rooms, issues room keys / cards, transmits and receives messages, keeps records of occupi...Show moreLast updated: 7 days ago
Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your family life.
You’ll have the flexibility to choos...Show moreLast updated: 5 days ago
We are seeking an engaging individual with strong multi-tasking skills and a passion for working with people.As a Guest Service Representative, you are often the first and last teammate our guests ...Show moreLast updated: 30+ days ago
Work collaboratively with the Front Desk Attendants to maintain the front of the house as a friendly, guest-oriented location for leisure and recreation.
Ensure that staff maintains a sanitary, orga...Show moreLast updated: 30+ days ago
Our company is seeking someone who is bright and motivated to add value to our sales team! We have a robust history of driving successful sales strategies that have always taken our client’s ...Show moreLast updated: 5 days ago
This role is based remotely, but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren or Mountain View, you are expected to report to that location three times a week, at minimum...Show moreLast updated: 3 days ago
We help people get the medicine they need to feel better and live well.It fuels our passion and drives every decision we make.
Trade Relations Analyst - Remote.The Trade Relations Analyst is respons...Show moreLast updated: 26 days ago
Work with an amazing team in a fun environment while rotating among different areas throughout the day.Build trusting relationships with customers and recommend products and services that best meet...Show moreLast updated: 30+ days ago
- Promoted
Sales and Guest Services Manager
Trek TravelMadison, WI, USFull-time
- Promoted
Field HR Manager (Employee Relations)
USICWaukesha County, WI, United StatesFull-time
- Promoted
Public Relations Assistant
TMZ EventsMadison, WI, USFull-time
- Promoted
MHI Guest Services Associate
Trek BikesMadison, WI, United States$20.00 hourly
Part-time
- Promoted
Part Time Guest Service Representative
Festival FoodsMadison, WI, United StatesFull-time +1
Employee Relations Consultant
UW HealthMadison, WI, United States$71,000.00–$106,300.00 yearly
- Promoted
Guest Care Associate
SpartanNashMadison, WI, United StatesFull-time
Field HR Manager (Employee Relations)
USIC Locating Services, LLCMadison, WI, USFull-time
Guest Service Representative
J&P Hospitality Management, LLCMadison, USFull-time
Entry Level Client Relations Manager (Fully Remote)
AO Globe LifeMadison, WI, USRemote
Full-time
Quick Apply
Utility Relations Manager, Focus on Energy
APTIMMadison, WI Our work spans from safeguarding and maintaining critical infrastructure to helping communities recover from natural disasters, from empowering our armed forces and first responders to reducing car...Show moreLast updated: 30+ days ago
Guest Service Rep
Raymond Management CompanyMadison, WI, USAFull-time
Guest Service Manager - Madison, WI
SpareTime EntertainmentMadison, WI, USFull-time
Customer Relations Representative
M.V Marketing Inc.Verona, WI, USFull-time
Quick Apply
- Promoted
Manager, Employee Relations Investigations
General MotorsMadison, WI, United States$110,000.00–$172,100.00 yearly
Full-time
Guest Service Agent
Legacy VenturesMadison, WI We have built our company one person at a time.We understand that our team members are the key to our success.Our superior results begin by hiring and training good people and continue by supportin...Show moreLast updated: 13 days ago
- Promoted
Trade Relations Analyst - Remote
Prime TherapeuticsMadison, WI, United States$66,000.00–$106,000.00 yearly
Remote
Full-time
Guest Service Specialist
Mister Car WashMadison, WI, USA$15.00 hourly
Sales and Guest Services Manager
Trek TravelMadison, WI, US1 day ago
Job type
- Full-time
Job descriptionManage recruiting, hiring, training, set individual sales representative objectives, and provide continuous coaching with consistent one-on-one meetings. Consistent pipeline and performance monitoring of all sales representatives. Build a strong culture of sales. Elevate your team to create opportunities and create personal ‘books of business.’ We need the BEST TEAM ON THE FIELD – you hold people accountable and are comfortable coaching and mentoring individuals to maintain a high–performing sales team that can reach their full potential. Create a Great Place to Work and foster the Trek Travel culture. Conducts performance evaluations and continuous improvement feedback that is timely and constructive. Sales education, training, and documentation of processes. Design and implement a strategic sales plan that includes our current (and future) channels. Evaluate, refine and enhance sales practices and procedures. Drive the sales process from plan to close to achieve year over year sales growth by hitting sales targets. Work closely with the Marketing team to maximize the sales pipeline by having a deep understanding of the marketing funnel, and to create and execute sales promotions. Manages the sales budget and monitors and approves expenses. Lead sales tech stack (NetSuite, online chat, phone system, web integration with booking system, online booking, etc.) direction in coordination with the IT and Marketing teams. Post booking customer follow-up and online booking management. Service Level Agreement creating and tracking. Daily, weekly, and monthly sales reporting. Identify emerging markets and market shifts while being fully aware of new products and competitor trends. Ownership / stewardship of both our call-center and CRM software. Managing the phone schedule, online chat schedule, Olark schedule, holiday schedule, discounts, cancellations and waitlists. Annual 3-year staffing and business planning. You believe in the importance of hospitality and customer service, recognizing that customers are all around. You have a positive, solution-oriented attitude and always ask “How can I help?” You exude fun and flexibility while contributing to the overall success of your Team. A company’s culture can make or break a job offer for you. Communicate, present and influence effectively at all levels of the organization. Expert attention to detail, efficiency and works with a sense of urgency. Takes initiative to continuously improve processes and is solution oriented. Knowledge of ERP systems and sales tech to improve current tech stack Strong call center software and knowledge of CRM systems is preferred. Strong supervisory and leadership skills. Proficient with Microsoft Office Suite. A fast pace, casual, fun, and flexible company culture where initiative and pro-activity are highly valued. Competitive health care Dental and vision insurance Flexible Spending Accounts (FSA) Short Term / Long Term Disability Life Insurance 401(k) with company match Competitive Paid Time Off and Volunteer Time Off package Paid Holidays Flexible schedules Reward program for sustainable commuting to the office Employee discounts and outdoor industry discounts
Job Description
Job Description
Trek Travel provides global cycling, hiking, and walking vacations of a lifetime with the goal of helping more people actively explore and experience the world. In the Sales and Guest Services Manager role, you will set the sales plan and sales objectives for the organization and the sales team alongside the Director of Sales and Marketing. The Sales and Guest Services Manager requires initiative-taking, a sales-driven mindset, and a high-level view of the guest life cycle. You should come to Trek Travel with successful previous experience as a sales manager, with a demonstrable track record of consistently meeting or exceeding targets. You have a strong business sense and are a ‘player / coach’ who thrives on seeing the team win.
This is your opportunity to join the Trek Travel team and leave your mark on our company, on the active travel industry, on Trek Travel guests, and on the world at large.
POSITION RESPONSIBILTIES INCLUDE, BUT NOT LIMITED TO :
LEADERSHIP
- Collaborates with the Director of Sales and Marketing and leadership team to develop sales goals, strategies, and initiatives.
- Create, communicate and execute a sales business plan and provide recommendations to Trek Travel’s strategic plans.
- Budgeting : Forecast, plan, and manage budget for staffing needs and operational needs of the Sales Department.
- Teamwork : Foster cross-departmental relationships across the company to help meet unified team goals. Work closely and efficiently with the Sales, Guest Experience, Marketing and Trip Design teams.
- Development : Motivates and encourages Sales team to ensure goals are met.
- Learn-It-All : Develop job knowledge and leadership skills by using available resources, reading professional materials, and participating in learning opportunities.
TEAM MANAGEMENT
SALES DEPARTMENT FUNCTIONS
WHAT ELSE WE’D LIKE TO SEE FROM YOU :
TREK TRAVEL OFFERS :
At Trek Travel, we think outside the box, continuously improve, encourage feedback, and give it all we have, all the time, no exceptions. This is a full-time exempt position and is eligible for Trek Travel’s competitive benefits package. This position is based in Madison, Wisconsin with the flexibility to work remotely and reports to the Director of Sales. Interest in the active travel industry is beneficial, but not required.
If you have what it takes to join our team and the desire to help shape Trek Travel’s future, we wish you the best of luck and look forward to your application!
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