VirtualVocationsAlbuquerque, New Mexico, United States
6 hours ago
Job type
Full-time
Job description
A company is looking for a Help Desk professional to join their IT team.Key ResponsibilitiesProvide tier 1 level technical and procedural assistance via phone, email, and chatDiagnose and resolve technical hardware and software issuesLog all help desk interactions and redirect problems to higher-level support as requiredRequired QualificationsBachelor's degree preferred; some college coursework requiredWorking knowledge of Windows 10 and 11Working knowledge of Microsoft O365 suiteAbility to assist others with complex issues in a professional mannerLearning and initiative skills