Help desk analyst Jobs in Scottsdale, AZ
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Help desk analyst • scottsdale az
Last updated: 7 hours ago
We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ.You'll join out IT team working 5 days a week at our Phoenix office, supporting our user community by troubleshooting h...Show moreLast updated: 30+ days ago
Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless othe...Show moreLast updated: 30+ days ago
IT support for employees across the organization.Youll be the first point of contact for day-to-day technical issueshelping users resolve common hardware software and connectivity problems while de...Show moreLast updated: 1 day ago
Title : Technical Support - Service Desk Analyst Duration : Contract Location : Phoenix, AZ (First 7-10 days is onsite for training then remote after that) Pay Rate : Upto $22 / hr on W2 (All inclusive / ...Show moreLast updated: 2 days ago
Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).
With over 300,000 babies succe...Show moreLast updated: 15 days ago
Inventive Technologies is a progressive company that provides services and support to businesses needing IT services.We are currently seeking a talented, well-spoken, and confident IT Help Desk Sup...Show moreLast updated: 15 days ago
Build, set up, and install computer hardware according to Mesa Air policies, procedures, and standards.Answer requests from system users.
provide information and 1st level troubleshooting; escalate...Show moreLast updated: 30+ days ago
We're looking for a detail-oriented Lock Desk Analyst to manage loan pricing, lock activities, and eligibility reviews in alignment with investor guidelines to support revenue integrity and efficie...Show moreLast updated: 8 days ago
Small Business Help Desk Representative.Location : Phoenix, AZ Duration : 12 Months (CTH) Job hours : 10 : 30am-7 : 00pm Job schedule : 40 hours, On-site 4 days in office, 1 day at home Interview process-...Show moreLast updated: 7 hours ago
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.Our ...Show moreLast updated: 25 days ago
Responsibilities : -Facilitate Service Desk incident response / resolution and service request fulfillment services by engaging clients via multiple communication channels and managing client expecta...Show moreLast updated: 30+ days ago
The HR Service Desk Analyst is primarily responsible for the delivery of day to day HR activities to employees, supervisors, and managers, ensuring that the company upholds best practices and remai...Show moreLast updated: 30+ days ago
A company is looking for a Remote Helpdesk Support Analyst.Key Responsibilities Answer calls and chats from team members, assist with problems, and enter issues into the help desk ticketing syste...Show moreLast updated: 5 days ago
Drax, the purpose of this role is to provide outstanding customer service to all users of the IT services that support Drax Group IT and align with the overall business goals.The responsibilities o...Show moreLast updated: 6 days ago
Local candidates to Phoenix only.First 7-10 days is onsite for training then remote after that.Client is seeking an experienced and highly motivated individual to join our team as a Service Desk An...Show moreLast updated: 2 days ago
A client of Innova Solutions is immediately hiring for a Desktop Support / Technical Support.Location : Scottsdale, AZ 85251 (Onsite – 5 Days in a Week Onsite).
Desktop Support / Technical Support.De...Show moreLast updated: 30+ days ago
A client of Innova Solutions is immediately hiring for a Desktop Support / Technical Support.Location : Scottsdale, AZ 85251 (Onsite – 5 Days in a Week Onsite).
Desktop Support / Technical Support.De...Show moreLast updated: 30+ days ago
Responsible for IT helpdesk and / or service desk support for customers systems.Experience with 1st and / or 2nd level enterprise support in a O365 / Windows environment.
Experience providing phone, cha...Show moreLast updated: 8 days ago
Tentative Shift Start Time : 6 : 00 AM- 6pm.Contract (potential to go longer based on business need).SUMMARY STATEMENT : Under general supervision, provides customer service and technical support by ap...Show moreLast updated: 30+ days ago
Help Desk Technician
Motion RecruitmentPhoenix, Arizona, United StatesFull-time
Help Desk
Dickinson WrightPhoenix, AZ, USFull-time
Bilingual Help Desk Support
The FindersTempe, Arizona, USAFull-time +1
Service Desk Analyst I
ABCS, Inc.Phoenix, AZ, USFull-time
- Promoted
IT Help Desk Technician
Cranial TechnologiesTempe, AZ, USFull-time
- Promoted
IT Help Desk Support
Inventive Tech, LLCScottsdale, AZ, USFull-time
Help Desk Support
Mesa AirlinesPhoenix, AZFull-time
- Promoted
Lock Desk Analyst
Independence Home LoansScottsdale, AZ, USFull-time
- Promoted
- New!
Help Desk Representative-Phoenix, AZ
Georgia IT, Inc.Phoenix, AZ, USFull-time
- Promoted
Lock Desk Analyst
CrossCountry MortgageMesa, AZ, USFull-time
Help Desk - Tier 1
IntraEdgeScottsdale, AZ, USFull-time
- Promoted
HR Service Desk Analyst
Abacus Service CorporationTempe, AZ, USFull-time
- Promoted
Help Desk Technician
VirtualVocationsScottsdale, Arizona, United StatesFull-time
IT Service Desk Analyst
DraxGilbert, LA, United StatesFull-time
Service Desk Analyst
Sunrise Systems, Inc.Phoenix, AZFull-time
Quick Apply
IT Help Desk Support
Innova SolutionsScottsdale, ArizonaFull-time
IT Help Desk Support
MassGenicsScottsdale, ArizonaFull-time
- Promoted
IT Service Desk Analyst
TEKsystemsPhoenix, AZ, United StatesFull-time
Customer Help Desk Technician
Sunrise SystemsPhoenix, Arizona, United StatesTemporary
Quick Apply
Help Desk Technician
Motion RecruitmentPhoenix, Arizona, United States30+ days ago
Job type
- Full-time
Job descriptionAssociate’s or Bachelor’s degree in IT, Computer Science, or related field. Experience with enterprise ticketing systems (ServiceNow, Jira, Zendesk). Familiarity with Active Directory, remote support tools, mobile device management (MDM). Basic scripting / automation (PowerShell, Bash) or willingness to learn. Experience working in a 24×7 environment or performing after-hours support as needed. 40% – Desktop & laptop OS (Windows 10 / 11, macOS) 20% – Office productivity tools and common applications 15% – Network / Connectivity (WiFi, VPN, printing) 15% – Ticketing & remote support tools (ServiceNow, Jira, TeamViewer) 50% : Serve as first-line technical support for end-users — respond to tickets, solve hardware / software / network problems, document solutions, and escalate when needed. 20% : Install, configure, and maintain desktops, laptops, peripherals, and mobile devices. 15% : Assist with network connectivity issues, access rights, and user account setups / deactivations. 10% : Maintain the help desk knowledge base — update documentation, share best practices, and train users on common tools. Medical, Dental, and Vision Insurance Vacation Time
We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. You'll join out IT team working 5 days a week at our Phoenix office, supporting our user community by troubleshooting hardware, software, and network issues. This role is hands on, customer facing, and ideal for someone who thrives in a fast paced, in person environment. You would be the go to tech hero for our organization, making a real impact by resolving issues, improving user productivity, and helping shape our internal tech culture. You'll gain experience across a broad range of technologies, work alongside senior IT staff, and develop valuable skills in a stable, growing company that encourages certification and advancement. Being on site means you'll build strong relationships, get immediate feedback, and be highly visible to leadership.
Required Skills & Qualifications
- 1-3 years of technical support experience in an on site environment
- Proficient with installing / configuring Windows and / or macOS systems
- Strong customer service skills and ability to communicate clearly with non technical users
- Familiarity with basic networking and peripherals
Ability to prioritize tasks, manage multiple tickets simultaneously, and meet SLAs
Desired Skills and Experience
Additional certification such as CompTIA Network+, Microsoft 365 Administrator, or ITIL Foundation.
Tech Breakdown
10% – Hardware peripherals & mobile device support
Daily Responsibilities
5% : Participate in IT projects (e.g., hardware roll-outs, software upgrades, office moves) as directed by senior IT team.
The Offer
Bonus OR Commission eligible
You will receive the following benefits :
Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.