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Guest services Jobs in New York, NY

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Guest services • new york ny

Last updated: 12 hours ago

Guest Services Agent Part Time Flexible

Holiday Inn Express JCJersey City, NJ, US
$16.00 hourly
Full-time +1

Guest Services  Agent - Part Time Flexible.This position will be covering days off for all shifts.Therefore, flexibility to work 1st, 2nd, and 3rd shifts is a PLUS***.The moment a guest steps into ... Show more

2026 US Open Guest Services Supervisor (Seasonal)

USTA National Tennis Center IncCorona, NY, United States
$21.00 hourly
Full-time

US Open Guest Services Supervisor.It takes the most talented people to put on the world's greatest tennis event.The US Open Tennis Championships is one of the highest-attended annual sporting event... Show more

Guest Experience Manager

Club Quarters HotelsNew York, NY, United States
$34.50 hourly
Full-time

We are looking for an enthusiastic and energetic Guest Experience Manager to join our team.As a Guest Experience Manager, you will be connecting with our guests and crafting memorable experiences w... Show more

Guest Experience Ambassador

F&B 575 LLCNew York, New York, United States
$25.00 hourly
Full-time

The Guest Experience Ambassador is responsible for being the first point of contact for all our guests.The Guest Experience Ambassador is responsible for providing genuine hospitality while maintai... Show more

Guest Services Agent

Stonebridge CompaniesHoliday Inn Express Times Square South - NYC
Full-time

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintainingaccurate guest records, and providing outstanding guest services.This role supports the hote... Show more

Guest Services Attendant

Four Seasons Hotels and ResortsNew York Downtown
Full-time

Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ... Show more

Overnight Guest Services Manager

The Westin Las Vegas Hotel & SpaNew York, NY, United States
Full-time

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North Americ... Show more

Guest Service

TradeJobsWorkforce10178 New York, NY, US
Full-time

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.Handle guest issues, complaints, and reques... Show more

 • Promoted

Guest Services Supervisor

Stonebridge CompaniesAloft East Chelsea - NYC
$24.00 hourly
Full-time

The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a profe... Show more

 • New!

Director of Guest Services

MCR HotelsNew York, NY, United States
Full-time

The Director of Guest Services is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service p... Show more

Guest Relations - ReSet

Publicis Re:Sources GlobalNew York
$21.00 hourly
Full-time

Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group.We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe ... Show more

Guest Services Associate

Children’s Museum of ManhattanNew York, NY, US
$19.25 hourly
Full-time
Quick Apply

ABOUT THE CHILDREN’S MUSEUM  The Children’s Museum of Manhattan is a steward of early childhood, helping all children grow and develop into their best selves.Through our programs o... Show more

2026 US Open Guest Services Supervisor (Seasonal)

USTA National Tennis CenterCorona, NY, United States
$21.00 hourly
Full-time

US Open Guest Services Supervisor.It takes the most talented people to put on the world's greatest tennis event.The US Open Tennis Championships is one of the highest-attended annual sporting event... Show more

Guest Services Manager PM

Royal Lahaina ResortNew York, NY, United States
Full-time

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner... Show more

Events & Guest Services Supervisor

Princess CruisesNew York, NY, United States
Full-time

Events & Guest Services Supervisor.Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensiv... Show more

Ralph Lauren Guest Services Coordinator

Ralph LaurenNew York, New York, United States
Full-time

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospita... Show more

Guest Services Manager

Marriott InternationalNew York, NY, United States
$75,000.00 yearly
Full-time

This hotel is owned and operated by an independent franchisee, MCR Investors.The franchisee is a separate company and a separate employer from Marriott International, Inc.The franchisee solely cont... Show more

Guest Experience Controller

JO&JOENew York, NY, United States
$38.00 hourly
Full-time

The FAENA Movement is one of culture, art and community.The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world's finest ... Show more

Guest Relations Manager

BandanaNew York, NY, United States
$36.43 hourly
Full-time

Eleven Madison Park is a fine-dining restaurant driven by a commitment to serve the most delicious food with the most gracious hospitality.We feature a thoughtful multi-course menu, inspired by loc... Show more

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Guest Services Agent Part Time Flexible

Guest Services Agent Part Time Flexible

Holiday Inn Express JCJersey City, NJ, US
30+ days ago
Salary
$16.00 hourly
Job type
  • Full-time
  • Part-time
Job description
Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development

Guest Services Agent - Part Time Flexible
***This position will be covering days off for all shifts. Therefore, flexibility to work 1st, 2nd, and 3rd shifts is a PLUS***

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

 Be the warm welcome that kicks off a memorable guest experience
 Acknowledge Rewards Club members and returning guests, in person or on the phone
 Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
 Handle cash and credit transactions
 Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes
 Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
 Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
 Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
 Take pride in your appearance and place as a brand ambassador
 Always know what events and activities are on the day’s schedule
 Jump into other ad-hoc duties when your colleagues need your help

What we need from you

 Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
 Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
 Fluency in the local language - extra language skills would be great, but not essential
 Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
 Flexibility - night, weekend and holiday shifts are all part of the job
 You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
 Experience - ideally, you’ll have spent at least one year in a front desk or guest service position
 Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling