Talent.com

Part-time Help desk Jobs in Lynn, MA

Create a job alert for this search

Help desk • lynn ma

Last updated: 8 hours ago
  • Promoted
HELP DESK SUPPORT SPECIALIST-TIER 1

HELP DESK SUPPORT SPECIALIST-TIER 1

LinTech Global, Inc.Boston, MA, United States
Full-time
Help Desk Support Specialist-Tier 1.LOCATION : Boston, Massachusetts.Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requi...Show moreLast updated: 30+ days ago
  • Promoted
ASSOCIATE DIRECTOR, INFORMATION TECHNOLOGY HELP DESK

ASSOCIATE DIRECTOR, INFORMATION TECHNOLOGY HELP DESK

Harvard Business School Publishing CorporationBoston, MA, United States
Full-time
If you live in the European Economic Area (EEA), you may have additional rights under GDPR and / or applicable data protection laws of the European Union or your country. If you wish to exercise these...Show moreLast updated: 28 days ago
Help Desk Support Engineer

Help Desk Support Engineer

Gamen GroupBoston, MA, US
Full-time
The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.As Su...Show moreLast updated: 26 days ago
Front Desk Agent

Front Desk Agent

MCR HotelsPeabody, MA, United States
Full-time
SpringHill Suites by Marriott Boston / Peabody.Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupa...Show moreLast updated: 4 days ago
Front Desk Agent

Front Desk Agent

Omni Hotels & resortsBoston, MA, United States
Full-time
As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855.Experience the perf...Show moreLast updated: 4 days ago
Desktop Support / Help Desk (Freelancer) Cambridge

Desktop Support / Help Desk (Freelancer) Cambridge

Axiom TechnologiesCambridge, Massachusetts, North America
Part-time
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
Help Desk Specialist, Category 1

Help Desk Specialist, Category 1

MindlanceBoston, MA
Full-time
We are looking for a Help Desk Specialist with proven STRONG CUSTOMER SERVICE SKILLS.This is the priority skill of this posting. The eLicensing Help Desk Specialist will be responsible for assisting...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Omni Hotels & ResortsBoston, MA, United States
Full-time
S are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impressio...Show moreLast updated: 4 days ago
  • Promoted
  • New!
Help Desk Lead

Help Desk Lead

Harvard Management CompanyBoston, MA, United States
Full-time
Formed in 1974, Harvard Management Company ("HMC") manages Harvard University's endowment and related financial assets.Our singular mission is to help ensure Harvard University has the financial re...Show moreLast updated: 8 hours ago
Help Desk Specialist

Help Desk Specialist

Seven Seven SoftwaresBoston, MA, US
Full-time
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories) JOB REQUIREMENTS 2.Show moreLast updated: 26 days ago
Client Service Analyst-Help Desk II

Client Service Analyst-Help Desk II

Queen Consulting Group, Inc.Boston, MA, United States
Full-time
Shift : Monday-Friday, 7 : 00 am-3 : 30 pm EST Associates' Degree (or 2 years equivalent combination of formal education and / or related experience) required. Degree in Computer Science, Engineering, or r...Show moreLast updated: 4 days ago
IT Help Desk Technician

IT Help Desk Technician

ZonesBoston, Massachusetts
Full-time
Term : 6 months – high probability to concert to perm.Location : 100% onsite - Boston 02116.Weekly & Hourly pay commensurate with experience + health benefits, PTO, 401k and much more!.The IT Help De...Show moreLast updated: 30+ days ago
Help Desk Support Engineer - Onsite Boston MA Area

Help Desk Support Engineer - Onsite Boston MA Area

Blue MantisBoston, Massachusetts, US
Full-time
Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determinatio...Show moreLast updated: 11 days ago
SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center

SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center

Boston UniversityBOSTON, Massachusetts, United States
Full-time
SERVICE DESK SPECIALIST I, Information Services & Technology, IT Help Center.We are seeking self-motivated, critical-thinking, hardworking technology professionals to join the ranks of our highly d...Show moreLast updated: 30+ days ago
Front Desk Manager

Front Desk Manager

MarriottBoston, MA, United States
Full-time
Additional Information • • • •Job Number • • 25076357 • •Job Category • • Rooms & Guest Services Operations • •Location • • The Westin Copley Place Boston, 10 Huntington Ave, Boston, Massachusetts, United ...Show moreLast updated: 4 days ago
Front Desk Coordinator

Front Desk Coordinator

Robert HalfBoston, MA, United States
Permanent +1
Description We are looking for a detail-oriented and personable Front Desk Coordinator to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in c...Show moreLast updated: 4 days ago
Front Desk Supervisor

Front Desk Supervisor

Hersha Hospitality Management, LPBoston, MA, United States
Full-time
Supervise front desk operations in accordance with established guest service, quality and sustainability standards.Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant...Show moreLast updated: 4 days ago
Law Firm Help Desk Technician

Law Firm Help Desk Technician

Motion RecruitmentBoston, Massachusetts, United States
Full-time
This is a full-time, remote opportunity (EST hours) to join a growing technology-forward organization supporting its East Coast operations. The team is looking for an IT support professional to prov...Show moreLast updated: 9 days ago
People also ask
HELP DESK SUPPORT SPECIALIST-TIER 1

HELP DESK SUPPORT SPECIALIST-TIER 1

LinTech Global, Inc.Boston, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Help Desk Support Specialist-Tier 1

LOCATION : Boston, Massachusetts

  • LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday.

RESPONSIBILITIES :

  • Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued computer hardware, applications, and platforms
  • Be the point of contact for incoming requests for support via phone or electronically
  • Diagnose and resolve technical, hardware, and software issues
  • Research questions using available resources (Knowledge Base articles, provided SOPs, Google searches when needed)
  • Advise users on appropriate action and walk them through resolution
  • Provide in-person solutions to technical, hardware, and software issues
  • Reimage laptops, identify, redirect problems, and escalate urgent situations to the appropriate resources when necessary
  • Adhere to Help Desk metrics ensuring that SLAs are met in a timely manner
  • Follow Help Desk standard operating procedures
  • Install various software packages and printer setups on Dell laptops
  • Provide remote support using Bomgar or Teams
  • Satisfy customer requests for non-problem issues (add hardware, software, printers, technical consultation, etc.)
  • SKILLS :

  • Proficient in Office 365
  • Experience with ServiceNow is a plus
  • Working knowledge of the fundamental operations of relevant software, hardware, and other equipment
  • Knowledge of Microsoft Windows 11
  • Knowledge of TCP / IP Knowledge
  • Excellent customer service skills
  • Knowledge of basic network troubleshooting
  • Excellent oral and written communications
  • Focus on ticket priority and meeting SLAs
  • Ability to maintain good, clear notes on incidents in a timely manner
  • Most importantly, must be dependable, have a positive attitude, be a "team player," and be able to manage multiple projects / issues simultaneously, be pro-active, and work well under pressure
  • OTHER REQUIREMENTS :

  • 1-2 years in a Help Desk environment with hands-on technical experience
  • Ability to obtain a Public Trust Clearance
  • Industry certifications preferred but not required
  • Company Description :

    LinTech Global is an award-winning, ISO 9001 : 2008 certified business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio / Visual (AV) Solutions. The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

    Benefits :

    Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life / AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

    EEO Statement :

    LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and / or employee to review the Companys written Affirmative Action Plan. This plan is available for inspection upon request.

    http : / / lintechglobal.com / wp-content / uploads / 2017 / 09 / poster screen reader_optimized.pdf

    DICE

    This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.

    J-18808-Ljbffr