Health insurance specialist Jobs in Detroit, MI

Essential Duties and Responsibilities :

• Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical / health professionals.
• Provides medical subject matter expertise.
• Performs advanced database searches.
• Composes documents, reports, and correspondence.
• Documents all incoming inquiries.
• Participates in special projects as required.
• Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical / health professionals including State and local health departments and other government offices;
• Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV / AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
• Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
• Perform advanced database searches
• Perform assigned work in accordance with quality assurance measures
• Respond to medical personnel and clinicians in both verbal and written formats

This position is a BYOD which means you will need to use your own device, personal computer or laptop, for training.

Tablets, iPads, and Chromebooks are not permitted.)

This position is a Monday - Friday 11 : 30am - 8 : 00pm Shift

Minimum Requirements

• High School diploma or equivalent with 2-4 years of experience.
• May have additional training or education in area of specialization.
• Must be fluent in English and specified secondary language.
• Bachelor's Degree in Nursing and current RN license is required.
• Bilingual (English / Spanish)
• Experience in medical, scientific and public health discipline
• Clinical knowledge of and experienced in CDC related topics
• Proficient internet search skills
• Working knowledge of Microsoft Office and ability to learn and utilize software applications
• Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
• Ability to work independently and communicate effectively
• Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
• Ability to speak and read English and Spanish clearly, professionally, and fluently.

This position is a Monday - Friday 11 : 30am - 8 : 00pm Shift

Home Office Requirements :

• Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
• Minimum 5mpbs upload speed
• Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
• Private work area and adequate power source
• Must currently and permanently reside in the Continental US

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.

That wage rate will vary depending on locality.

An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

34.85

Maximum Salary

68.55