Gym Jobs in Baton Rouge, LA

Job Summary


We are seeking a friendly, energetic, and sales-driven Front Desk Gym Receptionist to be the first point of contact for our members and guests. This role combines excellent customer service with membership sales, administrative support, and facility operations to ensure a welcoming and professional environment.


Key Responsibilities


Front Desk & Customer Service

• Greet members and guests warmly upon arrival
  
  
• Answer phone calls, emails, and inquiries professionally
  
  
• Check members in and verify memberships
  
  
• Schedule personal training sessions and classes
  
  
• Handle guest passes and visitor registrations
  
  
• Maintain a clean, organized front desk area
  
  

Sales & Membership

• Promote and sell gym memberships and packages
  
  
• Conduct facility tours for prospective members
  
  
• Explain pricing, benefits, and promotions
  
  
• Follow up with leads and inquiries
  
  
• Meet or exceed monthly sales targets
  
  
• Upsell personal training, classes, and retail items
  
  

Administrative Duties

• Process payments, renewals, and cancellations
  
  
• Maintain accurate member records
  
  
• Manage daily cash and credit transactions
  
  
• Prepare basic reports as needed
  
  
• Assist with inventory and retail display
  
  

Facility Support

• Monitor lobby and common areas for cleanliness and safety
  
  
• Enforce gym policies and procedures
  
  
• Report maintenance issues to management
  
  
• Support staff and management as needed
  
  

Qualifications & Requirements

• High school diploma or equivalent (required)
  
  
• Previous customer service or sales experience (preferred)
  
  
• Experience in fitness, hospitality, or retail is a plus
  
  
• Strong communication and interpersonal skills
  
  
• Comfortable working with sales targets
  
  
• Basic computer and POS system skills