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Guest services Jobs in Brockton, MA

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Guest services • brockton ma

Last updated: 10 hours ago
Guest Services Rep Part Time-104020

Guest Services Rep Part Time-104020

Extended Stay AmericaBraintree, MA
Part-time
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES.Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors. Must be able to operate the propert...Show moreLast updated: 30+ days ago
  • Promoted
Guest Service Supervisor

Guest Service Supervisor

Global Partners LPStoughton, MA, US
Full-time
We are looking to add a Guest Service Supervisor (GSS) to our family.Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks.We...Show moreLast updated: 30+ days ago
Guest Experience Manager

Guest Experience Manager

CAVA - MassachusettsHanover, Massachusetts, United States
Full-time +1
At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prioritize...Show moreLast updated: 30+ days ago
  • Promoted
Member Services Representative

Member Services Representative

Crunch FitnessBraintree, MA, US
Full-time
Crunch Fitness is looking for Membership Sales Representatives to join our growing team.Come change lives through fitness!. Are you looking for a career opportunity in one of the fastest growing fit...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Client Services Manager

Client Services Manager

BAYADA Home Health CareCanton, MA, US
Full-time
BAYADA Home Health Care is currently seeking a.Home Health Senior Living Office.If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the p...Show moreLast updated: 10 hours ago
  • Promoted
Patient Services Specialist

Patient Services Specialist

RHC Group Management LLCWhitman, MA, US
Full-time
At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on.We are guided by our steadfast commitment to improving patient outcomes by empowering...Show moreLast updated: 30+ days ago
Member Services Representative

Member Services Representative

CrunchBraintree, MA, United States
Full-time
Benefits : Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness!...Show moreLast updated: 29 days ago
  • Promoted
Maintenance & Janitorial Services

Maintenance & Janitorial Services

Grieco Ford of RaynhamRaynham, MA, US
Full-time
Grieco Ford is hiring for a full time maintenance position.Looking for a hard working candidate with the ability to work at a consistent steady and quick pace. Sweep, mop, dust and vacuum designated...Show moreLast updated: 30+ days ago
  • Promoted
Guest Services Curator (Front Desk)

Guest Services Curator (Front Desk)

Courtyard HotelNorwood, MA, US
Full-time
This is a highly visible role that has a direct impact on creating the guest experience.Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner.Oversees the guest regis...Show moreLast updated: 28 days ago
NUTRITION GUEST REPRESENTATIVE

NUTRITION GUEST REPRESENTATIVE

South Shore HealthWeymouth, Massachusetts
Full-time
Under the direction of the Supervisor / Manager, duties include all activities for creating a positive patient experience with nutrition services. Utilizing automated system, obtains patient’s menus; ...Show moreLast updated: 30+ days ago
  • Promoted
Client Services Associate

Client Services Associate

Greenlining ManagementBrockton, MA, US
Full-time
Greenlining Management is looking to fill an immediate need for a Client Services Associate to join our dynamic team.This position favors individuals who have exceptional people skills and a passio...Show moreLast updated: 7 days ago
Server, Bartender, Barback, Drink runner, food runner, guest services

Server, Bartender, Barback, Drink runner, food runner, guest services

TopgolfCanton, Massachusetts, United States of America
Part-time
Greet and welcome guests to the bays, providing information about Topgolf offerings.Take and deliver food and beverage orders to guests in a timely and accurate manner. Ensure the cleanliness and or...Show moreLast updated: 10 days ago
Guest Service Supervisor

Guest Service Supervisor

Global PartnersEaston, MA, Alltown
Full-time
We are looking to add a Guest Service Supervisor (GSS) to our family.Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks.We...Show moreLast updated: 30+ days ago
Sales Associate - Guest Specialist

Sales Associate - Guest Specialist

Bob's Discount FurnitureStoughton, MA
Full-time +1
Sales Assocaite - Bilingual English / Spanish a PLUS!!.Retail Guest Experience Specialists.Full-Time and Part-Time Career Opportunities. Must be 18 years or older to be considered!!.Our Sales Associa...Show moreLast updated: 21 days ago
  • Promoted
Member Services Representative

Member Services Representative

Planet Fitness - The Core GroupBrockton, MA, US
Full-time
Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and guests, providing exceptional cust...Show moreLast updated: 30+ days ago
Member Services Representative

Member Services Representative

Planet Fitness Inc.Norton, MA, United States
Full-time
Benefits : • 401(k) matching • Dental insurance • Health insurance • Opportunity for advancement • Vision insurance Job Summary The Member Services Representative will be responsible for creating...Show moreLast updated: 29 days ago
  • Promoted
Member Services Representative

Member Services Representative

Planet FitnessStoughton, MA, US
Full-time
Member Services Representative.Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities. Greet members, prospective members and guests, providing exceptional cust...Show moreLast updated: 30+ days ago
Guest Experience Manager

Guest Experience Manager

cavaHanover, Massachusetts, United States
Full-time +1
Our Guest Experience Managers are key to our success.In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in th...Show moreLast updated: 30+ days ago
Guest Service Representative

Guest Service Representative

Nothing Bundt CakesBraintree, MA
Full-time
We close early so you can enjoy your evenings.We offer flexible work schedules.T-shirts and sneakers are where it’s at!.You don’t have to be 18 to work here, so students can join us.It’s literally ...Show moreLast updated: 30+ days ago
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The cities near Brockton, MA that boast the highest number of guest services jobs are:
Guest Services Rep Part Time-104020

Guest Services Rep Part Time-104020

Extended Stay AmericaBraintree, MA
30+ days ago
Job type
  • Part-time
Job description

Requirements

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

  • Ability to understand and communicate in English proficiently to interact with guests, associates and outside vendors.
  • Must be able to operate the property management system technology. Requires the ability to work through all shift reports and performing the audit function when necessary and assigned.
  • Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to complete routine reports and correspondence.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to apply good judgment at all times.
  • Ability to deal with problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

  • While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds.
  • Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
  • Occasionally lift and / or move up to 25 pounds.
  • Occasionally push and / or pull carts and equipment up to 50 pounds.
  • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
  • The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
  • The work environment will typically be at moderate to loud noise levels.
  • The associate may be asked to travel to help additional locations within a reasonable geography.
  • MINIMUM QUALIFICATIONS

  • High School Diploma or General Education Degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.
  • ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

    Job Description

    POSITION PURPOSE AND SUMMARY

    The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.

    Watch A Day in the Life video for Guest Services Representative

    MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
  • Management system. Assists guests at all times; responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guest and associates with the utmost of respect and kindness.
  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Job functions to include handling collection efforts of all in-house balances. The GSR is responsible for accounting all cash, check, credit card and city ledger accounts through the propery
  • Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards.
  • Job functions to include selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
  • Job functions to include collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying opportunities.
  • Periodic tours of the property to ensure the property is meeting brand standards.
  • Assists and provides reasonable accommodations in response to guest requests whenever possible and practical
  • Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
  • OTHER DUTIES

  • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Cross training into the housekeeping and laundry areas so that assistance can be provided as needed.
  • Other duties as requested by the management team.
  • BENEFITS

  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
  • Compensation Pay Ranges

    Pay range information for the position you are applying for is below.

    Disclaimer : Compensation may vary based on role, level, experience, length of time in a position, and

    location. Candidates are not guaranteed to be at the high or low end of the compensation ranges

    presented. The Company complies with applicable federal, state, and local minimum wage requirements. For Colorado, Washington, California, Applicants Only : Guest Services Rep Part Time - $ - $ Hourly

    For New York City (Whitestone) Applicants Only : Guest Services Rep Part Time - $ Hourly