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Help desk Jobs in Boston, MA

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Help desk • boston ma

Last updated: 12 hours ago
Help Desk Support Engineer

Help Desk Support Engineer

Gamen GroupBoston, MA, US
Full-time
The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Su...Show moreLast updated: 30+ days ago
Engineering Seasonal Help

Engineering Seasonal Help

ThorlabsNewton, Massachusetts, USA
Full-time
Thorlabs is pleased to play a role in advancing science through the components instruments and systems we design and manufacture. We believe that science and innovation have great potential to impro...Show moreLast updated: 22 days ago
  • Promoted
Front Desk

Front Desk

Arch Amenities GroupBoston, MA, United States
Full-time
A new name and a compelling charter for a proven team of experts.Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity ma...Show moreLast updated: 3 days ago
Front Desk Associate

Front Desk Associate

Flash Fitness LLCMedford, MA, United States
Full-time
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Mood...Show moreLast updated: 10 days ago
  • Promoted
Help Desk Analyst

Help Desk Analyst

Pursuit AerospaceMalden, MA, United States
Full-time
As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service.We...Show moreLast updated: 23 days ago
  • Promoted
  • New!
Senior Help Desk Analyst- Hybrid - Seaport District

Senior Help Desk Analyst- Hybrid - Seaport District

RG Vanderweil.comBoston, MA, US
Full-time
MEP / FP and technology services.For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Co...Show moreLast updated: 12 hours ago
Help Desk Analyst

Help Desk Analyst

Brighton Marine, Inc.Brighton, MA, US
Full-time
Brighton Marine supports the health, well-being, and readiness of uniformed service members, Veterans, retirees, and their families. Our work is grounded in service, dignity, and community.Every rol...Show moreLast updated: 1 day ago
  • Promoted
Online Help Desk Associate

Online Help Desk Associate

TradeJobsWorkforce02476 Arlington, MA, US
Full-time
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show moreLast updated: 30+ days ago
Help Desk Specialist

Help Desk Specialist

Seven Seven SoftwaresBoston, MA, US
Full-time
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories) JOB REQUIREMENTS 2.Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Support Specialist-Tier 1

Help Desk Support Specialist-Tier 1

LinTech GlobalBoston, MA, United States
Full-time
Help Desk Support Specialist-Tier 1.LOCATION : Boston, Massachusetts.Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requi...Show moreLast updated: 2 days ago
Help Desk Specialist

Help Desk Specialist

MSPCA - AngellBoston, MA, US
Full-time
If you have at least 1 year of Help Desk experience and would like to take the next step in your career, please consider joining our growing IT department team. Working for a non profit in an enviro...Show moreLast updated: 30+ days ago
  • Promoted
IT Help Desk Technician

IT Help Desk Technician

ZonesBoston, MA, United States
Full-time
Location : Boston, MA, United States.When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offering...Show moreLast updated: 3 days ago
Help Desk Engineer - Onsite Watertown Massachusetts

Help Desk Engineer - Onsite Watertown Massachusetts

Blue MantisWatertown, Massachusetts, US
Full-time
Quick Apply
Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determinatio...Show moreLast updated: 14 days ago
  • Promoted
Senior Help Desk Analyst

Senior Help Desk Analyst

Vanderweil EngineersBoston, MA, US
Full-time
MEP / FP and technology services.For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial.A...Show moreLast updated: 1 day ago
Help Desk Analyst

Help Desk Analyst

Liberty JobsBoston, MA
Full-time
Liberty Personnel is working with a Top AM Law Firm seeking a Help Desk Analyst to join their team.This person should be proficient with : . Citrix, VPN, iOS, iPad OS technologies.Lan, Wan and Network...Show moreLast updated: 30+ days ago
Tier 2 IT Help Desk Technician

Tier 2 IT Help Desk Technician

Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting FirmBoston, MA, USA
Full-time
Tier 2 IT Help Desk Technician, Boston, MA.We are looking for a Tier 2 IT Help Desk Technician to join the team.This position is a hybrid role working at least 3 days per week onsite in the Boston ...Show moreLast updated: 14 days ago
HELP DESK SUPPORT

HELP DESK SUPPORT

KyybaBoston, MA, United States
Full-time
Provide level 1 help desk customer support to assist licensees using BHPL eLicensing application to apply for / renew health profession licenses. Triage incoming issues to determine appropriate acti...Show moreLast updated: 10 days ago
Senior Help Desk Technician

Senior Help Desk Technician

Contact Government Services, LLCBoston, MA, US
Full-time
Employment Type : Full Time .CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior mana...Show moreLast updated: 30+ days ago
Receptionist / Front Desk

Receptionist / Front Desk

Cambridge Health AllianceMedford, MA, United States
Temporary
Clerical and Administrative Support.Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role fo...Show moreLast updated: 10 days ago
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The cities near Boston, MA that boast the highest number of help desk jobs are:
Help Desk Support Engineer

Help Desk Support Engineer

Gamen GroupBoston, MA, US
30+ days ago
Job type
  • Full-time
Job description

The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction. As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships.

Responsibilities include :

  • 5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction
  • Minimum of 3 years of Tier 1 and Tier 2 Support experience
  • Administrative experience in SQLServer and / or Oracle
  • Windows system administrative experience
  • Experience with SharePoint is a plus
  • Experience with documentation preparation and / or development of training material
  • Familiarity with several and a willingness to develop skills in the following :
  • First- and second-tier support for our various products
  • Troubleshooting IIS and .NET web-based applications
  • Troubleshooting Apache, Tomcat and Jboss
  • Troubleshooting database issues in SQL server and / or Oracle
  • JAVA based web applications experience a plus
  • Web Service and SOA applications
  • SAP Business Objects and Qlikview experience a plus
  • ETL tools (IBM InfoSphere Data Stage and Quality Stage, Kettle / Pentaho Data Integration) experience a plus
  • GRAILS experience a plus
  • 5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction
  • Interaction with clients and various internal engineering teams to drive problems to resolution quickly
  • Diagnose, solve and provide root cause analysis for application errors, data problems, and / or network issues
  • Manage remote software installations and upgrades
  • Document procedures for debugging issues, collecting data, getting system access, and other areas as necessary
  • Ability to deploy and support applications on various platforms and environments
  • Build and maintain successful client relationships
  • Deep sense of ownership and commitment
  • Bachelor’s degree, preferably in computer science
  • Able to support multiple projects / technologies simultaneously
  • Self-starter, ability to work well independently, excellent problem-solver, strong analytical, troubleshooting and organizational skills
  • Excellent written and verbal communication skills
  • Comfortable with a dynamic, fast paced work environment