Health insurance specialist Jobs in Boston, MA

McLean Hospital Corporation Job Posting

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under direction of the Registered Nurse, the MHS provides direct patient care and participates in therapeutic milieu.

Does this position require patient care? Yes

Direct patient care includes accurate and timely documentation of AFS, progress notes, and observation sheets. Establishes therapeutic relationships with patients, maintaining professional boundaries. Participates in patient rounds or teams. Completes patient care assignments. Identifies patient behaviors that contribute to the development of a crisis; utilizes non-verbal and verbal techniques to de-escalate crisis situation. Intervenes in managing complex patient situations and patient schedules, utilizing department policies and procedures, always promoting the least restrictive alternatives. Communicates changes in patient status to RN. Follows standards of care and protocols for assigned patients. Remains awake and alert at all times while on the job. Performs point of care testing (POC). Works effectively in the therapeutic milieu. Participates in planning and implementation of patient groups. Provides and supervises recreation and other off-hall activities according to needs. Provides patients with direction, support, and supervision as needed. Follows established nursing policies, procedures, and protocols. A milieu assessment while assigned to checks, particularly attuned to safety concerns. Participates in the maintenance of the unit environment to ensure safe care. Identifies and reports house cleaning problems to Unit Secretary/ND. Identifies and reports equipment problems to Unit Secretary/ND. Participates in the unit's inventory system, reporting when supplies are low. Initiates activities that assist patients in maintaining a clean environment. Initiates activities that promote an organized, safe patient and staff environment. Assists patients in their activities of daily living. Identifies patient hygiene needs; initiates and implements interventions to meet these needs. Provides for patients' nutritional needs according to unit procedure. Assists and reassures patients during tests, exams, and procedures. Escorts and supervises patients on and off ground, maintaining patient safety.

Maintains a commitment to professional growth and competency. Completes mandatory in-service requirements. Identifies areas of strengths and areas in need of professional development with supervisor. Maintains competency for treating age-specific patient populations. Seeks constructive feedback, regarding work performance, from peers and professional colleagues. Participates in critical incident de-briefing.

Qualifications

Education: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Experience: One year of clinical experience, preferably in a psychiatric setting 1-2 years preferred and previous experience in direct patient care preferred.

Knowledge, Skills and Abilities: Verbal and written communication skills, and ability to work in collaboration with others. Must complete and pass Epic training within 30 days of hire. Successful passing (80% or higher) of Epic training modules(s) is a minimum requirement of the job.

Additional Job Details (if applicable)

The Neuropsychiatry Unit (SB2) at McLean Hospital is a specialty care program for dementia and cognitive impairments.

Remote Type

Onsite

Work Location

115 Mill Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$22.40 - $29.73/Hourly

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half people-focused, half performance-focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.