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Help desk Jobs in Irving, TX

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Help desk • irving tx

Last updated: 10 hours ago
  • Promoted
Help Desk Technician

Help Desk Technician

Robert HalfDallas, TX, United States
Full-time
We are looking for a highly motivated and customer-focused Help Desk Analyst to be the first point of contact for all technology-related issues. This role is crucial for ensuring the smooth daily op...Show moreLast updated: 3 days ago
  • Promoted
Help Desk Technician (Nightshift)

Help Desk Technician (Nightshift)

Trinity ConsultantsDallas, TX, United States
Full-time
We are an Environmental Consulting company seeking a full-time I.Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area.We are ...Show moreLast updated: 3 days ago
Senior Help Desk Technician

Senior Help Desk Technician

Contact Government Services, LLCDallas, TX, US
Full-time
Employment Type : Full Time .CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior mana...Show moreLast updated: 30+ days ago
Help Desk Technician (226 Days)

Help Desk Technician (226 Days)

Dallas Independent School DistrictDallas, US
Full-time
Help Desk Technician (226 Days)-(RTP20250326-003).Provide a high level of customer service and technology phone support to Dallas ISD campus principals, teachers, central staff, and Students / parent...Show moreLast updated: 30+ days ago
Front Desk

Front Desk

Jefferson Dental and OrthodonticsDallas, TX, US
Full-time
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry.Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients...Show moreLast updated: 30+ days ago
Help Desk Support Specialist

Help Desk Support Specialist

VirtualVocationsGrand Prairie, Texas, United States
Full-time
A company is looking for a Help Desk Technician for a 1PM-10PM shift in a hybrid work environment.Key Responsibilities Resolve post-sales customer inquiries via phone and electronic means, focusi...Show moreLast updated: 30+ days ago
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Front Desk

Front Desk

Planet FitnessGrand Prairie, TX, United States
Full-time
We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great...Show moreLast updated: 11 hours ago
Tier 1, IT Help Desk Support

Tier 1, IT Help Desk Support

Centre TechnologiesDallas, TX, US
Full-time
Quick Apply
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture : . Our diverse workforce allows Centre to develop ...Show moreLast updated: 30+ days ago
Help Desk Support Spec

Help Desk Support Spec

CVS HealthDallas, TX, US
Full-time
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading h...Show moreLast updated: 30+ days ago
IT Help Desk Support Tech Level II

IT Help Desk Support Tech Level II

Risewell HomesDallas, TX, US
Full-time
IT Helpdesk Technician Level II.This is a hybrid position that can be based in Dallas, TX or Orlando, FL.This position is responsible for providing Tier 1 and Tier 2 technical support to employees ...Show moreLast updated: 4 days ago
Help Desk Manager

Help Desk Manager

Motion RecruitmentDallas, Texas, United States
Full-time
Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers.Located in ...Show moreLast updated: 4 days ago
Help Desk Technician

Help Desk Technician

Genesis10Dallas, TX
Permanent +1
Genesis10 is seeking a Tier-2 Help Desk technician (Mon thru Fri 11.AM) for our client in the Travel / Transportation Industry. This is a 6+ month Contract opportunity.Candidates MUST have a current A...Show moreLast updated: 30+ days ago
Help Desk Support - Hybrid

Help Desk Support - Hybrid

TEKsystemsIrving, TX, USA
Full-time
Description : • Specific duties of this position include, but are not limited to :  Provide 1st and 2nd level support for firm approved applications and technology equipment.Deliver high-level ...Show moreLast updated: 30+ days ago
Senior Product Support Specialist, Help Desk

Senior Product Support Specialist, Help Desk

KyoceraIrving, TX, United States
Full-time
Senior Product Support Specialist.When you join Kyocera Document Solutions America, Inc.Philosophy of "doing what is right as a human being". Through this Philosophy, our employees are passionate ab...Show moreLast updated: 14 days ago
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Flexible Holiday Help

Flexible Holiday Help

Vector MarketingArlington, TX, United States
Full-time +1
Looking to enhance your resumé? Vector Marketing is currently holding interviews for entry-level sales representatives to work leading up to the holidays and / or over semester break.Request an inter...Show moreLast updated: 10 hours ago
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Online Help Desk Associate

Online Help Desk Associate

TradeJobsWorkforce76005 Arlington, TX, US
Full-time
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show moreLast updated: 30+ days ago
Help Desk Concierge

Help Desk Concierge

NorthStarIrving, TX, US
Full-time
NorthStar Anesthesia was founded in 2004 by an anesthesiologist and CRNA (certified registered nurse anesthetist) that saw firsthand the frustrations and daily challenges caused by the traditional ...Show moreLast updated: 30+ days ago
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Service Desk

Service Desk

Paul Mitchell Advanced EducationArlington, TX, United States
Full-time
Our school's mission is to provide a quality educational system to prepare students to pass the state board examination and gain entry level employment within their chosen field of study.We are pas...Show moreLast updated: 10 hours ago
Service Desk

Service Desk

TURNAGE BEAUTY INSTITUTE, LLCArlington, TX, US
Full-time
Our school’s mission is to provide a quality educational system to prepare students to pass the state board examination and gain entry level employment within their chosen field of study.We a...Show moreLast updated: 30+ days ago
People also ask
Help Desk Technician

Help Desk Technician

Robert HalfDallas, TX, United States
3 days ago
Job type
  • Full-time
Job description

We are looking for a highly motivated and customer-focused Help Desk Analyst to be the first point of contact for all technology-related issues. This role is crucial for ensuring the smooth daily operation of our business. As a small team, this position requires a broad skillset, strong problem-solving abilities, and a proactive approach to maintaining our IT environment.

Key Responsibilities

Technical Support and Troubleshooting (Tier 1 & 2)

  • Serve as the primary technical contact for all employees, handling incoming support requests via phone, email, and in-person.
  • Log, prioritize, and track all IT issues and requests in a ticketing system.
  • Diagnose and resolve technical hardware and software issues for desktops, laptops, mobile devices, and peripherals (printers, scanners, etc.).
  • Troubleshoot network connectivity issues (LAN / Wi-Fi), VPN access, and common application errors.
  • Provide support for Microsoft 365 services (Outlook, Word, Excel, SharePoint, Teams) and other core business applications.
  • Escalate complex or unresolved issues to appropriate vendors or third-party support providers when necessary.

System and Infrastructure Maintenance

  • Perform setup, configuration, and deployment of new user workstations (PC / Mac).
  • Conduct regular preventative maintenance on hardware and software.
  • Manage user accounts, permissions, and access rights in accordance with company policy.
  • Assist with basic server and network equipment monitoring and maintenance under guidance.
  • Ensure all devices are running current operating systems and have up-to-date antivirus and security patches.
  • Documentation and Training

  • Create and maintain clear, user-friendly documentation for common IT procedures and solutions (knowledge base articles).
  • Document all troubleshooting steps and resolutions for ticket closure.
  • Provide one-on-one or small group training to employees on new technologies or software as needed.
  • Customer Service and Communication

  • Maintain a high degree of customer service, providing prompt, courteous, and professional support to all staff.
  • Clearly communicate technical concepts to non-technical users.
  • Follow up with end-users to ensure issues are resolved to their satisfaction.