Guest services Jobs in Chicago il

GO BEYOND THE IVY

Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.

Chicago Cubs | Marquee 360 | Marquee Development

Each brand stands as unique as the teams that drive them. We welcome you to learn more about us.

JOB TITLE : Guest Services Ambassador (Seasonal)

DEPARTMENT : Event Operations

ORGANIZATION : Chicago Cubs

REPORTS TO : Manager, Event Operations

FLSA STATUS : Nonexempt

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports and entertainment through Cubs baseball and live events. Our success is driven by our people, who work in an engaging, collaborative, and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. Are you ready to be part of it?

OUR STORY

• THE CHICAGO CUBS FRANCHISE is a charter member of Major League Baseball's National League. Since 1876, the team has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee sign, iconic Wrigley Field has been the home of the Chicago Cubs since 1916, making it the second oldest ballpark in Major League Baseball.

HOW YOU'LL CONTRIBUTE

The Chicago Cubs Guest Services Staff plays a vital role in delivering a best-in-class fan experience to guests of Wrigley Field. Our Event Staff are energetic, engaging, passionate, personable, and welcoming. Through the lens of service, we seek candidates who are focused on the guest experience and strive to create best-in-class customer service for our loyal fans while supporting the execution of a variety of unique events across the Wrigley Field campus. We are looking to welcome new Event Staff members to our teams for our 2025 events season.

CLICK HERE TO LEARN MORE

If you think you have what it takes and want to be part of the team, apply today!

THE DAY-TO-DAY :

WHAT YOU'LL BRING :

Interview & Hiring Timeline : interviews with qualified candidates are anticipated to take place beginning in February and then monthly throughout the summer.

Response Expectations :

Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.

T h e Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics. Learn More