Key Management Services Analyst Key Responsibilities :

• Cryptographic Key Management : Exchange cryptographic keys with customers globally. Utilize inhouse-built tools like OpenSSL for key management. Handle up to 30 key exchanges concurrently.
• Information Security Focus : Background in Help Desk or Network Command Center, emphasizing Information Security. Understanding of Symmetric vs Asymmetric Keys, PKI, and cryptographic protocols.
• Customer Interaction : Communicate with customers (internal & external) via email, IM, and phone. Assist in loading payment keys and validating them within systems. Track all actions using ticketing systems.
• Team Collaboration : Work within a team of 13, supporting and training peers as needed. Foster a cooperative environment where team members assist each other.
• Operational Support : Project manage key exchanges to ensure service continuity. Operate key management systems adhering to security protocols. Support customers on technical and procedural inquiries.

Required Skills and Qualifications :