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Healthcare analyst Jobs in Louisville, KY
Enterprise Healthcare Technical Services Analyst
WaystarLouisville, KY- Promoted
- New!
PROJECT SUPERINTENDENT - HEALTHCARE - LOUISVILLE
Michael PageKY, United StatesAnalyst, Healthcare Quality Management - Must live in KS, VA, TX, KY, or IL
CVS HealthKentucky, US- Promoted
Healthcare Recruiter
PSG Global Solutions CareersLouisville, KY, United States- Promoted
Citrix Engineer : Norton Healthcare
ShiftCode AnalyticsLouisville, KY, United States- Promoted
Treasury Analyst
BrightSpring Health ServicesLouisville, KY, United States- Promoted
Pricing Analyst
EquusLouisville, KY, United States- Promoted
Facilities Manager- Healthcare
Malace HRLouisville, KY, US- Promoted
Sr. Salesforce Healthcare Architect
Cognizant Technology SolutionsLouisville, KY, United StatesBiostatistician - HealthCare Research
Elevance HealthTRITON PARK BLVD,LOUISVILLE,KY- Promoted
Dermatology Physician - Dermatologist Healthcare Naperville, Illinois
Addison Kenway & Associates, LLCJeffersonville, IN, United StatesProduction Manager For Healthcare
SMALouisville, KY, United States- Promoted
HEALTHCARE SERVICES PHARMACIST
WalgreensKY, United StatesAudit Manager - Healthcare
FORVISLouisville, KY, USA- Promoted
- New!
Finance Supervisor - Healthcare Logistics
UPSLouisville, KY, United StatesTraveling Superintendent - Healthcare
GpacLouisville, Kentucky, United StatesHousekeeping Manager (Healthcare)
HHSJeffersonville, IN, US- Promoted
PER DIEM PRN REGISTERED HEALTHCARE SPECIALIST - LICENSED HEALTHCARE PROFESSIONAL (LPN / RN / RT)
Dasco HME LLCKY, United StatesHealthcare Outside Sales Consultant
ChenMedLouisville, Kentucky, United States of AmericaEnterprise Healthcare Technical Services Analyst
WaystarLouisville, KY- Full-time
ABOUT THIS POSITION
We are looking for a Enterprise Healthcare Technical Services Analyst who is passionate, curious, and joyfully optimistic. The Enterprise Technical Support Analyst serves as a front-line support contact for Waystar’s most strategic clients. The Enterprise Technical Support Analyst provides support to our clients for simple, urgent, and / or complex issues. This is accomplished by handling support inquiries either by phone or by our web portal. The ideal candidate has experience working in healthcare, whether it be medical billing, coding, administration, etc. or experience in revenue cycle management and understands the importance of professionalism when working with high profile clients with the needed sense of urgency.
WHAT YOU'LL DO
- Answer incoming calls and / or web cases from our most strategic clients.
- Make outbound calls as needed to clients to resolve support cases.
- Respond to case comments from our web portal to support our clients.
- Documents support cases thoroughly, showing research steps and resolution.
- Identify client concerns and engage appropriate internal resources to ensure timely resolution.
- Use resources to resolve issues in a timely and self-sufficient manner.
- Communicates well within department and with other departments.
- Strives to meet and exceed individual, and team, goals and metrics.
- Abides by phone schedule to ensure enough coverage for our clients.
- Ability to demonstrate professionalism in communicating with clients both written and verbally.
- Performs other duties and / or projects as assigned by management within the area of responsibility and control
WHAT YOU'LL NEED
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most : their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid / Medicare payers. We are deeply committed to living out our organizational values : honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
WAYSTAR PERKS