- New York, NY (from $ 40,560 to $ 73,125 year)
- Chicago, IL (from $ 46,800 to $ 68,808 year)
- Kansas City, MO (from $ 37,503 to $ 68,388 year)
- Los Angeles, CA (from $ 43,973 to $ 65,163 year)
- Houston, TX (from $ 40,950 to $ 62,500 year)
- Philadelphia, PA (from $ 34,710 to $ 54,880 year)
- Phoenix, AZ (from $ 40,412 to $ 53,300 year)
Help desk analyst Jobs in USA
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Help desk analyst • usa
Last updated: 7 hours ago
Our ideal Help Desk Analyst is a proactive problem-solver dedicated to keeping our systems running smoothly.You will manage incoming support requests, from documentation to resolution, ensuring our...Show moreLast updated: 30+ days ago
Answer help desk phone calls and respond promptly to emails.Create and manage ServiceNow incidents for all phone and email requests.
Escalate issues to staff members by assigning incidents to the ap...Show moreLast updated: 23 days ago
We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients.As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardwa...Show moreLast updated: 6 days ago
Provide technical and operational support through phone and ticketing systems for issues reported by retail stores, warehouses, and in-field associates, including District Managers, Regional Vice P...Show moreLast updated: 30+ days ago
As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service.We...Show moreLast updated: 30+ days ago
We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Scottsdale, Arizona.In this role, you will provide technical support and ensure the smooth operation of system...Show moreLast updated: 1 day ago
Northside Hospital is award-winning state-of-the-art and continually growing.Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for...Show moreLast updated: 5 days ago
This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds.
Healthcare experience is a strong plus, ...Show moreLast updated: 30+ days ago
Montgomery Ave Philadelphia PA 19122.Client : Philadelphia Gas Works.Note : This is an on-site position.Required Skills and Experience.
Minimum 2 years of experience working in a single point of cont...Show moreLast updated: 30+ days ago
Our government client is looking for an experienced.The Commonwealth of Pennsylvania has agencies that provide 24 / 7 services to its citizens.
The PM Network Operational Monitoring position will prov...Show moreLast updated: 6 days ago
East 18th Avenue Suite 250 Denver Colorado 80203-0000 (Remote).Bachelors degree or equivalent experience.Help desk Customer support Active Directory Computer networking Analysis skills IT support C...Show moreLast updated: 23 days ago
Salary : $82,000 - $86,000 base.Jeffer Mangels Butler & Mitchell LLP (JMBM) is a results-driven law firm with a relentless focus on client satisfaction.
It is through this focus that our work has...Show moreLast updated: 30+ days ago
Rotating weekend on call (roughly every 2 months).Must have the ability to work some overtime.OT may be scarce right now, but there could be some here and there.
Must be available for morning, late ...Show moreLast updated: 6 days ago
Department : Information Technology Services (ITS) - Technical Support Service Center (TSSC) •.Join a dynamic 24 / 7 technical support environment where your expertise will directly impact the efficien...Show moreLast updated: 30+ days ago
We’re looking for a Service Desk Analyst to support our user community by documenting, triaging, and resolving IT service requests that come in through phone, email, and online channels.In this rol...Show moreLast updated: 7 hours ago
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...Show moreLast updated: 30+ days ago
We are a local, family-owned food and produce distributor that has proudly served the Midwest region for over 130 years.We distribute to 11 different states across our 6 locations.Loffredo Fresh Fo...Show moreLast updated: 30+ days ago
Help Desk Analyst Port Washington, NY (Onsite) Direct Hire Job ID 25-09858 We are looking for a Help Desk Analyst.This is a direct hire opportunity based out of Port Washington, NY (Onsite).As a He...Show moreLast updated: 20 days ago
Duration : 06 months of contract.Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to reso...Show moreLast updated: 9 days ago
Help Desk Analyst
ArandellMenomonee Falls, WI, USFull-time
- Promoted
Help Desk Analyst
innovitusaAtlanta, Georgia, USAFull-time
- Promoted
Help Desk Analyst
Irvine Technology CorporationPort Washington, NY, United StatesFull-time +1
HELP DESK ANALYST
Variety Wholesalers IncHenderson, NC, USFull-time
- Promoted
Help Desk Analyst
Pursuit AerospaceCleveland, OH, United StatesFull-time
Help Desk Analyst
Robert HalfParadise Valley, AZ, USFull-time
- Promoted
Help Desk Analyst
Northside HospitalAtlanta, Georgia, USAFull-time
- Promoted
Help Desk Analyst
MedasourceSouth Bend, IN, USFull-time
- Promoted
Help Desk Analyst
Tri-Force Consulting Services, Inc.Philadelphia, Pennsylvania, USAFull-time
- Promoted
Help Desk Analyst
Vector Consulting, IncHarrisburg, PA, United StatesFull-time
- Promoted
Help Desk Analyst
nLeagueColorado, Texas, USAFull-time
Help Desk Analyst
Jeffer Mangels Butler & Mitchell LLPLos Angeles, CA, USFull-time
- Promoted
Help Desk Analyst
Beacon HillWhippany, NJ, United StatesFull-time
- Promoted
Help Desk Analyst
TEKsystemsNashville, TN, United StatesFull-time
- Promoted
- New!
Help Desk Analyst
Blue Chip TalentAuburn Hills, MI, United StatesFull-time
Help Desk Analyst
Geospatial And Cloud Analytics IncQuantico, VA, USFull-time
Help Desk Analyst
Loffredo Fresh FoodsDes Moines, IA, USFull-time
- Promoted
Help Desk Analyst
Solugenix CorpPort Washington, NY, USPermanent
Help Desk Analyst
Sunrise Systems, Inc.Trenton, NJFull-time
Quick Apply
The average salary range is between $ 39,000 and $ 65,103 year , with the average salary hovering around $ 47,472 year .
Help Desk Analyst
ArandellMenomonee Falls, WI, US30+ days ago
Job type
- Full-time
Job descriptionGood understanding of the organization’s goals and objectives. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Associate degree (AA / BS) from an accredited college or university in Computer Science or Information Technology. One (1) year of experience in performing technical support activities, computer hardware and peripheral repair, network and software troubleshooting, firewall\security administration, and end user support. A comparable amount of training and experience may be substituted for the minimum qualifications. Frequent sitting. Frequent use of hands to type, finger, handle, grasp or touch objects and tools. Frequently is required to talk or listen. Occasional standing, walking, climbing, kneeling, squatting, stooping, crouching, crawling, twisting, bending, reaching. Occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Health, Dental & Vision Insurance Paid time off 10 paid holidays Company paid life insurance policy 3% 401(K) company contribution Employee assistance program TelaDoc services Referral and Sign-on bonuses available for eligible employees
Job Description
Job Description
Our ideal Help Desk Analyst is a proactive problem-solver dedicated to keeping our systems running smoothly. You will manage incoming support requests, from documentation to resolution, ensuring our end-users are empowered to focus on their work. This role involves both remote troubleshooting and providing in-person, desktop-level assistance.
Salary range $42,000-$56,000 highly dependent on experience.
WHAT YOU’LL DO ON THE A-TEAM :
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Configures and installs computer hardware which includes desktops, laptops, monitors, thin clients, printers, peripherals, etc.
- Repairs and upgrades computer hardware which includes desktops, printers, thin-clients, peripherals, etc.
- Troubleshoots software related problems including operating systems, general and specialized business applications.
- Install and configure software on desktops, laptops, and virtual machines.
- Recommends improvements and modifications to desktop, laptop, server, network and data storage systems.
- Installs, maintains, and troubleshoots Microsoft Windows desktop and server operating systems.
- Assists in cabling infrastructure (copper & fiber), telephony, and virtual desktop installation.
- Assists in training staff to use computer systems.
- Performs related tasks as required.
- Test fixes to ensure the problem has been adequately resolved.
- Perform post-resolution follow-ups to help requests.
- Develop help sheets and frequently asked questions lists for end users.
WHAT YOU’LL NEED :
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHAT WE OFFER :
Arandell is proud to be an equal-opportunity employer and values diversity. Arandell does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Arandell also prohibits harassment of applicants and employees based on these protected categories.