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Health policy analyst Jobs in Peoria, IL

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Health policy analyst • peoria il

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Policy Service Manager

Policy Service Manager

Illinois Mutual Life Insurance CompanyPeoria, IL, US
Full-time
Job Title : Policy Service Manager.At Illinois Mutual, our culture is built around our four core values.These values shape how we operate and define our expectations of each team member’s cont...Show moreLast updated: 30+ days ago
  • Promoted
Occupational Health Nurse

Occupational Health Nurse

EPITECPeoria, IL, United States
Permanent +1
Peoria, IL - Greater Peoria Area.Morton, East Peoria, or Mapleton locations.We are seeking a dedicated Occupational Health Nurse to join our team at the East Peoria nursing clinic.This role involve...Show moreLast updated: 3 days ago
  • Promoted
Registered Nurse - Home Health

Registered Nurse - Home Health

TotalMedPeoria, IL, United States
Full-time
As a Home Health RN, you'll play a critical role in helping patients manage their health and maintain their independence in familiar surroundings. You'll care for individuals recovering from surgery...Show moreLast updated: 30+ days ago
  • Promoted
Pricing Analyst

Pricing Analyst

Advanced Technology Services (ATS)Peoria, IL, United States
Full-time
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom.We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985...Show moreLast updated: 3 days ago
Health Hacker Peoria

Health Hacker Peoria

Next HealthPeoria, Illinois, USA
Full-time
At Next Health we are redefining health optimization by integrating cutting-edge medical innovation with preventative data-driven wellness. Through our technology-forward platform and luxury clinica...Show moreLast updated: 26 days ago
  • Promoted
RN - Home Health

RN - Home Health

Osf Home CarePeoria, IL, United States
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Psychiatric - Mental Health Physician

Psychiatric - Mental Health Physician

FCS, Inc.Peoria, Illinois, United States
Full-time +1
Full-time position available in an outpatient community-based practice.Opportunity for advancement and great team of BH experts. It offers a highly competitive salary and EXCELLENT benefit package i...Show moreLast updated: 23 hours ago
Pricing Analyst

Pricing Analyst

Advanced Technology ServicesPeoria, Illinois, US
Full-time
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom.We are professionals in Industrial Maintenance and we make factories run better.Fundada en 1985...Show moreLast updated: 4 days ago
  • Promoted
RN - Home Health

RN - Home Health

HealthCare Traveler JobsPeoria, IL, United States
Full-time
We are committed to provide unparalleled service and we will do whatever we can to ensure your assignment is as pleasant as possible. If you are interested in this position, please contact your recr...Show moreLast updated: 1 day ago
  • Promoted
Analyst

Analyst

Universal Logistics HoldingsPeoria, IL, United States
Full-time
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?. Universal Logistics is a leading provider of customized transportation an...Show moreLast updated: 30+ days ago
Mental Health Therapist

Mental Health Therapist

SonderMind CareersPekin, IL, United States
Full-time
SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....Show moreLast updated: 30+ days ago
  • Promoted
Trade Compliance Analyst

Trade Compliance Analyst

Illinois StaffingPeoria, IL, US
Part-time
Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem s...Show moreLast updated: 30+ days ago
  • Promoted
Accounts Receivable Analyst

Accounts Receivable Analyst

Maui JimPeoria, IL, US
Full-time
Maui Jim Accounting Team Member.At Maui Jim, you can expect a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, colla...Show moreLast updated: 30+ days ago
  • Promoted
Transportation Analyst

Transportation Analyst

CaterpillarMorton, IL, US
Part-time
Your work shapes the world at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem s...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Logistics Analyst

Logistics Analyst

Aditi ConsultingEast Peoria, IL, US
Full-time
Summary : The main function of a logistics planning analyst is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production sch...Show moreLast updated: 9 hours ago
  • Promoted
Experienced Analyst

Experienced Analyst

Cornerstone ResearchPeoria, IL, United States
Full-time
Overview As an Experienced Analyst, you will play a central role at Cornerstone Research.You will work in case teams that range in size but typically include an academic or industry expert, senior ...Show moreLast updated: 1 day ago
  • Promoted
Occupational Health Coordinator

Occupational Health Coordinator

Carle HealthEast Peoria, IL, United States
Full-time
The Occupational Health Coordinator is responsible for developing and maintaining comprehensive relationships with businesses and industries that result in establishing a predictable market share b...Show moreLast updated: 30+ days ago
  • New!
Logistics Analyst 1

Logistics Analyst 1

Aston CarterEast Peoria, IL, US
Full-time
Job Title : Logistics Analyst 1.The logistics planning analyst plays a crucial role in coordinating and expediting the flow of work and materials within or between departments according to the produ...Show moreLast updated: less than 1 hour ago
System Analyst-Remote

System Analyst-Remote

CCI Systems, Inc.Peoria, IL, US
Remote
Full-time
Employee-Owned solution provider specializing in.Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come.Our ou...Show moreLast updated: 4 days ago
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Policy Service Manager

Policy Service Manager

Illinois Mutual Life Insurance CompanyPeoria, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Job Title : Policy Service Manager

Department : Policy Service

Reports To : Jenni Schulze

Location : Home Office

Job Type : Full Time

Commitment to Core Values

At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions :

  • Be honest, reliable and respectful
  • Think of other first
  • Work together to create results
  • Stand out with personal, caring service

Job Summary

The Policy Service Manager leads a team focused on delivering exceptional service to policyholders and internal partners within our Company’s largest call center. This role oversees daily operations, staff development, and process improvement to ensure efficient, accurate, professional, courteous and timely service. Reports to the Assistant Vice President, Policy Service.

Key Responsibilities

  • Lead, coach, and develop team members within the call center work environment, as well as those handling complex and escalated policyowner requests managed outside of the call center; manage performance, training, and staffing, including participating in the hiring process for department team members.
  • Oversee departmental workflows and ensure consistent application of procedures.
  • Handle escalated service issues and complex policy inquiries.
  • Collaborate with other department leadership team members on staffing plans, budget processes, and departmental goals.
  • Drive process improvements and implement best practices.
  • Maintain strong communication with internal and external stakeholders.
  • Support, and as needed facilitate, department audit, quality assurance, and compliance efforts and processes.
  • Demonstrate ability to interpret policy provisions for all active policy types
  • Represent the department in meetings, committees, and cross-functional initiatives.
  • Anticipated Salary : $74,650 - $78,000 (Final Salary based on experience)

    Benefit Overview : We strive for our employees to feel appreciated and supported, both professionally and personally. Our comprehensive benefit and discount package that meets a variety of needs is one way we demonstrate this. Some of our most admired benefits include :

  • Compressed 4 1 / 2-day work week (Half-Day Fridays)
  • No monthly premium cost for employee medical, life and disability insurance coverage
  • Paid time-off accrual, including annual rollover; and paid holidays
  • Competitive 401(k) plan with immediate vesting on Company contributions
  • Discounted on-site employee cafeteria
  • On-site exercise facility and company-provided exercise time
  • Tuition reimbursement and training incentives
  • Access to voluntary dental and vision insurance coverage
  • Job Qualifications

  • Bachelors Degree
  • required
  • Minimum 6+ years of insurance experience, Life and Health preferred
  • Proven leadership or management experience, including the ability to motivate employees and foster a positive working environment
  • Industry designations (e.g., FLMI, ACS, AIRC, FSRI) preferred
  • Strong verbal and written communication skills, ensuring transparency and clarity
  • Strong organization and time management abilities, ensuring efficiency and follow-through
  • Strong problem-solving and analytical skills
  • Strong interpersonal skills, including teamwork, collaboration and relationship management
  • Ability to maintain confidentiality and adhere to privacy standards
  • Demonstrated reliability, accountability, integrity and professionalism
  • Flexible and adaptable to changes
  • Strong initiative and solid judgment / decision making abilities and skills
  • Ability to learn quickly, adapt to new systems, processes and procedures, and facilitate change when necessary
  • Ability to manage duties and tasks in an efficient, effective, and timely manner, remaining focused even under pressure
  • Proficient computer skills, including Microsoft Office
  • College or university must be sufficiently accredited and listed in the U.S. Department of Education Accreditation Directory.
  • Required Competencies

  • External (Strategic) Awareness
  • Customer Focus
  • People Development
  • Leadership
  • Achievement Orientation
  • Integrity
  • This job description is intended to provide a general overview of the position and does not include every detail of the role. Responsibilities and expectations may be subject to change based on Company needs.

    Illinois Mutual is an equal opportunity employer.

    Requirements :