Guest services agent Jobs in Virginia Beach, VA

Create a job alert for this search

Guest services agent • virginia beach va

Last updated: 3 hours ago

Guest Services

Live Nation Worldwide, Inc.Virginia Beach, VA, USA

Part-time

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders : Ticketmaster, Live Nation Concerts, Front Line Management Group and Live...Show moreLast updated: 30+ days ago

Promoted
New!

Guest Service Representative

Moxy Virginia Beach OceanfrontVirginia Beach, VA, US

Full-time

We're more than just a team - we're a community dedicated to making a difference every day.At Olympia Hospitality and the Moxy Virginia Beach Oceanfront hotel, we create a fun, supportive environme...Show moreLast updated: 3 hours ago

Promoted

Guest Service Representative

Hyatt Place Virginia Beach Town CenterVirginia Beach, VA, US

Full-time

We’re more than just a team – we’re a community dedicated to making a difference every day.At Olympia Hospitality and the Hyatt Place Virginia Beach Town Center, we create a fun, ...Show moreLast updated: 30+ days ago

Promoted
New!

Guest Service Representative

Hyatt Place Virginia Beach / OceanfrontVirginia Beach, VA, US

Full-time

We're more than just a team - we're a community dedicated to making a difference every day.At Olympia Hospitality and the Hyatt Place Viriginia Beach Oceanfront, we create a fun, supportive environ...Show moreLast updated: 3 hours ago

Guest Service

Nothing Bundt CakesVirginia Beach, VA

Full-time +1

Join the Team at Nothing Bundt Cakes - Red Mill!.If you have an eye for detail and love working with people, creating memorable experiences, and spreading joy, we want YOU on our team! .Benefits av...Show moreLast updated: 30+ days ago

Guest Experience Manager

cavaLynnhaven, Virginia, United States

Full-time +1

Our Guest Experience Managers are key to our success.In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in th...Show moreLast updated: 30+ days ago

Promoted

Guest Service

Nothing Bundt Cakes #163Virginia Beach, VA, United States

Full-time +1

Join the Team at Nothing Bundt Cakes - Red Mill! 🍰 Our new location at 2216 General Booth Boulevard is opening soon, and we’re looking for reliable, hardworking team members to keep our bakery run...Show moreLast updated: 10 days ago

Promoted

Custodial Services

EASTERN SPORTS MANAGEMENTVirginia Beach, VA, US

Full-time

The Virginia Beach Field House is Virginia's premier indoor sports facility.With over 175,000 square feet, we offer leagues, camps, clinics, and tournaments for youth and adults in soccer, flag foo...Show moreLast updated: 30+ days ago

Promoted

Guest Services - Amphitheater

House of BluesVirginia Beach, VA, United States

Full-time

Promoted

Guest Services Rep Part

Extended Stay AmericaVirginia Beach, VA, United States

Full-time

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisti...Show moreLast updated: 4 days ago

Guest Relations Rep

SentaraVirginia Beach, VA, United States

Part-time

Sentara Princess Anne Hospital is hiring a Part-time Guest Relations Representative in Virginia Beach, VA.Part-time, Day Shift from 1 : 30 p. The Guest Relations Representative is a liaison between pa...Show moreLast updated: 8 days ago

New!

Guest Experience Manager

CAVA - VirginiaLynnhaven, Virginia, United States

Full-time +1

At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prioritize...Show moreLast updated: 22 hours ago

Promoted

Guest Service Agent I - Marriott Virginia Beach Oceanfront

Professional Hospitality Resources, Inc. and Ocean Beach Club LLCVirginia Beach, VA, United States

Full-time

Proudly representing the hotel & resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless...Show moreLast updated: 9 days ago

PBX Operator (Guest Services Phone Operator)

Hilton Grand VacationsVirginia Beach, VA, US

Full-time

HGV Now Offers Day One Team Member Benefits!.Here’s why you will love it here : .Recognition Programs and Rewards.Excellent health care options, including medical, dental, and vision.Go Hilton : Trave...Show moreLast updated: 30+ days ago

Promoted

Guest Services - Amphitheater

Live NationVirginia Beach, VA, United States

Full-time

Guest Services

Live Nation Worldwide, Inc.Virginia Beach, VA, USA

30+ days ago

Job type

Part-time

Job description

Job Summary : Who are we?

As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. .

Who are you?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY , is our way of staying well-organized. So join us! We need these kinds of skills and talents as we

The Role :

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Job Functions :

Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution.
Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations. Solicit sales of new or additional services or products.
Confer with customers by telephone or in person to provide information about products or services, take, or enter orders, cancel accounts, or obtain details of complaints.
Show CARE by participating in venue recycling efforts before, during and after the show.
Keep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.
Other tasks as assigned by the Guest Services Manager
Refer unresolved customer grievances to designated departments for further investigation
Assist guest with any questions or needs

Qualifications :

High School Diploma or equivalent

At least 2 years in Customer Service and communications

Strong strategic thinking and creative problem solving skills

Excellent verbal, written and interpersonal communication skills

Acute sense of judgment, tact and diplomacy

A strong-sense of teamwork and ability to execute programs

Excellent verbal and written communication skills

Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.