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Health information technician Jobs in Glendale, AZ

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Health information technician • glendale az

Last updated: 5 days ago
Health Services Technician

Health Services Technician

Blue Cross Blue Shield of ArizonaPhoenix, AZ
Full-time
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to...Show moreLast updated: 30+ days ago
Health Service Technician

Health Service Technician

Roosevelt School DistrictPhoenix, AZ, US
Full-time
Classified Hourly Salary Schedule.Under supervision by the school principal, the Health Service Technician will assist in an effort to promote the fullest educational opportunity for each student b...Show moreLast updated: 30+ days ago
Behavioral Health Technician (Float).

Behavioral Health Technician (Float).

Valleywise HealthPhoenix, AZ
Full-time +2
Valleywise Health is highly respected as Arizona’s only public teaching hospital and healthcare system.Inpatient mental health treatment services are provided at one of our three inpatient faciliti...Show moreLast updated: 6 days ago
Behavioral Health Technician

Behavioral Health Technician

Phoenix Children’sPhoenix
Full-time
Float Unit- BHT's float to all units within hospital - ED, IP Psych, Acute care and Critical Care floors • •.This position provides individual and group age appropriate developmental and psychosocial...Show moreLast updated: 30+ days ago
Health Information Specialist

Health Information Specialist

Terros HealthPhoenix, AZ, US
Full-time
Terros Health is pleased to share an exciting and rewarding opportunity for a.Reporting to the Director of Informatics, the ideal individual is flexible, compassionate and professional.The Health I...Show moreLast updated: 30+ days ago
  • Promoted
Behavioral Health Technician

Behavioral Health Technician

Arizona Youth & Family ServicesPhoenix, AZ, US
Full-time
Arizona Youth & Family Services, Inc.Do you want a job that provides.This behavioral health position earns a.B) retirement plan, mileage reimbursement, extensive training, and leadership developmen...Show moreLast updated: 30+ days ago
Health Information Specialist I

Health Information Specialist I

Caris Life SciencesCC, Phoenix
Full-time
The Health Information Specialist I is responsible for collecting medical records from medical providers on all incoming patient cases. This role will require an attention to detail and an understan...Show moreLast updated: 30+ days ago
  • Promoted
Behavioral Health Technician I

Behavioral Health Technician I

Recovery InnovationsPhoenix, AZ, US
Full-time
Change Lives With Recovery Innovations!.Join a groundbreaking team at the forefront of.Be part of something bigger-together, we can change lives and create lasting hope!. Behavioral Health Technicia...Show moreLast updated: 25 days ago
Behavioral Health Technician

Behavioral Health Technician

Matties Care House LlcPHOENIX, AZ, US
Full-time +1
Behavioral Health Technician (BHT).Full-Time / Part-Time / On-Call.Mattie’s Care House, LLC offers a supportive, trauma-informed residential program for at-risk youth males ages 7 to 17.We speciali...Show moreLast updated: 30+ days ago
Behavioral Health Technician

Behavioral Health Technician

Steward Health CarePhoenix, AZ
Full-time
Luke’s Behavioral Health Center is a 127-bed facility located in the heart of Phoenix, Arizona.The Behavioral Health Center offers a full spectrum of inpatient and outpatient services for seniors, ...Show moreLast updated: 30+ days ago
  • Promoted
Behavioral Health Technician - Per Diem

Behavioral Health Technician - Per Diem

Universal Health Services, Inc.Phoenix, AZ, United States
Full-time
Valley Hospital Phoenix is seeking a dynamic and talented Behavioral Health Technician (BHT) - Per Diem staff member to join our team of compassionate, dedicated professionals.The Behavioral Health...Show moreLast updated: 27 days ago
Behavioral Health Technician

Behavioral Health Technician

Concentric Healthcare StaffingPhoenix, Arizona, United States
Full-time +1
Concentric Healthcare Staffing.We partner with established hospitals, group homes, detox facilities, in-patient facilities, and more! We offer scheduling flexibility and. Full-time, Part-time, and P...Show moreLast updated: 26 days ago
  • Promoted
Information Professional

Information Professional

US NavyGlendale, AZ, United States
Full-time
About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to shipboard control systems, to Special Intelligence (SI) systems.Navy Informatio...Show moreLast updated: 18 days ago
  • Promoted
Information Systems Technician

Information Systems Technician

NavyPhoenix, Azerbaijan
Full-time
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show moreLast updated: 26 days ago
  • Promoted
Behavioral Health Technician

Behavioral Health Technician

AtWorkPhoenix, AZ, US
Full-time
PRN BHT (Behavioral Health Technician) - Behavioral Group Homes and Facilities.Phoenix, AZ and surrounding areas.Clinical Supervisor / Program Director. We are dedicated to providing compassionate and...Show moreLast updated: 30+ days ago
FOREST HEALTH TECHNICIAN

FOREST HEALTH TECHNICIAN

Arizona Official Website of State of ArizonaPHOENIX
Full-time +1
This position will assist in the implementation of the statewide forest health program.Responsible for evaluating acres to increase health and reduce fire risk, conducting forest health assessments...Show moreLast updated: 30+ days ago
  • Promoted
HIM Manager - Health Information Technology – Relocation to Salina, KS

HIM Manager - Health Information Technology – Relocation to Salina, KS

Ironside Human ResourcesPhoenix, Arizona
Full-time +3
Quick Apply
A smaller community hospital located just outside of Salina, Kansas.Pay ranges from $40-$45 hourly .The Interim HIM Manager Job Opportunity : . Transition into permanent role is the goal.Weekly direct...Show moreLast updated: 7 days ago
Behavioral Health Technician (Float)

Behavioral Health Technician (Float)

Valleywise Health SystemPhoenix, Arizona, United States, 85003
Full-time
Behavioral Health Technician (Float).Phoenix-AZ-85001-United States.Valleywise Health is highly respected as Arizona’s only public teaching hospital and healthcare system.Inpatient mental health tr...Show moreLast updated: 5 days ago
Health Technician (CMA)

Health Technician (CMA)

Indian Health ServicePhoenix, AZ
Full-time
This position is located at the Phoenix Indian Medical Center, in Phoenix, Arizona.The incumbent is a member of the patient care team that will perform basic patient care services and technical tas...Show moreLast updated: 30+ days ago
  • Promoted
Health Information Specialist

Health Information Specialist

VirtualVocationsPhoenix, Arizona, United States
Full-time
A company is looking for a Health Information Specialist I.Key Responsibilities Process requests for patient health information while maintaining confidentiality and compliance with regulations ...Show moreLast updated: 29 days ago
Health Services Technician

Health Services Technician

Blue Cross Blue Shield of ArizonaPhoenix, AZ
30+ days ago
Job type
  • Full-time
Job description

Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

PURPOSE OF THE JOB

Responsible for research and triage of records and other documentation to ensure requests are processed accurately, timely, professionally and according to regulations. Works with team, providers and members to provide services that put our member first.

QUALIFICATIONS

REQUIRED QUALIFICATIONS

1. Required Work Experience

Level 1 / 1 year

Level 2 / 3 years

Level 3 / 5 years

  • Experience in healthcare, health insurance, or related customer service

2. Required Education

  • High-School Diploma or GED in the general field of study (All Levels)
  • 3. Required Licenses

  • N / A
  • 4. Required Certifications

  • N / A
  • PREFERRED QUALIFICATIONS

    1. Preferred Work Experience

    Level 1 / 2 years

    Level 2 / 4 years

    Level 3 / 6 years

  • Experience in healthcare, health insurance, or related customer service
  • Level 1 / 1 year

    Level 2 / 2 years

    Level 3 / 3 years

  • Experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field
  • 2. Preferred Education

  • Associate's Degree in the general field of study
  • 3. Preferred Licenses

  • N / A
  • 4. Preferred Certifications

  • N / A
  • ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

    LEVEL 1 - Performs job functions under general supervision or peer review

  • Identify, research, process, resolve and respond to customer inquiries and correspondence via telephone, written communication and / or in person.
  • Answer a diverse and high volume of health insurance customer calls or correspondence daily.
  • Maintain complete and accurate records per department policy.
  • confidentially maintains member information and ensures HIPAA compliance at all times.
  • Meet quality, quantity and timeliness standards to achieve individual and departmental performance goals as defined within the department guidelines and required by State, Federal and other accrediting organizations.
  • Explain to customers a variety of information concerning the organization’s services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, community resources, provider networks, etc..
  • Demonstrate ability to apply plan policies and procedures effectively.
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries.
  • Research, gather and conduct preliminary analysis of data for department and corporate reporting.
  • Maintain all standards in consideration of State, Federal, BCBSAZ and other accreditation requirements.
  • Ensure confidentiality and control access to sensitive information.
  • Maintains productivity and accuracy requirements set for this level.
  • Assists in the development of procedures and or desk levels for assigned processes, as needed, and develops and assists in the implementation of new policies and or desk levels.
  • Maintains effective communication (verbal and written), both formal and informal with internal and external customers.
  • Maintains knowledge of activities in assigned area and possesses the ability to assist as necessary.
  • Able to work effectively and collaboratively with interdisciplinary teams.
  • Positively adapts to a changing work environment with flexibility and recognizes the impact the change will have on the department process.
  • Adapts to changing work environment with flexibility and recognizes potential impact with ability to accentuate the positive to maintain / increase staff morale.
  • LEVEL 2 - Performs job functions with moderate supervision and peer review

  • When indicated to assist with team / project functions :
  • Collaborate with team to distribute workload / work tasks;

    Monitor and report team tasks;

    Communicate team issues and opportunities for improvement to supervisor / manager;

    Support / mentor team members.

  • Assists in departmental training of new staff and ongoing in-services.
  • Assists in revising current policies and procedures and or desk levels, as needed and develops and assists in implementation of new policies and or desk levels.
  • Attends and actively participates with interdepartmental teams.
  • Takes on special projects as requested by management.
  • Analyzes and monitors authorizations, requests or referrals for trends. These trends may illustrate an educational need; need for a referral to a different BCBSAZ department; need for updating a policy / guideline. Makes specific written recommendations to Manager with demonstrated ability to follow through on ideas.
  • LEVEL 3 - Performs job functions with minimal supervision

  • Demonstrates ability, under minimal direction to perform special projects, train new staff, analyze inventory, revise current policies and procedures and or desk levels and develop and implement new policies and or desk levels.
  • Takes initiative to follow through on issues and identifies opportunities for improvement.
  • Consistently serves as a SME and resource to team members when questions arise regarding departmental policies and procedures.
  • Demonstrates resourcefulness, diplomacy, organizational and analytical skills. ALL LEVELS
  • Each progressive level includes the ability to perform the essential functions of any lower levels.
  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.
  • COMPETENCIES

    REQUIRED COMPETENCIES

    1. Required Job Skills (Applies to All Levels)

  • Intermediate skill in use of office equipment including copier, fax machine, scanner, and telephones
  • Intermediate PC proficiency
  • Intermediate skill in word processing, spreadsheet, and database software
  • 2. Required Professional Competencies (Applies to All Levels)

  • Maintain confidentiality and privacy
  • Practice interpersonal and active listening to achieve high customer satisfaction and departmental communication standards
  • Interpret and translate policies, procedures, programs and guidelines
  • Capable of investigative and analytical research
  • Navigate, gather, input and maintain data records in multiple system applications
  • Follow and accept instruction and direction
  • Establish and maintain working relationships in a collaborative team environment
  • 3. Required Leadership Experience and Competencies

  • N / A
  • PREFERRED COMPETENCIES

    1. Preferred Job Skills (Applies to All Levels)

  • Intermediate understanding of medical terminology
  • Intermediate comprehension of anatomy and medical practices
  • 2. Preferred Professional Competencies (Applies to All Levels)

  • Knowledge of a wide range of subjects about the organization's service and operations
  • Analytical knowledge necessary to generate reports based on available data and then make decisions based on reported data
  • 3. Preferred Leadership Experience and Competencies (Applies to All Levels)

  • Ability to build synergy and interdependence with a diverse team, in a changing environment