The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Su...Show moreLast updated: 30+ days ago
Front Desk Receptionist
Gentle Giant Moving CompanyWinchester, MA, US
Full-time
Quick Apply
Gentle Giant Moving Company is looking to hire a receptionist at our Winchester office.The primary responsibilities of this role include learning and operating our phone system and interacting with...Show moreLast updated: 24 days ago
Front Desk Associate
Beltone New EnglandSaugus, Massachusetts, United States, 01906
Full-time
Quick Apply
We offer a happy and friendly work environment in Saugus, MA and are seeking a positive, upbeat Front Desk Associate to join our team.The ideal candidate is dependable, self-motivated, and thrives ...Show moreLast updated: 3 days ago
Promoted
Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required
Apex Focus Group LLCBelmont, Massachusetts, United States
Remote
Part-time
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...Show moreLast updated: 29 days ago
Front Desk Worker
The Farrington InnAllston, Massachusetts, United States
Full-time
Quick Apply
We are looking for a capable, energetic person to join our team to help run the day-to-day operations of our small guest house/hotel.The job will include customer service, basic computer and softwa...Show moreLast updated: 23 days ago
Front Desk Agent
Millennium Hotel and ResortsBoston, MA, US
Full-time
Quick Apply
The Bostonian is seeking a dynamic and personable Front Desk Agent to join our exceptional team.As the first point of contact for our guests, you will be instrumental in delivering a memorable expe...Show moreLast updated: 7 days ago
Help Desk Specialist
Cannon SearchBoston, MA, United States
Full-time
I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team.This is a great opportunity for someone wh...Show moreLast updated: 24 days ago
Help Desk Specialist
Seven Seven SoftwaresBoston, MA, US
Full-time
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories) JOB REQUIREMENTS 2.Show moreLast updated: 30+ days ago
Promoted
Online Help Desk Associate
TradeJobsWorkforce02476 Arlington, MA, US
Full-time
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and...Show moreLast updated: 30+ days ago
Promoted
Front Desk Agent
Marriott Vacations WorldwideBoston, MA, US
Full-time
Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, frie...Show moreLast updated: 5 days ago
Technician 1 - Help Desk Support
MaximusBoston, MA, US
Full-time
Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.Install, configure, maintain, and support desktops, la...Show moreLast updated: 5 days ago
Promoted
Safety Desk Manager
TransdevDorchester, MA, United States
Full-time
Transdev is seeking a Safety Desk Manager to oversee Road Safety Supervisors (RSSs) and Safety Desk Supervisors (SDSs) while ensuring strict compliance with the BPS-Transdev contract.This role bala...Show moreLast updated: 10 days ago
Service Desk Engineer
Harvard Management CompanyBoston, MA, US
Full-time
Formed in 1974, Harvard Management Company (“HMC”) manages Harvard University's endowment and related financial assets.Our singular mission is to help ensure Harvard University has the financial re...Show moreLast updated: 30+ days ago
IT Help Desk Technician
ZonesBoston, MA, US
Full-time
When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ...Show moreLast updated: 30+ days ago
Medical Front Desk
Multi Care Medical LLCQuincy, MA, US
Part-time
Career Advancement Opportunities.As a Medical Front Desk, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new p...Show moreLast updated: 20 days ago
Front Desk Coordinator
Atlantic Health StrategiesNewton, MA, us
Permanent
Front Desk Coordinator | Newton, MA | Full-Time | On-Site.At Asteroid Health, we provide integrated, recovery oriented behavioral health and substance use treatment services.We are committed to com...Show moreLast updated: 30+ days ago
Front Desk Agent
NFC Amenity ManagementBoston, MA, US
Part-time +1
For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume.When given the choice, please Opt In for ...Show moreLast updated: 19 days ago
Promoted
Help fragile babies
Mothers' Milk Bank NortheastNewton, MA, United States
Full-time
We need volunteers to help with the following and more:.Administration (filing bills and invoices).Laboratory (labeling, creating bin cards, creating sample bags for trays, etc.Donor Screening (add...Show moreLast updated: 10 days ago
The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction. As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships.
Responsibilities include :
5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction
Minimum of 3 years of Tier 1 and Tier 2 Support experience
Administrative experience in SQLServer and / or Oracle
Windows system administrative experience
Experience with SharePoint is a plus
Experience with documentation preparation and / or development of training material
Familiarity with several and a willingness to develop skills in the following :
First- and second-tier support for our various products
Troubleshooting IIS and .NET web-based applications
Troubleshooting Apache, Tomcat and Jboss
Troubleshooting database issues in SQL server and / or Oracle
JAVA based web applications experience a plus
Web Service and SOA applications
SAP Business Objects and Qlikview experience a plus
ETL tools (IBM InfoSphere Data Stage and Quality Stage, Kettle / Pentaho Data Integration) experience a plus
GRAILS experience a plus
5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction
Interaction with clients and various internal engineering teams to drive problems to resolution quickly
Diagnose, solve and provide root cause analysis for application errors, data problems, and / or network issues
Manage remote software installations and upgrades
Document procedures for debugging issues, collecting data, getting system access, and other areas as necessary
Ability to deploy and support applications on various platforms and environments
Build and maintain successful client relationships
Deep sense of ownership and commitment
Bachelor’s degree, preferably in computer science
Able to support multiple projects / technologies simultaneously
Self-starter, ability to work well independently, excellent problem-solver, strong analytical, troubleshooting and organizational skills
Excellent written and verbal communication skills
Comfortable with a dynamic, fast paced work environment