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Guest services agent Jobs in Portland, OR
- Promoted
Guest Service Agent
The HoxtonPortland, OR, US- Promoted
Guest Service Agent
AccorHotelPortland, OR, United States- Promoted
Guest Service Agent - Remote
D Aceto Services LLCVancouver, Washington- Promoted
Guest Service Agent / Valet Attendant
Kimpton Hotels & RestaurantsPortland, OR, United StatesGuest Services Agent
HighgatePortland, OR, USGuest Services Agent
Pyramid Global HospitalityPortland, Oregon- Promoted
Guest Services Rep Part
Extended Stay AmericaVancouver, WA, United StatesGuest Services Manager
Sage Hospitality GroupPortland, ORFront Desk / Guest Services
Monarch HotelClackamas, OR, US- Promoted
Guest Experience Leader
Mcdonald'sClackamas, OR, USGuest Services Agent
Vesta HospitalityPortland, Oregon, United States, 97220- Promoted
Guest Services Representative
My Place HotelsVancouver, WA, United StatesGuest Services Agents | Aloft Portland
PM Hotel GroupPortland, OR, USPart TIme Guest Services Ambassador
ApariumPortland, ORGuest Service Agent
Peachtree GroupPortland, OR, US- Promoted
- New!
Special Agent : Healthcare Services / Medical Background
Federal Bureau of InvestigationPortland, OR, United StatesGuest Lead
stand out for good, IncPortland, ORGuest Service Agent
The HoxtonPortland, OR, US- Part-time
Job Description
Job Description
Company Description
More about us…
The Hoxton, Portland is the 6th Hox in our family, and the 2nd in the US. You'll find us in the heart of Old Town in an iconic building boasting with history that dates back to 1906. Our Portland home has 119 bedrooms, a rooftop taqueria, Tope; our lobby lounge, Lovely Rita; and a speakeasy basement bar, 2NW5. Plus, like all Hoxton's, you'll find our meetings and events space, The Apartment.
Job Description
Overview :
Join our team as a Part Time Guest Service Agent where you will play a crucial role in ensuring a seamless guest experience during their stay. As a Guest Service Agent, you will be responsible for overseeing the daily operations of our hotel, providing exceptional service, and maintaining accurate records. This position offers an exciting opportunity to be part of the hospitality industry and work in a dynamic environment. This position is for 2-3 days a week, including weekends. Hourly rate : $17 / hour
What you'll do...
- You’ll take care of our guests, including check in / check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise
- Work with our Front Office Manager and the rest of the Hoxton team in executing selling strategies and ensuring maximum occupancy
- Inform guests of all the fun things to do in the hotel, including providing information on our restaurant & bars, as well as activations, and activities going on
- Know the neighborhood and provide recommendations for dining, shopping, and activities
- Proactively keep an eye on all our public area spaces, whether it’s spotting a pillow in the lobby that needs some fluffing or seeing a guest from afar that looks lost
- Assist guests with luggage storage and package retrieval as needed
- Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges
- Lend a hand to not only guests but your colleagues and team alike - we’ve always been in it together, but as we re-open even more so than before
- You’ll work closely with the Housekeeping, Sales, and Restaurants teams to make sure the overall operation is running smoothly
- Take safety seriously and follow all fire & security procedures, health & safety standards, and ensure you’re working in a safe manner at all times
Qualifications
What we are looking for...
Additional Information
What’s in it for you…
The Hoxton, Portland is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.