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Help desk Jobs in Louisville, KY
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Help desk • louisville ky
IT Help Desk Support
Blue SignalLouisville, KYFront Desk
ChenMedLouisville, KY, United StatesFront Desk Agent
Highgate HotelsLouisville, KY, United StatesFront Desk Supervisor
The Seelbach HiltonLouisville, KY, USIT Help Desk- INTL Colombia
Insight GlobalLouisville-Jefferson County, KYFront Desk Attendant
Five Star Parks and AttractionsLouisville, KY, United StatesFront Desk Staff
Restore Hyper Wellness - RHWM020Louisville, KY, USFront Desk Attendant
MJ Louisville OpCo LLCLouisville, KY, USHelp Desk Analyst
Bastian SolutionsLouisville, KYIT Help Desk
AmpcusLouisville, KYIT Help Desk Specialist
VirtualVocationsLouisville, Kentucky, United StatesFront Desk Coordinator
Ellis and Badenhausen OrthoNew Albany, IN, USTier 1 Technician, Aircraft Maintenance Operations Help Desk
Tsunami TsolutionsLouisville, Kentucky, United StatesFront Desk Agent
Hilton Garden Inn NortheastLouisville, KY, USHost / Front Desk
Grassa GrammaLouisville, KY, United StatesFront Desk Representative
Hampton Inn and Suites Louisville NorthEastLouisville, KY, United StatesHelp Desk Analyst 2 (On-Site)
American Commercial Barge LineJeffersonville, IN, USAFront Desk Staff
Dave & BusterLouisville, KY, United States- Promoted
Front Desk Manager
Phenom PeopleLouisville, KY, USThe average salary range is between $ 31,200 and $ 52,500 year , with the average salary hovering around $ 40,950 year .
- building official (from $ 96,371 to $ 300,000 year)
- dance instructor (from $ 40,400 to $ 300,000 year)
- owner operator (from $ 62,000 to $ 250,000 year)
- chief engineer (from $ 150,000 to $ 223,400 year)
- planning engineer (from $ 99,875 to $ 221,000 year)
- clinical associate (from $ 56,096 to $ 215,250 year)
- engineering director (from $ 165,000 to $ 214,557 year)
- technical director (from $ 118,200 to $ 207,500 year)
- pediatric dentist (from $ 20,000 to $ 200,000 year)
- business relationship manager (from $ 73,375 to $ 200,000 year)
- Mesquite, TX (from $ 47,127 to $ 114,400 year)
- Dayton, OH (from $ 41,496 to $ 107,500 year)
- Surprise, AZ (from $ 29,250 to $ 91,250 year)
- Arlington, TX (from $ 46,000 to $ 86,667 year)
- Boston, MA (from $ 50,000 to $ 83,200 year)
- Baltimore, MD (from $ 42,640 to $ 83,000 year)
- Murfreesboro, TN (from $ 49,969 to $ 82,500 year)
The average salary range is between $ 35,100 and $ 62,462 year , with the average salary hovering around $ 42,900 year .
Related searches
IT Help Desk Support
Blue SignalLouisville, KY- Full-time
IT Help Desk Support
Join a nationally recognized healthcare network in delivering top-tier technology support to internal teams. This is an exciting opportunity for a skilled IT professional passionate about resolving technical issues, improving support systems, and collaborating across departments to keep operations running smoothly. You’ll be at the heart of user support—solving problems, guiding users, and keeping business systems efficient and dependable.
- This is a contract position.
This Role Offers :
Competitive hourly compensation with a consistent weekday schedule and no weekend or on-call work.
A collaborative environment with opportunities to support enterprise-level IT operations and projects.
Exposure to a wide array of technologies including Microsoft 365, Active Directory, and VoIP systems.
Career development within a nationally respected organization focused on employee growth and impact.
Focus :
Serve as the escalation point for complex technical issues beyond Level 1 support, ensuring timely resolutions.
Support and guide junior help desk analysts, providing mentorship and oversight.
Monitor service ticket queues and ensure that both response and resolution timeframes are met or exceeded.
Troubleshoot and maintain desktop hardware, applications, and end-user software installations.
Manage software rollouts, application upgrades, and user onboarding / offboarding support.
Collaborate with cross-functional IT teams to troubleshoot systemic issues and implement preventive measures.
Deliver expert-level support for service desk operations, managing complex escalations and fostering team knowledge transfer.
Document and maintain internal knowledgebase content to enable faster future resolutions.
Assist in special projects including technology upgrades, new system rollouts, and security initiatives.
Act as a liaison between business units and technical teams, ensuring accurate communication and expectations.
Skill Set :
Associate degree in Information Technology or related field, or equivalent experience preferred.
2+ years’ experience in IT support, desktop services, or help desk operations in a mid-to-large enterprise environment.
Hands-on experience with Windows 10, Microsoft 365, Active Directory, and remote support tools.
Familiarity with enterprise ticketing systems (e.g., ServiceNow, Remedy, or similar).
Knowledge of VoIP systems (RingCentral, NICE InContact) is a strong plus.
Certifications like CompTIA Network+, HDI, or ITIL Foundations are advantageous.
Exceptional diagnostic and troubleshooting skills.
Ability to manage multiple priorities and adapt in a fast-paced environment.
Clear, effective communication with technical and non-technical users alike.
Strong initiative and ability to work independently and collaboratively.
Professionalism and discretion in handling confidential and sensitive data.