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Help desk Jobs in Fort Wayne, IN

Last updated: 23 hours ago
  • Promoted
IT Help Desk Technician

IT Help Desk Technician

Allstar TechnologiesFort Wayne, IN, US
Full-time
Allstar Technologies seeks an experienced IT professional who loves delighting people and tackling complex problems.You’re passionate about helping others, skilled at troubleshooting with eas...Show moreLast updated: 14 days ago
  • Promoted
Service Desk Manager

Service Desk Manager

Corsica Technologies, LLCFort Wayne, IN, US
Full-time
A service desk manager is responsible for overseeing the daily operations of a service desk team that provides technical support and fulfills technical requests for our clients.The service desk man...Show moreLast updated: 23 hours ago
  • Promoted
Hotel Front Desk Night Auditor

Hotel Front Desk Night Auditor

Quality Inn Fort WayneFort Wayne, IN, United States
$14.00–$16.00 hourly
Full-time
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality ...Show moreLast updated: 1 day ago
Part-Time Sales Help

Part-Time Sales Help

LIDSFt Wayne, IN, US
Our retail salespeople are the heartbeat and energy of the Lids brand.These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal custome...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Residence Inn Fort WayneFort Wayne, IN, US
Seeking a part-time Front Desk Agent to join our amazing team.The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, p...Show moreLast updated: 30+ days ago
Front Desk Supervisor

Front Desk Supervisor

Crestline Hotels and ResortsFort Wayne, Indiana, United States, 46804
Do you love interacting with people? Are you a social person? If so, the.We are currently looking for an energetic and outgoing person to join our guest services team as a.The Front Desk Supervisor...Show moreLast updated: 14 days ago
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Hilton Hotel Brands - Front Desk Agent $16-$35 / hr

Hilton Hotel Brands - Front Desk Agent $16-$35 / hr

HiltonFort Wayne, IN, United States
$16.00–$35.00 hourly
Part-time
No experience requited, hiring immediately, appy now.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort ...Show moreLast updated: 6 days ago
IT Help Desk Tier 1 REMOTE

IT Help Desk Tier 1 REMOTE

MaximusFort Wayne, US
$21.00 hourly
Remote
Full-time
Description & Requirements Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Suppor...Show moreLast updated: 7 days ago
Part-Time Sales Help

Part-Time Sales Help

LidsFt Wayne, IN, US
For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We are very excited to start 2022 with our next stop in Germany worldwide.Officially licensed produ...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Holiday Inn Express and SuitesFort Wayne, IN, US
Full-time
The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent.Candidates must have excellent customer service skills and a drive to provide the best service possible.Greet a...Show moreLast updated: 30+ days ago
Front Desk Receptionist

Front Desk Receptionist

National VisionFort Wayne, IN, US
What would you do? – The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store. Answers, screens, and forwards inc...Show moreLast updated: 30+ days ago
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Help Desk Technician

Help Desk Technician

Creative Financial StaffingFort Wayne, IN, US
Full-time
Seeking a customer-focused Help Desk Support Specialist to provide prompt technical assistance.Resolve hardware, software, and network issues, document solutions, and escalate complex problems.Deli...Show moreLast updated: 1 day ago
Seasonal Help-Harvest Help

Seasonal Help-Harvest Help

BungeIndiana, US
Clean silos and bowls in preparation for harvest.Provide relief for regular employees.Operate conveyors to direct beans to proper silo. Process paperwork per department procedures.Perform cleaning w...Show moreLast updated: 30+ days ago
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Front Desk Agent

Front Desk Agent

Courtyard by MarriottFort Wayne, IN, United States
Full-time
Courtyard by Marriott - JobID : 100-153759470 [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll : Greet guests warmly and provide exceptional customer service; Check ...Show moreLast updated: 1 day ago
Front Desk

Front Desk

Hampton Inn & Suites Fort Wayne, INFort Wayne, IN, US
Full-time
We provide the best in hospitality - to our employees and our guests.We offer seasonal work and full-time careers; flexible schedules and steady employment. extra cash or career growth.We hire frie...Show moreLast updated: 30+ days ago
Front Desk Supervisor

Front Desk Supervisor

Hampton Inn Ft. Wayne - SouthwestFort Wayne, IN, US
The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by regi...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk

Front Desk

Impact FitnessFort Wayne, IN, United States
$24.99 hourly
Full-time +1
Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members that are passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk positions open! ...Show moreLast updated: 1 day ago
Front Desk Agent

Front Desk Agent

Aimbridge HospitalityFort Wayne, IN, US
Full-time
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, d...Show moreLast updated: 20 days ago
Service Desk Technician

Service Desk Technician

Moser ConsultingIndiana, United States
$41,000.00–$69,000.00 yearly
Full-time
For more than 25 years we have formed partnerships and grown through open and honest collaboration with our clients, partners, and employees. We are best known for taking great care of our clients, ...Show moreLast updated: 7 days ago
Front Desk Agent

Front Desk Agent

Courtyard Fort Wayne, INFort Wayne, IN, US
Full-time
We provide the best in hospitality - to our employees and our guests.We offer seasonal work and full-time careers; flexible schedules and steady employment. extra cash or career growth.We hire frie...Show moreLast updated: 20 days ago
IT Help Desk Technician

IT Help Desk Technician

Allstar TechnologiesFort Wayne, IN, US
14 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

ABOUT THIS POSITION

Allstar Technologies seeks an experienced IT professional who loves delighting people and tackling complex problems. You’re passionate about helping others, skilled at troubleshooting with ease, thrive when problem solving, and committed to growth.  A goal-oriented, fast-paced environment is your ideal setting, and you bring a solid technical foundation with a curiosity for technology.

Playing an essential role in service delivery for our clients, you’ll respond to reactive “break / fix” issues.  Daily, you’ll build relationships with customer staff and become intimately familiar with their environment.

This position is supported by our experienced and diverse team.  From day one, you’ll be assigned a mentor.

WHAT YOU WILL BE DOING

  • The Tier 1 IT Technician is responsible for handling first level support of IT service requests in a professional and timely manner. This relates to all technology including workstations, servers, printers, networks, and vendor specific hardware and software.
  • IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
  • Basic technical support at the network level : WAN and LAN connectivity, routers, firewalls, and security.
  • Basic remote access solution support : VPN, Terminal Services, and Citrix.
  • Resolve system alerts and notifications from the remote monitoring and management system through service tickets.
  • Support of disaster recovery solutions.
  • Enter work as service tickets in ticketing system as it occurs, including entering all time and expenses.
  • Receive and dispatch tickets efficiently and to the appropriate resources.
  • Escalate service requests that require engineer level support.
  • Improve customer service, perception, and satisfaction.
  • System documentation maintenance and review in ticketing system.
  • Communication with customers as required : keeping them informed of incident progress, notifying them of impending changes, andagreed outages.
  • Engage in our professional and exciting work culture.
  • Review relevant publications and online materials to remain up to date with current and future technologies emerging in the industry.

QUALITIES YOU SHOULD HAVE

  • Strong interpersonal skills : enjoy relating with staff & clients
  • Strong written and verbal communication
  • A nimbleness and flexibility in your approach to work; a willingness to adapt
  • Solid troubleshooting and decision-making skills
  • Committed professionalism : showing up on time, working hard, and no office politics
  • Deal maturely with the pressures of the job and take ownership over your own work
  • Enjoy working as a team towards a common goal
  • Desire for career and personal growth
  • Ability to flourish in a fast-paced environment
  • Shift between tasks quickly with exceptionally high consistency and attention to detail
  • Excellent technical aptitude, with an ability to learn quickly
  • Good sound judgement, confidence, and technical common sense
  • Embrace a changing work environment while remaining calm and focused
  • Anticipate, plan for, and adjust to changing demands
  • Understand others' perspectives and deal effectively with different types of people
  • Comfortable providing both remote and onsite support as necessary
  • Service awareness of all organization’s key services for which support is being provided
  • Understanding of support tools, techniques, and how technology is used to provide services
  • Typing skills to ensure quick and accurate entry of service request details
  • TECHNICAL QUALIFICATIONS & SKILLS REQUIRED

  • Advanced understanding of operating systems, business applications, printing systems, and network systems
  • Experience in the IT field - must have direct hands-on IT experience
  • Some formal education or professional training preferred but not required with experience associates, bachelors, and / or industry standard certifications.
  • Experience with multiple environments preferred (i.e., more than one network)
  • Exceptional skill at troubleshooting Windows computers and domain environments
  • BENEFITS

  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits included
  • Performance-based incentives
  • Full on the job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • About Allstar Technologies

  • Allstar believes in investing in our employees.  We prioritize professional and personal growth while providing every employee with an opportunity for advancement.
  • Our culture is the centerpiece of business decisions.  We take pride in fostering a professional and exciting environment.
  • There are no outside ownership or investors.  We control our future and can build in full alignment with our values.
  • We are engaged in a rapidly evolving industry and Allstar is committed to continued growth.
  • Our goal is to scale in ways that improve quality for our team and clients – pioneering approaches that let us achieve scale while furthering our mission, culture, and quality to clients.