Help desk manager Jobs in Lexington, KY

Job Description

Job Description

Robert Half is offering a short-term contract employment opportunity in Lexington-Fayette, Kentucky for a Front Desk Coordinator. As a Front Desk Coordinator, you'll be the first point of contact for our clients and be responsible for a variety of administrative and customer service tasks.

Responsibilities :

• Coordinating front desk activities, including answering and redirecting calls from a multi-line phone system.
• Providing concierge services to our clients and visitors to ensure a high level of service.
• Handling administrative tasks, such as organizing files and managing correspondence.
• Ensuring accurate and efficient data entry in various systems, including Microsoft Excel, Microsoft Outlook, and Microsoft Word.
• Utilizing your interpersonal skills to provide excellent customer service and resolve client inquiries in a timely manner.
• Monitoring customer accounts and taking appropriate action when necessary.
• Demonstrated experience in Administrative Assistance
• Competency in using a multi-line phone system effectively
• Experience in providing Concierge Services
• Strong Customer Service skills
• Proficiency in Data Entry tasks
• Excellent Interpersonal Skills for interacting with a diverse range of clients and colleagues
• Knowledge and experience in using Microsoft Excel
• Proficiency in using Microsoft Outlook for detail oriented communication
• Experience in using Microsoft Word for documentation
• Ability to organize files systematically and efficiently