Guest services Jobs in Honolulu hi
- Promoted
Guest Services Assistant
The Institute for Human Services, Inc.Honolulu, HI, US
Guest Service Associate
European Wax CenterHonolulu, HI, US
Guest Services Mgr
Alohilani Resort Waikiki BeachHonolulu, HI, United States- Promoted
Guest Service Agent Shift Leader (Evenings)
East-West CenterHonolulu, HI, US
Guest Services Agent
Marriott Vacations WorldwideMarriott Vacation Club, Waikiki
Guest Services Manager
Gecko HospitalityHonolulu, Hawaii, United States- Promoted
Guest Receptionist
Avis Budget GroupKaneohe, HI, United States
Guest Services Ambassador (Belldesk & Valet)
FAIRMONTKohala Coast, Hawaii, United States
Guest Services Mgr
HighgateHonolulu, HI, US- Promoted
Guest Experience Ambassador
Kualoa Ranch Hawaii, Inc.Kaneohe, Hawaii, US
- Promoted
- New!
REGISTERED NURSE - PERIOPERATIVE SERVICES
Hawai'i Pacific HealthHI, United States- Promoted
Guest Experience Lead
McDonald'sKailua, HI, United States
Guest Services Manager
Marriott InternationalHonolulu, HI, United States
Guest Services Attendant
Four Seasons Hotels and ResortsBeach Resort,Lanai
Director of Guest Services
Hilton Grand VacationsHonolulu, HI, US- Promoted
Dave & Buster's - Guest Services - Urgently Hiring
Dave & Buster'sHonolulu, HI, United States- Promoted
Front Office - Overnight Guest Relations Manager
Halekulani Corp.Honolulu, Hawaii, US
Guest Services Manager - Club Wyndham Waikiki Beach Walk
Wyndham DestinationsHonolulu, Hawaii, United StatesGuest Services Assistant
The Institute for Human Services, Inc.Honolulu, HI, US- Full-time
Job Description
Job Description
The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.
The Guest Services Assistant plays a key role in a client’s journey toward independence by providing a warm and welcoming environment of Ho’okipa (Hospitality) for our clients at our emergency shelters. This position provides hope and ensures the safety and needs of guests are met.
Compensation :
Starting from $16.50 hourly up to $18.00, dependent on experience.
Essential Functions :
- Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
- Professionally interact with, support internal IHS policies and carry out daily site specific and organizational procedures that create a culture of hospitality, trust and respect.
- Work collaboratively with respective IHS program staff and outside partners to ensure the consistent delivery of services to guests.
- Observe and keep accurate account of guest behavior as needed to recognize behavioral changes in an effort to maintain a safe and respectful environment; Document when emergency situations arise with police, fire or EMS is contacted ensuring vital information is passed on during shift changes.
- Defuse verbal / physical altercations in a non-violent manner using Crisis Prevention Intervention techniques (CPI); Ensure a safe environment; Assist and ensure that shelter / site premises are clean and the environment is free from safety / health hazards.
Required Knowledge / Skills / Abilities :
Required Education and Experience :
Expected Hours of Work :
Hours include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to work one or more of the following shifts, including weekends and holidays, as scheduled :
6 : 00 AM - 2 : 30 PM
2 : 00 PM - 10 : 30 PM
10 : 00 PM - 6 : 30 AM
IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.