Bilingual Healthcare Customer Service Bilingual Spanish - 100% Remote New Mexico
Continuum Global SolutionsNM, US
Remote
Full-time
Answer inbound calls in both English and Spanish from US customers and address questions & concerns regarding their healthcare benefits.
Training will be conducted in English).Actively listen to cus...Show moreLast updated: 30+ days ago
San Mateo Blvd NE, Albuquerque, New Mexico, 87109-2414, United States of America.As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-l...Show moreLast updated: 30+ days ago
Promoted
RN Travel HealthCare Jobs : Pcu Progressive Care Unit Rn-Travel Nurse
Access HealthcareRio Rancho, NM, US
Full-time
Access Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Rio Rancho, New Mexico.
Specialty : PCU - Progressive Care Unit.Access Healthcare Job ID #70405...Show moreLast updated: 5 days ago
Travel Certified Surgical Technologist - $1,346 per week
TRS HealthcareRio Rancho, US
Full-time
TRS Healthcare is seeking a travel Certified Surgical Technologist for a travel job in Rio Rancho, New Mexico.Job Description & Requirements.
Certified Surgical Technologist.TRS Healthcare Job ID #1...Show moreLast updated: 6 days ago
Promoted
Travel Nurse RN - Pediatrics - $3,201 per week
Rang HealthcareRio Rancho, NM, US
Full-time +1
Rang Healthcare is seeking a travel nurse RN Pediatrics for a travel nursing job in Rio Rancho, New Mexico.Job Description & Requirements.
Job Description / Requirements : - .State of New Mexico or Com...Show moreLast updated: 3 days ago
Healthcare Revenue Optimization Analyst | Hybrid
UMC Health SystemRio Rancho
Full-time
We’ve learned that what is best for patients is also best for employees.Learn more about why we are one of the Best Companies to Work for in Texas.
Join UMC Physicians : Where Employee Satisfaction S...Show moreLast updated: 30+ days ago
Roswell NM - Big city healthcare without the big city atmosphere
Doctor’s Choice Placement ServicesSouthwest / Mountains, New Mexico, US
Permanent
Roswell NM - Big city healthcare without the big city atmosphere.Great location with all season year round recreation.Join our growing quality driven team providing OB GYN services to Southeast New...Show moreLast updated: 30+ days ago
Travel Progressive Care Unit (PCU) Registered Nurse - $2,332 per week
PRN HealthcareRio Rancho, US
Full-time
PRN Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Rio Rancho, New Mexico.
Job Description & Requirements.PRN Healthcare Job ID #1403663.Pay package ...Show moreLast updated: 6 days ago
GQR Healthcare is seeking a LPN / LVN for a travel job in Rio Rancho, New Mexico.Job Description & Requirements.GQR Healthcare is representing a well-known health system seeking experienced provid...Show moreLast updated: 30+ days ago
Travel Labor & Delivery Registered Nurse - $2,117 per week
GHR HealthcareAlameda, NM, United States
Full-time
GHR Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Albuquerque, New Mexico.Job Description & Requirements Specialty : Labor and Delivery Discipline : RN Start ...Show moreLast updated: 5 days ago
Travel Labor & Delivery Registered Nurse - $2,277 per week
Planet HealthcareAlameda, NM, United States
Full-time
Planet Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Albuquerque, New Mexico.Job Description & Requirements Specialty : Labor and Delivery Discipline : RN Sta...Show moreLast updated: 3 days ago
Promoted
Travel Progressive Care Unit (PCU) Registered Nurse - $2,347 per week
Aequor HealthcareRio Rancho, NM, United States
Full-time
Aequor Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Rio Rancho, New Mexico.
Job Description & Requirements.All positions require at least two prove...Show moreLast updated: 7 days ago
Travel Ultrasound - $2,151 to $2,304 per week in Taos, NM
Host HealthcareRanchito, NM, United States
Full-time
Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Ultrasonographer position in Taos , NM.
Why Choose Host Healthcare? Passionate and transparent team m...Show moreLast updated: 2 days ago
Underwriting Consulting Director - Large / Complex Allied Healthcare
CNARemote, NM
Remote
Full-time
Essential Duties & Responsibilities.Performs a combination of duties in accordance with departmental guidelines : .Works with senior management on the most complex underwriting risks employing advanc...Show moreLast updated: 30+ days ago
Promoted
Cantonese-English Bilingual Healthcare Customer Service Representative - Remote in California
TtecLos Ranchos de Albuquerque, NM, US
Remote
Full-time
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.Cantonese-English Bilingual Healthcare Customer Service Representative.Do you have a passion ...Show moreLast updated: 18 days ago
RN - Adult Healthcare
Presbyterian Healthcare ServicesRio Rancho, NM, United States
Full-time
Common responsibilities include preparing the patient for the visit, maintaining efficient patient flow, assisting the provider with treatments and procedures, medication administration, support fo...Show moreLast updated: 3 days ago
E Washington Blvd, Pasadena, California, 91107-8896, United States of America.DaVita is a dynamic, growing and entrepreneurial company.
We are seeking an ambitious, operationally-focused and results...Show moreLast updated: 30+ days ago
Travel Speech Language Pathologist - $2,528 per week
Genie HealthcareAlameda, NM, United States
Full-time
Genie Healthcare is seeking a travel Speech Language Pathologist for a travel job in Albuquerque, New Mexico.Job Description & Requirements Specialty : Speech Language Pathologist Discipline : Therap...Show moreLast updated: 4 days ago
Promoted
Travel Nurse RN - PCU - Progressive Care Unit - $2,488 per week
ALOIS HealthcareRio Rancho, NM, US
Full-time
ALOIS Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Rio Rancho, New Mexico.
Job Description & Requirements.Much of the work they do centers on asses...Show moreLast updated: 4 days ago
Bilingual Healthcare Customer Service Bilingual Spanish - 100% Remote New Mexico
Continuum Global SolutionsNM, US
30+ days ago
Job type
Full-time
Remote
Job description
RESPONSIBILITIES
Answer inbound calls in both English and Spanish from US customers and address questions & concerns regarding their healthcare benefits. (Training will be conducted in English)
Actively listen to customers to understand their concerns & build a rapport that will make them feel heard and cared for
Provide essential information to members regarding access to care issues, benefits, proof of coverage, member handbook, etc.
Guide callers through troubleshooting, navigating self-service options use company site and / or using products or services.
Utilize client specific knowledge systems to research & review multiple documents to better serve the customer while keeping the customer engaged
Follow instructions provided through documented processes and procedures to ensure all compliance is met for government audits
Empathize and resolve concerns to simplify the customer’s healthcare experience
Navigate through multiple computer applications with speed & accuracy
Adapt to learn new call types when business needs change & flex support in those areas
WORK AT HOME REQUIREMENTS
High-Speed Internet With At Least 25 Mbps Download Speed & 15 Mbps Upload Speed (No Satellite, Wifi, or Cellular / Wireless Carrier Internet Services)
Must have a hard-wired internet connection via ethernet cable to modem / router that you own / are responsible for. (Continuum will ship you company equipment to use)
Dedicated, Quiet, & Secured Workspace with No Distractions
A USB Wired Headset with Noise Canceling Microphone
ADDITIONAL REQUIREMENTS :
18+ Years & High School diploma or its equivalent
Must be fluent in both English & Spanish
Minimum of 1 year of previous experience as a health plan call center agent (member service, provider service, pharmacy plan member service)
Medicare and / or Medicaid experience would be a plus
Exceptional customer service, active listening, and verbal and written communication skills
High computer proficiency and navigation of multiple applications
Willing to work any shift between 10 : 00am-1 : 00am 7 days a week Eastern standard time + holidays & weekends (on holidays, extend hours 24 / 7 to small staff)
Professional Positive Attitude & Courteous Telephone Etiquette
Customer focused personality and a desire to help people
BENEFITS & PERKS :
Bi-lingual Spanish $16 per hour + Overtime during peak needs
Access up to 50% of your pay immediately after your shift
Health Insurance (Medical, Dental, Vision) & Other Benefits