Help desk Jobs in Raleigh, NC

About the RoleAs a Hospital Front Desk Receptionist, you'll be the first point of contact for patients, visitors, and healthcare providers. Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.Key Responsibilities

• Patient Registration : Greet patients and visitors, verify their information, and register them for appointments or admissions.
• Appointment Scheduling : Schedule appointments for patients, ensuring accurate and efficient scheduling.
• Telephone Management : Answer and direct phone calls, providing information and assistance to callers.
• General Office Duties : Perform administrative tasks such as filing, photocopying, and data entry.
• Customer Service : Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner.
• Medical Records Management : Maintain accurate and confidential patient medical records.Qualifications
• High school diploma or equivalent
• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Experience in a healthcare setting is preferred but not requiredBenefits
• Competitive salary and benefits package
• Opportunities for professional development
• Stable employment in a growing industry
• Rewarding work environmentJoin our team and make a positive impact on the lives of patients and their families!