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The purpose of the Financial Aid Officer is to guide students through the financial aid process and ensure they are properly funded, packaged and prepared to start each semester. The Financial Aid Officer will :
Assist the student with filling out the FAFSA
Determine the student's title IV eligibility
Create cost estimates and explain funding options to the students and parents
Work with students to obtain the documentation necessary to process their aid if they are selected for verification
Review weekly reports to ensure all students' financial aid has been processed
Submit financial aid packages to be processed by established deadlines
Ensure a low rate of return due to errors on all packages submitted to be processed
Provide excellent customer service and answers to student inquiries
Qualifications :
Bachelor's Degree preferred but a minimum of a high school diploma or its equivalent is required
2-4 years of business experience
Demonstrated ability of Key Behaviors
Knowledge of Federal and State funding programs helpful
Knowledge of title IV regulations helpful
Knowledge of Webclient software helpful
Financial Aid Experience helpful
Ability to work assigned / flexible hours necessary to complete the job on a weekly basis
Key Behaviors :
Dependability : Respond to requests in a timely manner
Teamwork : Balance team and individual responsibilities
Decision Making : Display willingness to make decisions
Communication : Effectively communicate with others
Time Management : Able to complete all job requirements in allotted time
Work Ethic : Display an organized and results-oriented approach, and motivation to perform without extensive direction
Accuracy : Display a high quality of work and level of accuracy
Innovation : Use a creative, solution-oriented approach to address problems
This is a full time position that requires day, evening and weekend availability.