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Guest services Jobs in Durham, NC

Last updated: 9 hours ago
  • Promoted
Guest Service Representative Morning Hours

Guest Service Representative Morning Hours

Nothing Bundt Cakes - Durham / Chapel HillDurham, NC, US
Full-time
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious c...Show moreLast updated: 30+ days ago
  • Promoted
Guest Advocate, General Merchandise, Inbound, Starbucks

Guest Advocate, General Merchandise, Inbound, Starbucks

TargetChapel Hill, NC, United States
$15.00 hourly
Full-time
Starting Hourly Rate / Salario por Hora Inicial : $15.As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working ...Show moreLast updated: 3 days ago
  • Promoted
GOLF SERVICES ASSOCIATE

GOLF SERVICES ASSOCIATE

TopgolfDurham, NC, United States
Full-time
Topgolf - 4901 Page Rd [Front Desk Agent / Concierge] As a Golf Services Associate at Topgolf, you'll : Greet every guest immediately in a friendly and approachable manner; Suggest the membership le...Show moreLast updated: 4 days ago
  • Promoted
STUDENT SERVICES COORDINATOR

STUDENT SERVICES COORDINATOR

InsideHigherEdDurham, North Carolina
Full-time
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pri...Show moreLast updated: 30+ days ago
Guest Service Representative

Guest Service Representative

Nothing Bundt CakesDurham, NC
Part-time
The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cake...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Client Services Lead

Client Services Lead

SPS-North AmericaDurham, NC, US
Full-time
Job Title : Client Services Lead.Reports To : The Client Services Lead will report to the Client Services Manager, Client Manager, or equivalent leadership. The Client Services Lead position sits on-s...Show moreLast updated: 15 hours ago
  • Promoted
Family Services Supervisor

Family Services Supervisor

Crossnore Communities for ChildrenAvery County, NC, United States
$51,000.00–$60,000.00 yearly
Full-time
Family Services Supervisor / Bridging Families Supervisor (Avery Campus).Location : Crossnore, North Carolina.Crossnore Communities for Children seeks a. Bridging Families Supervisor in Avery County, N...Show moreLast updated: 17 days ago
Guest Services Representative

Guest Services Representative

Hendrick Automotive GroupDurham, North Carolina
Full-time
Hendrick Subaru SouthpointLocation : 200 Kentington Drive, Durham, North Carolina 27713.Ensures friendly and receptive environment for guests and provides administrative functions of the sales depar...Show moreLast updated: 30+ days ago
  • Promoted
ASSISTANT GUEST SERVICE MGR FT ~ BENCH

ASSISTANT GUEST SERVICE MGR FT ~ BENCH

Lowes Foods SupermarketNC, United States
Full-time
To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager.To supervise and ensure that every guest receives the fastest and most pleasant checkout experience ...Show moreLast updated: 1 day ago
  • Promoted
Field Services Manager

Field Services Manager

Cormetech, Inc.Durham, NC
Full-time
North American and world's power, marine, industrial-process, refinery, and petrochemical markets.It is servicing the growth needs of the U. CORMETECH has fully dedicated, state-of-the art manufactu...Show moreLast updated: 12 days ago
  • Promoted
TECHNOLOGY SERVICES DESIGNER II

TECHNOLOGY SERVICES DESIGNER II

Affiliated Engineers, Inc.Chapel Hill, NC, United States
Full-time
Top 3 Science and Technology Firms since 2000.Building Design + Construction Magazine.AEI is dedicated to enhancing public health and improving patient outcomes, advancing revolutionary biomedical ...Show moreLast updated: 4 days ago
  • Promoted
GUEST SERVICE TEAM MEMBER

GUEST SERVICE TEAM MEMBER

Wingstop RestaurantsDurham, NC, United States
Full-time
Wingstop - 7104 Nc Hwy 751 Suite 101 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by : Acting as the face and...Show moreLast updated: 4 days ago
Guest Experience Manager

Guest Experience Manager

CAVA - North CarolinaChapel Hill, North Carolina, United States
Full-time +1
At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prioritize...Show moreLast updated: 30+ days ago
Guest Lead

Guest Lead

stand out for good, IncDurham, NC
$20.00 hourly
Part-time
Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states.It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm assoc...Show moreLast updated: 30+ days ago
Guest Experience Manager

Guest Experience Manager

cavaChapel Hill, North Carolina, United States
Full-time +1
Our Guest Experience Managers are key to our success.In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in th...Show moreLast updated: 30+ days ago
Guest Service Leader PT

Guest Service Leader PT

Lowes FoodsChapel Hill, NC, US
Part-time
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.Mainte...Show moreLast updated: 30+ days ago
Assistant Guest Service Manager

Assistant Guest Service Manager

The Fresh MarketDurham, NC, US
Full-time
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...Show moreLast updated: 30+ days ago
Guest Service and Sales

Guest Service and Sales

Cracker Barrel1080 West Renaissance Pkwy.
Part-time
As a Guest Service and Sales (GSS) expert, you’ll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand.You’ll be the first ...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Patient Services Advocate

Patient Services Advocate

FastMedDurham, NC, US
Full-time
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.For th...Show moreLast updated: 9 hours ago
Guest Service Representative Morning Hours

Guest Service Representative Morning Hours

Nothing Bundt Cakes - Durham / Chapel HillDurham, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities / Duties :

  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
  • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
  • Upholds a clean and organized bakery presentation, which may include routine sweeping / mopping of the floor, and dusting / cleaning of countertops, windows, and other surfaces.
  • Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
  • Assists the Crafter in preparing cake decorations and packaging supplies as needed.
  • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintains a consistent work attendance and punctuality record.

Core Values and Competencies :

  • Servants Heart
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.

  • Keeps the good of the team or guest ahead of personal interests or gain.
  • Displays humility and empathy in interactions with others.
  • Spirit of a Champion
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Genuine Connections
  • Projects warmth, enthusiasm, and optimism that attracts others.

  • Builds positive, productive relationships with all team members.
  • Listens actively and communicates openly, clearly and respectfully.
  • Knowledge, Skills, and Abilities :

  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Is diligent, organized and self-motivated.
  • Has the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Is comfortable with new technology and has the ability to operate a point-of-sale system.
  • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Has the capacity to stand for extended periods of time and work in a fast-paced environment.
  • Education, Certifications and Work Experience Requirements :

  • Applicants must be 16 years of age or older.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
  • Work Availability :

    Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.