The average salary range is between $ 46,800 and $ 68,808 year , with the average salary hovering around $ 51,425 year .
Help desk analyst Jobs in Chicago, IL
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Help desk analyst • chicago il
Last updated: 1 hour ago
Help Desk Analyst – openings, both overnight shift.Chicago, IL – hybrid onsite : days / week onsite in the loop, days work from home.
The Help Desk Analyst is responsible for providing white glove tech...Show moreLast updated: 30+ days ago
Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless othe...Show moreLast updated: 30+ days ago
THE COMPANY ClientFirst is a management consulting firm specializing in providing optimal information technology guidance and support services, including strategy, management, planning, design, pro...Show moreLast updated: 30+ days ago
Meltwater's commercial teams to successfully close high-value opportunities.Director of Sales Operations and be responsible for managing the CPQ administration process and providing support across ...Show moreLast updated: 8 days ago
We are seeking a skilled and customer-oriented.IT support this role you will be responsible for providing technical support to internal users troubleshooting hardware and software issues and ensur...Show moreLast updated: 21 days ago
Hybrid (4 days on-site, 1 day remote).Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation.
Our cutting-edge supply chain technology p...Show moreLast updated: 30+ days ago
Trading Desk Operations Analyst, Chicago, IL.We are seeking a motivated team player with technical aptitude and market awareness to support the operation of an automated trading system in Chicago.T...Show moreLast updated: 7 days ago
Employment Type : Full Time .CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior mana...Show moreLast updated: 30+ days ago
Rithum™ is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
We provide an unmatched platform for...Show moreLast updated: 25 days ago
Help Desk Analyst, Chicago, IL.The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office.
This position works hard to give the best user experi...Show moreLast updated: 30+ days ago
Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company.
This role is an entry level where you will be exposed to a lot of ...Show moreLast updated: 30+ days ago
Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions.We produce and distribute a wide array of products including consumables (pull t...Show moreLast updated: 30+ days ago
A company is looking for a Help Desk Support Agent to assist with technical support and software delivery for the Air Force Civil Engineering community.
Key Responsibilities Identifies, researches...Show moreLast updated: 1 hour ago
Strong potential for extension or conversion.Hours over 40 will be paid at Time and a Half).We are seeking an experienced Help Desk Level 2 professional to join our client’s remote Applicatio...Show moreLast updated: 30+ days ago)
Salesforce Deal Desk Sr Analyst.Come join Salesforce and a team at the heart of driving healthy and successful revenue growth! As a Deal Desk Sr Analyst, you will be responsible for delivering deal...Show moreLast updated: 24 days ago
Responsible for providing technical assistance and support related to computer systems, hardware, or software.Responds to queries, runs diagnostic programs, isolates problem, and determines and imp...Show moreLast updated: 30+ days ago
This position serves as the Task Order level Service Management Lead who shall be the primary liaison to the Government.This individual will be a Regional lead based in Chicago, IL and supports use...Show moreLast updated: 2 days ago
We’re looking for a Help Desk Technician to join our skilled IT Help Desk Operations team, serving local and global internal users.
Our goal is to provide excellent technical and non-technical suppo...Show moreLast updated: 30+ days ago
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences.
We provide an unmatched platform for ...Show moreLast updated: 30+ days ago
Help Desk Analyst - Overnight shift
1872 ConsultingChicago, ILFull-time
Help Desk
Dickinson WrightChicago, IL, USFull-time
Senior Help Desk Technician
Client FirstLincolnwood, Illinois, United StatesFull-time
- Promoted
Deal Desk Analyst
MeltwaterChicago, IL, United StatesFull-time
Help Desk Technician
Matech ResourcesChicago, Illinois, USAFull-time
Service Desk Analyst
Redwood LogisticsChicago, IL, USFull-time
Trading Desk Operations Analyst
Next Step Systems LTDChicago, IL, United StatesFull-time
Senior Help Desk Technician
Contact Government Services, LLCChicago, IL, USFull-time
- Promoted
Senior Deal Desk Analyst
Rithum LinkedIn BoardChicago, IL, United StatesFull-time
Help Desk Analyst
Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting FirmChicago, IL, USAFull-time
IT Help Desk - L1 Chicago
MiddlegroundChicago, IL, USFull-time
Help Desk Technician
Arrow International IncChicago, IL, USFull-time
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Help Desk Support Agent
VirtualVocationsChicago, Illinois, United StatesFull-time
Help Desk Level 2 (Contract)
Blue Star Partners LLCChicago, IL, USFull-time
- Promoted
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Stypi (Acquired by Salesforce)Chicago, IL, USFull-time
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The Alden NetworkChicago, ILFull-time
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MSM Technology, LLCChicago, IL, USFull-time
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ChannelAdvisorChicago, IL, USFull-time
- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
- New York, NY (from $ 40,560 to $ 73,125 year)
- Chicago, IL (from $ 46,800 to $ 68,808 year)
- Kansas City, MO (from $ 37,503 to $ 68,388 year)
- Los Angeles, CA (from $ 43,973 to $ 65,163 year)
- Houston, TX (from $ 40,950 to $ 62,500 year)
- Philadelphia, PA (from $ 34,710 to $ 54,880 year)
- Phoenix, AZ (from $ 40,412 to $ 53,300 year)
The average salary range is between $ 39,000 and $ 65,103 year , with the average salary hovering around $ 47,472 year .
Help Desk Analyst - Overnight shift
1872 ConsultingChicago, IL30+ days ago
Job type
- Full-time
Job descriptionWednesday PM to Thursday AM Saturday PM to Sunday AM Sunday PM to Monday AM Monday PM to Tuesday AM Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform basic printer, network and device troubleshooting. Software support functions include, but are not limited to, answering an array of job-specific How-To questions and the installation, basic configuration and troubleshooting of applications that are standard within our environment or otherwise approved for installation. Document and maintain user request and incident records in IT Service Management System. Maintain ownership of user inquiries and requests through resolution, owning the relationship with the customer. Escalate calls, as necessary, to Level II and III IT staff, or authorized contractors, to resolve problems or fulfill requests according to established escalation procedures. Meet and exceed team and individual performance standards including abandon rate, first call resolution and SLAs. Execute basic and routine systems administration tasks (, password administration and print queue management). Utilize, create, and submit updates to Knowledgebase articles and share knowledge through other designated forums with Service Desk teammates. Assist with projects such hardware or software upgrades and on-boarding of large groups. Perform other duties as required. years of experience in Technical Support focused roles Must have + years specifically in Help Desk or Service Desk roles specifically, providing support over the phone Must have experience providing white glove customer service in technical support capacities Must have experience supporting the following technologies, everything else is a nice to have : Windows Microsoft Office Office Citrix or other remote access technology Hardware specifically iPhones, Android phones, Macbooks and PCs Experience working at a law firm or professional services firm ITIL experience and / or certification Bachelor's Degree in an IT related field Experience with other key technologies we use : Adobe Acrobat Avaya Telephony Blackberry Work (MDM) SCCM iManage or NetDocuments as a DMS Azure experience Networking experience Windows Server experience
Help Desk Analyst – openings, both overnight shift
Chicago, IL – hybrid onsite : days / week onsite in the loop, days work from home
Overnight Shift Openings
Shift :
- Thursday PM to Friday AM
- Friday PM to Saturday AM
- Saturday : PM to Sunday : AM
- Sunday PM to Monday AM
Shift :
Role Summary
The Help Desk Analyst is responsible for providing white glove technical support to a professional services staff of end users, in a x help desk environment, using ServiceNow as the main ticketing system. The overnight shift typically gets about calls per shift, and responding to quite a few more emails. There will be a wide range of technical issues to support, both hardware and software, in a Microsoft environment. You will have the opportunity to grow your career here, and eventually move off the rd shift if that's your desire. But we are seeking people dedicated to the overnight shift for at least months. If this sounds like you, please apply today!
What you'll be doing
Skills we're seeking
Nice to haves