Help desk manager Jobs in Charlotte, NC
Last updated: 5 hours ago
We are seeking a dedicated and experienced.This role is ideal for someone who thrives in a dynamic environment and excels at problem-solving in a small NOC setting.
The position requires comprehensi...Show moreLast updated: 4 days ago
Join Lynx Therapeutics as an IT Help Desk Technician!.The IT Help Desk Technician will be responsible for providing technical assistance and support to our staff and clients.This role is essential ...Show moreLast updated: 4 days ago
We are looking for a motivated and detail-oriented IT professional to join our team in Charlotte, NC.This full-time, on-site role provides an exciting opportunity to work in a dynamic IT environmen...Show moreLast updated: 18 days ago
The JW Marriott Charlotte is located in the vibrant Uptown district of Charlotte, North Carolina.Salary Range : $50,000 - $60,000.
White Lodging develops and operates a portfolio of award-winning, pr...Show moreLast updated: 7 days ago
Hotel : Hilton Charlotte Airport 2800 Coliseum Centre Drive.Charlotte, NC 28217 Front Desk Associate.Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium Hospi...Show moreLast updated: 5 hours ago
This position is responsible for managing the operation of the hotel’s front desk and the administration of the front office in accordance with Company standards for quality, cleanliness, gue...Show moreLast updated: 30+ days ago
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial pr...Show moreLast updated: 11 days ago
Support Desk Specialist (Hybrid - Charlotte, NC) : .Optomi, in partnership with a leader in telecommunications industry, is seeking a Helpdesk Support Specialist for a hybrid role in Charlotte, NC.Th...Show moreLast updated: 7 days ago
Best Western - JobID : 100-151552451 [Guest Service / Concierge] As a Front Desk Agent at Best Western, you'll : Maintain an inventory of vacancies, reservations and room assignments; Take same day r...Show moreLast updated: 7 hours ago
A company is looking for a Help Desk Manager to oversee technical support operations and lead a team of support specialists.
Key ResponsibilitiesRecruit, train, and mentor help desk specialists whil...Show moreLast updated: 3 days ago
At V3, our employees are the heart and soul of the company, so we asked them to describe V3 in three words and we created a Word Cloud with those words.
The size of the word indicates how often it w...Show moreLast updated: 15 days ago
Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues.This position will identify, research, and resolve technical problems.Essent...Show moreLast updated: 7 days ago
HP Hotels - JobID : 100-102261350 [Guest Service / Concierge] As a Front Desk Agent at HP Hotels, you'll : Greet all customers who approach the Front Desk.
Check-in arriving guests and check-out depa...Show moreLast updated: 2 days ago
Reporting to the Digital Product Manager, the Creative Services Project Manager will manage end-to-end delivery (production and development) of marketing campaign materials and digital optimization...Show moreLast updated: 15 days ago
A family of companies and experiences.As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results.If you’ve been hu...Show moreLast updated: 30+ days ago
The role involves supporting the Help Desk Lead in managing the HEW Helpdesk, focusing on documenting Helpdesk and ITIL processes.
It ensures that information service delivery meets both general bus...Show moreLast updated: 30+ days ago
Home2 Suites by Hilton Northlake.Front Office Manager supervises the front desk to ensure efficient and profitable operation.
Responsible for training, scheduling and evaluation of front office pers...Show moreLast updated: 26 days ago
IT Help Desk For Night Support.Approximately one-year renewable contract option to hire.Night shift hours - Sun-Thursday 2 shifts.
EST to 5 am EST or 5 am EST to 1pm EST.IT Help Desk Night Support S...Show moreLast updated: 30+ days ago
Job Number 4600300092 Start Date Open Date 05 / 30 / 2024 Closing Date 06 / 07 / 2024.Provide first level technical support and expertise for computer desktops, laptops, servers, operating systems, applica...Show moreLast updated: 30+ days ago
- Promoted
Help Desk Technician
PeopleSuite Talent SolutionsCharlotte, NC, USFull-time
- Promoted
IT Help Desk Technician
Lynx TherapeuticsCharlotte, NC, USFull-time
- Promoted
Help Desk Support / IT Technician
Motion RecruitmentCharlotte, North Carolina, United StatesFull-time
- Promoted
Front Desk Manager
White LodgingCharlotte, NC, US$50,000.00–$60,000.00 yearly
Full-time
- Promoted
- New!
Front Desk Associate
Atrium HospitalityCharlotte, NC, United StatesFull-time
- Promoted
Front Desk Supervisor
Primo Investments LLCCharlotte, NC, USFull-time
- Promoted
Hilton Hotel Brands - Front Desk Agent
HiltonCharlotte, NC, United StatesPart-time
- Promoted
Help Desk Support Specialist
OptomiCharlotte, NC, USFull-time
IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Charlotte)
Axiom TechnologiesCharlotte, North America, North Carolina Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.
We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
- Promoted
- New!
FRONT DESK AGENT
Best WesternNC, United StatesFull-time
- Promoted
Help Desk Manager
VirtualVocationsCharlotte, North Carolina, United StatesFull-time
- Promoted
Help Desk Technician
V3 CompaniesCharlotte, NC, United StatesFull-time
IT Help Desk Tier 2
MaximusCharlotte, NC, US$27.50 hourly
- Promoted
FRONT DESK AGENT
HP HotelsCharlotte, NC, United StatesFull-time
- Promoted
Project Manager
Insight GlobalCharlotte, NC, United StatesFull-time
AP HELP DESK ASSOCIATE (HYBRID)
Compass CorporateCharlotte, North Carolina, United States of AmericaFull-time
IT Help Desk Technical Specialist
JM Huber CorporationCharlotte, NC, USFull-time
Front Desk Manager
ABC Investments and ManagementCharlotte, North Carolina, United States, 28269Full-time
IT Help Desk For Night Support
CRGNorth Carolina$18.00 hourly
Full-time
Coordinator, Help Desk
Charlotte-Mecklenburg SchoolsCharlotte, NCFull-time
Help Desk Technician
PeopleSuite Talent SolutionsCharlotte, NC, US4 days ago
Job type
- Full-time
Job descriptionTechnical Skills : Strong expertise in VoIP network connectivity tools (e.g., Wireshark, SIP ladder). Experience with structured cabling practices and troubleshooting complex telecommunications systems. Proven experience as a Network and VoIP administrator. Familiarity with server hardware, networking software, and IT backup / recovery solutions. Communication & Interpersonal Skills : Excellent verbal and written communication skills. Ability to effectively collaborate with remote technicians and articulate complex technical solutions to non-technical audiences. Professional demeanor with adaptability, humor, and composure in stressful situations. Problem-Solving & Organization : Strong problem-solving skills with the ability to manage multiple tasks and prioritize responsibilities independently. Ability to translate technical challenges into actionable solutions for end-users. Additional Requirements : Comfortable with a small corporate environment and diverse team dynamics. Ability to lift IT hardware and materials weighing up to 40 pounds. Weekend on-call rotation every three weeks. Hours : Monday through Friday, 8 AM - 5 PM.
Job Description
Job Description
Scope of Position
We are seeking a dedicated and experienced Administrator / Technical Support Tier 1 / 2 professional with extensive telecommunications expertise. This role is ideal for someone who thrives in a dynamic environment and excels at problem-solving in a small NOC setting. The position requires comprehensive knowledge of data circuits, networking, hardware, VoIP systems, and structured cabling practices.
Responsibilities
- Provide remote customer support for hardware, software, network connectivity, and troubleshooting, including technician dispatches.
- Communicate and present technical solutions clearly during customer-facing video conferences.
- Work with data circuits such as DSL, Cable, T-1, Ethernet, and Cellular networks.
- Configure, maintain, and troubleshoot networking equipment (modems, routers, switches, and firewalls).
- Support and resolve issues with Active Directory (AD), VoIP systems, and legacy PBX systems.
- Monitor network performance (availability, utilization, throughput, latency) and identify potential weaknesses.
- Install and integrate server hardware and applications.
- Assist with backup and recovery processes and maintain update schedules.
- Set up and manage user accounts, permissions, and passwords in Azure AD.
- Manage small-scale projects, including resource scheduling, material allocation, and status reporting.
- Conduct research and recommend improvements to system administration policies.
Qualifications
LI-DNI