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Help desk manager Jobs in Colorado Springs, CO

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Help desk manager • colorado springs co

Last updated: 1 day ago
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Service Desk Specialist

Service Desk Specialist

RedBeard SolutionsColorado Springs, CO, United States
Full-time
Service Desk Intake Support Specialist.This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical syste...Show moreLast updated: 8 days ago
  • Promoted
Help Desk Analyst 2

Help Desk Analyst 2

StaffingColorado Springs, CO, US
Temporary
Address : Atlanta, GA 30334 (Remote) 6 Months Contract Position.Note : This position is ADMINISTRATIVE / CLERICAL SUPPORT ROLE in nature. it is NOT an IT -Technical support position.State of Georgia re...Show moreLast updated: 30+ days ago
IT Service Desk Manager

IT Service Desk Manager

Garg Consulting Services, Inc.Colorado Springs, Colorado, USA
Full-time
Enjoy what you do while contributing to a company that makes a difference in peoples Fertility a network of premier fertility centers in the United States continually seeks experienced compassiona...Show moreLast updated: 7 days ago
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Front Desk

Front Desk

Orthopedic Centers of ColoradoColorado Springs, CO, US
Full-time
A Front Desk Representative is responsible for ensuring the clinic meets the required standards to be successful.This includes HIPAA rules, OSHA rules, Compliance rules and regulations against frau...Show moreLast updated: 5 days ago
Front Desk Receptionist

Front Desk Receptionist

Comfort DentalColorado Springs, CO, United States
Full-time
Job Title : Front Office Receptionist.Job Summary : Comfort Dental Citadel is seeking a highly motivated and customer-oriented Front Office Receptionist to join our busy dental practice.As the first ...Show moreLast updated: 30+ days ago
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Front Desk Receptionists

Front Desk Receptionists

Jobs for HumanityColorado Springs, CO, US
Part-time
Jobs for Humanity is collaborating with Ridgeline Nails to build an inclusive and just employment ecosystem.Looking for a Front Desk / Receptionist person who enjoys working at a busy salon.Answer p...Show moreLast updated: 30+ days ago
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Help Desk Support

Help Desk Support

S2TechnologiesColorado Springs, CO, US
Full-time
Client Service Technician - Help Desk Support.S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician / Help Desk Specialist, you will provide e...Show moreLast updated: 30+ days ago
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Help Desk Technician (Remote)

Help Desk Technician (Remote)

Scale AIColorado Springs, Colorado, United States
Remote
Full-time
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...Show moreLast updated: 2 days ago
Help Desk Support Specialist - Secret Clearance

Help Desk Support Specialist - Secret Clearance

Chickasaw Nation Industries, Inc.Colorado Springs, CO, US
Full-time
Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support reques...Show moreLast updated: 30+ days ago
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Front Desk

Front Desk

Farrell's eXtreme BodyshapingColorado Springs, CO, US
Part-time
Are you a positive, organized, and enthusiastic individual looking for how you can help change people’s lives? Are you someone with strong leadership skills and a passion for fitness and nutr...Show moreLast updated: 4 days ago
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Help Desk Supervisor

Help Desk Supervisor

SteampunkColorado Springs, CO, US
Full-time
We are searching for a dedicated, supportive Help Desk Supervisor who can coach and motivate contact center representatives as they field calls from customers. The help desk supervisor will assist i...Show moreLast updated: 30+ days ago
Help Desk Trainer- TS / SCI W / POLY

Help Desk Trainer- TS / SCI W / POLY

GDITSprings, Colorado, CO, USA
Full-time
Transform technology into opportunity as a Help Desk Technician V with GDIT.A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront ...Show moreLast updated: 30+ days ago
Help Desk Technician - MIDS - TS / SCI w / poly

Help Desk Technician - MIDS - TS / SCI w / poly

General Dynamics Information TechnologyColorado Springs, Colorado, United States of America
Full-time
Advance how our customers operate while you advance your career.Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and ...Show moreLast updated: 1 day ago
Front Desk Agent

Front Desk Agent

Highgate HotelsColorado Springs, CO, United States
Full-time +1
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio o...Show moreLast updated: 30+ days ago
Property Desk Adjuster

Property Desk Adjuster

EAC Claims Solutions LLCColorado Springs, CO, United States
Full-time
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency.Join us in delivering exceptional service while upholding the highest standards of professionalism and co...Show moreLast updated: 30+ days ago
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Help Desk Specialist - Cleared

Help Desk Specialist - Cleared

Take2 Consulting, LLCColorado Springs, CO, United States
Full-time
Take2 has proven experience bridging the intersection of technology and people solutions.As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the...Show moreLast updated: 6 days ago
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Help Desk Specialist, Tier 1

Help Desk Specialist, Tier 1

Community Bible StudyColorado Springs, CO, US
Full-time
Position : Help Desk Specialist, Tier 1.Community Bible Study (CBS) is an.We offer a wide range of courses in classes around the world, with over 1. CBS fosters a welcoming environment for people fro...Show moreLast updated: 30+ days ago
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Front Desk Coordinator

Front Desk Coordinator

True North Health CenterColorado Springs, CO, US
Full-time
Join Our Team as a Front Desk Coordinator!.Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment w...Show moreLast updated: 30+ days ago
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Front Desk Clerk

Front Desk Clerk

Ladgov CorporationColorado Springs, CO, US
Full-time
Front Desk Clerk / Data Entry – M&FRC.Mon–Fri, 0800–1600 (40 hrs / week.Greet and assist walk-in and phone customers; respond to emails. Schedule classes / briefings and maintain a...Show moreLast updated: 30+ days ago
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Service Desk Specialist

Service Desk Specialist

RedBeard SolutionsColorado Springs, CO, United States
8 days ago
Job type
  • Full-time
Job description

About the Role

We are seeking a Service Desk Intake Support Specialist to join our team in Colorado Springs, CO. This role supports a high-visibility, mission-focused IT environment, providing first-line technical assistance and ensuring reliable access to critical systems.

You will serve as the initial point of contact for users, troubleshooting a wide range of issues related to hardware, software, networking, system access, and telecommunications. This position plays a vital part in maintaining system readiness and ensuring efficient resolution of user requests.

Key Responsibilities

  • Provide technical support via phone, ticketing system, or self-service portal for hardware, software, network, and system / application access issues.
  • Diagnose, identify, isolate, and analyze technical problems using the knowledge base and historical records.
  • Route tickets when needed to specialized support teams.
  • Maintain accurate documentation in tracking databases and ticketing systems.
  • Recognize recurring issues and escalate patterns or concerns to management.

Minimum Qualifications

  • AA degree in a related discipline and 3+ years of relevant experience
  • — OR —
  • High School diploma with 5+ years of relevant experience and applicable certification
  • Compliance with DoD 8140 IAT II requirements (e.g., Security+ CE )
  • Must be a U.S. Citizen
  • Must possess an active TS / SCI security clearance
  • Preferred Qualifications

  • Strong technical and communication skills with the ability to interact effectively with users at all levels.
  • Experience working with DoD cryptographic equipment and related material handling.
  • Troubleshooting experience with computer systems, networks, and operating systems (Solaris, Unix, Linux).
  • Familiarity with DoD messaging systems .
  • Background supporting systems in a mission-critical, highly monitored operational environment.