Health services manager Jobs in Billings, MT

Working title : Family Health Services Manager

Classification title : Program Manager 2

Division : Public Health Services

Program : Family Health Services

FLSA status : Exempt : Full Time

Reports to : Senior Director Client Health Services

Annual Salary Range : $ 62,354 to $ 87,896 depending on years of experience and internal equity.

RiverStone Health Overview :

Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection - HELP is what we do. From medical, dental and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life. Underlying principles of access, affordability, compassion and quality in all interactions, RiverStone Health improves life, health and safety for all of the communities we serve.

Division and Program Overview :

Client Health Services a Division of Public Health. Family Health Services (FHS) provides education, medical case management and connecting to resources for pregnant women, children and families.

Job Summary :

The Family Health Services Manager is responsible for managing the daily operations of Family Health Services including Parents as Teachers, Maternal Child Health, KidsFirst, and Nurse Family Partnership. Manages and builds relationships between the community, staff, providers and clinics. The manager brings content expertise and knowledge surrounding the program elements, deliverables and metrics. Work is performed to ensure efficiency of program delivery, incorporating integrity and innovation to ensure a high level of customer service.

Essential Functions / Major Duties and Responsibilities :

A. Program Management 45%

• Direct, supervise and evaluate work activities of all personnel in the department.
• Develop and implement organizational policies and procedures for the service line and public health services.
• Plan, implement, and administer programs and services in public health services including personnel administration, training, and coordination.
• Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
• Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Develop instructional materials and conduct in-service and community-based educational programs.
• Excellent internal communication with other RiverStone employees, and providers to ensure efficiencies and quality customer service.
• Willingness and ability to ensure quality work, support of others and participate in quality improvement processes.
• Represent RiverStone Health in meetings, trainings or public events when needed.

B. Family Health Services (FHS) 50%

Non-Essential Functions / Other duties as assigned 5%

Perform other duties as assigned in support of the RiverStone's mission and goals.

Education and Experience :

Minimum Qualifications

Preferred Qualifications :

Certificates, Licenses, Registrations :

Knowledge, Skills, and Abilities :

Customer Service Excellence :

Supervision :

Number FTE Directly Supervised : 4

Number FTE Indirectly Supervised : 9

Physical Demands and Working Conditions :

Freedom to Act & Decision Making :

Communications & Networking :

Budget & Resource Management :