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Hearing aid specialist Jobs in Kansas City, KS

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Hearing aid specialist • kansas city ks

Last updated: 10 days ago
  • Promoted
Field Service Supervisor

Field Service Supervisor

FrontmatecKansas City, MO, United States
Full-time
Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-sc...Show moreLast updated: 30+ days ago
Sales Person $75-85k First Year earning Potential

Sales Person $75-85k First Year earning Potential

Horizon Payments LLCGladstone, Missouri
Quick Apply
Remote (Field-Based, Not Work-from-Home).Commission-Based + Daily Bonuses .Horizon Payments is a high-energy.We deliver cutting-edge solutions that simplify transactions and maximize profits.O...Show moreLast updated: 30+ days ago
  • Promoted
DISHWASHER

DISHWASHER

Longhorn SteakhouseKansas City, KS, United States
Full-time
Longhorn Steakhouse - 1708 Village West Pkwy [Busser / Cleaning / Porter] As a Dishwasher at Longhorn Steakhouse, you'll : Clean dishes, utensils, glassware, pots and pans; Assist in maintaining a c...Show moreLast updated: 10 days ago
Hockey Coach at Premier New England Summer Camp

Hockey Coach at Premier New England Summer Camp

Camp Walt WhitmanPrairie Village, Kansas
Quick Apply
Camp Walt Whitman is seeking a hockey coach for the summer.Plan, develop, and carry out lessons for campers aged 8-15.Our coaches need to be able to operate successfully and responsibly without con...Show moreLast updated: 30+ days ago
  • Promoted
Dedicated Team Driver - Home Weekly

Dedicated Team Driver - Home Weekly

XPOOverland Park, KS, United States
Full-time
What youll need to succeed as a Team Driver at XPO.Be a member of an existing team.We are only recruiting existing teams, and both team members must apply to this position.Able to partner with anot...Show moreLast updated: 30+ days ago
  • Promoted
MEDICAL EQUIPMENT CUSTOMER SERVICE REPRESENTATIVE

MEDICAL EQUIPMENT CUSTOMER SERVICE REPRESENTATIVE

Rotech Healthcare Inc.Overland Park, KS, United States
Full-time
We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...Show moreLast updated: 13 days ago
  • Promoted
Remote Customer Service Representative 50k-60k / Year - Work From Home

Remote Customer Service Representative 50k-60k / Year - Work From Home

Spade Recruiting USAMerriam, Kansas
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
Field Service Supervisor

Field Service Supervisor

FrontmatecKansas City, MO, United States
30+ days ago
Job type
  • Full-time
Job description

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you.

We are seeking an experienced Supervisor to manage and support our Team Leads in delivering exceptional service and support. The Field Service Supervisor will oversee and coordinate the activities of a team of field service technicians to ensure the timely and efficient installation, maintenance, and repair of equipment and machinery at customer sites. This role requires strong leadership skills, technical expertise, and a customer-centric approach.

Responsibilities :

General Supervisory Tasks

  • Conduct regular team meetings to discuss performance, updates, and any issues.
  • Identify opportunities for process improvements and implement changes to enhance team performance and service quality.
  • Supervise, mentor, and motivate field service technicians, ensuring they adhere to company policies, safety regulations, and quality standards.
  • Develop and maintain work schedules for field service technicians, ensuring optimal resource allocation.

Customer Focused Tasks

  • Oversee the resolution of customer issues, ensuring they are addressed promptly and satisfactorily.
  • Maintain accurate records of service activities and participate in bi-weekly calls with customers.
  • Ensure that the team has the necessary tools, equipment, and resources to perform their duties.
  • Participate in and schedule exit meetings with customers and keep detailed notes on action items, follow ups, and customer required tasks as well.

    • Service Team Focused Tasks

  • Participate actively in the resource coordination on a weekly basis.
  • Monitor and participate in the service report process.
  • Ensure that the team has the necessary tools, equipment, and resources to perform their duties.
  • Identify training needs and opportunities for professional development of the field service team, working with the Training Coordinator to develop their training plan.
  • Regularly visit jobs and job sites that your team is performing work at to validate the execution of our safety practices, the quality of our service, and the way that our team is representing Frontmatec in the field.

    • Continuous Improvement Tasks

  • Participate in the DMS (daily management system) representing Field service.
  • Work with various teams in maintaining and improving the CRM (customer relationship management system)
  • Gather feedback from field service technicians in regard to safety hazards, equipment design, ergonomics, serviceability of the equipment, tools and safety PPE and put into place corrective measures.

    • Qualifications

  • Great understanding of Microsoft Office
  • Ability to read and interpret technical manuals, schematics, and blueprints.
  • Competence in using field service management software and mobile applications.
  • Awareness of industry safety standards and regulations, including OSHA guidelines.

    • Education

  • Professional or college degree in electromechanics or automation.
  • Strong knowledge of the equipment and machinery relevant to the industry, proficiency in troubleshooting and repair techniques.
  • Minimum of 5 years of field service experience, with at least 2 years in a supervisory role.
  • Demonstrated ability to manage customer relationships and deliver high levels of customer satisfaction.

    • Conditions

  • Regular travel to customer sites.
  • Work may involve exposure to varying environmental conditions.
  • Availability for on-call support and emergency service.

    • Why Frontmatec?

  • Competitive salary
  • Medical, Dental, Vision, STD / LTD, FSA, HSA -Significant company contribution towards your benefits for full-time employees
  • 401(k) Options
  • Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases
  • Monthly team activities