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Part-time Help desk Jobs in Kansas City, MO
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Help desk • kansas city mo
Consumer Help Desk Team Lead
UGA FinanceKansas City, MO, US- Promoted
Help Desk 1PM-10PM Shift Hybrid
OracleKansas City, Kansas, USAFront Desk Receptionist
Kansas City Orthopedic AllianceLeawood, KS, United States- New!
Help Desk Technician - PT
Midwestern Baptist Theological Seminary IKansas City, MO, US- Promoted
Flexible Holiday Help
Vector MarketingOverland Park, KS, United States- Promoted
Front Desk Associate
Atrium HospitalityKansas City, MO, USFront Desk Agent
Hyatt Hotels Corp.Kansas City, MO, United States- New!
Front Desk Receptionist
Hunter Family VisionOverland Park, KS, United StatesFront Desk Agent
Residence Inn Independence, 3700 Arrowhead Ave, Independence,Independence, MO, US- Promoted
Netflix IT Help Desk Technician
TradeJobsWorkforce64151 Kansas City, MO, USFront Desk Associate
Genesis Health ClubsKansas City, MO, USHelp Desk Specialist
Zachary PiperKansas City, MissouriHelp Desk Specialist
Zachary Piper SolutionsKansas City, Missouri, USFront Desk Associate
Chiefs FitKansas City, MO, United StatesFront Desk Agent
MCR HotelsOverland Park, KS, United StatesHelp Desk Technician
Chipton-RossKansas City, MOService Desk I
SelectQuote Insurance ServicesOverland Park, KS, United StatesTechnical Help Desk Agent
VirtualVocationsKansas City, Missouri, United States- Promoted
Front Desk Agent
Grand HotelKansas City, MO, USThe average salary range is between $ 37,050 and $ 67,227 year , with the average salary hovering around $ 45,661 year .
- nursing informatics (from $ 85,654 to $ 261,487 year)
- hospitalist (from $ 39,758 to $ 250,000 year)
- physician (from $ 50,000 to $ 244,372 year)
- technical director (from $ 91,691 to $ 233,122 year)
- informatics nurse (from $ 89,226 to $ 232,206 year)
- principal software engineer (from $ 145,000 to $ 227,700 year)
- product director (from $ 155,000 to $ 226,859 year)
- corporate counsel (from $ 148,900 to $ 225,000 year)
- owner operator (from $ 58,500 to $ 222,825 year)
- crna (from $ 35,037 to $ 222,087 year)
- Mesquite, TX (from $ 47,127 to $ 114,400 year)
- Dayton, OH (from $ 41,496 to $ 107,500 year)
- Surprise, AZ (from $ 29,250 to $ 91,250 year)
- Arlington, TX (from $ 46,000 to $ 86,667 year)
- Boston, MA (from $ 50,000 to $ 83,200 year)
- Baltimore, MD (from $ 42,640 to $ 83,000 year)
- Murfreesboro, TN (from $ 49,969 to $ 82,500 year)
The average salary range is between $ 35,100 and $ 62,462 year , with the average salary hovering around $ 42,900 year .
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Consumer Help Desk Team Lead
UGA FinanceKansas City, MO, US- Full-time
Job Description
Job Description
Description :
We are a high-growth Point-of-Sale (POS) finance company focused on delivering seamless, embedded lending experiences for consumers and merchants alike.
UGA offers full-time employees a benefit package that includes employer-subsidized health insurance, dental and vision insurance, voluntary life and short-term disability insurance, a Simple IRA with a 3% match, and Paid Time Off, including 4 hours of Volunteer Time Off per year.
Job Summary : The Consumer Help Desk Team Lead resolves complex consumer support tickets; monitors and assists the Consumer Help Desk I & II agents in handling support tickets, and communicates directly with the Contact Center Supervisor.
Principle Responsibilities :
- Resolve escalated consumer help desk support tickets and escalated phone calls.
- Provide guidance and training to CHD agents and ASRs.
- Track and report on support ticket updates in accordance with the merchant support ticket timeline of 5-day acknowledgment / 15-day resolution / 30-day completion.
- Work with internal teams and merchants to help resolve consumer support tickets.
- May attend internal meetings to provide technical support and expertise for consumer help desk policies and procedures.
- Will assist with reviewing disputed support tickets and support resolution as necessary.
- Maintain detailed records of consumer inquiries.
- Assist in quality assurance of consumer help desk agents.
- May help to create consumer help desk policies and procedures
- Maintain broad and in-depth knowledge of merchant products and services.
Requirements :
Knowledge, Skills, and Abilities :
Work Experience :
Training and Education :
Working Environment and Requirements to Perform Job Responsibilities