Help desk manager Jobs in Los Angeles, CA
Last updated: 1 day ago
We are looking for a customer service-oriented Senior Help Desk Technician to provide technical support to users in an efficient and accurate manner.
You will be considered as the firm’s front...Show moreLast updated: 3 days ago
Duration : Through May 31, 2025, with possible extensions.The ideal candidate will have a minimum of.This role requires strong expertise in troubleshooting hardware and software issues, provisioning...Show moreLast updated: 11 days ago
Working Location : Los Angeles (Onsite) .Employment Type : Part-time (1 or 2 days per week starts / depends on the work performance, working hours will be longer).
Regular working hours : 8-5...Show moreLast updated: 11 days ago
Years of Experience Required : 5+ years in order to be considered.We are seeking a skilled Help Desk IT Technician with 5+ years of experience, working in the manufacturing industry to join our team...Show moreLast updated: 2 days ago
Fieldman Fitness LLC is seeking a Help Desk Analyst to join our dynamic IT team.The ideal candidate will provide technical support and assistance to our employees, ensuring smooth operation of all ...Show moreLast updated: 1 day ago
JANUS et Cie is currently seeking a Help Desk Technician in our IT Department.The Help Desk Technician is the first point of contact for employees seeking technical assistance by phone, e-mail or t...Show moreLast updated: 1 day ago
We have an opportunity to join the Alliance as the Service Desk Manager in the Technology Services Department.WHAT YOU'LL BE RESPONSIBLE FOR.
Reporting to the Technology Services Director, this posi...Show moreLast updated: 30+ days ago
Great companies need great teams to propel their operations.Join the group that solves business challenges and enhances the way we work and grow.
Working at Gainwell carries its rewards.You’ll have ...Show moreLast updated: 3 days ago
Become Part of the TPG Hotels, Resorts & Marina Team.TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies.
We are a national operator of hosp...Show moreLast updated: 2 days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading!.
Gold’s Gym Socal and its affiliated clubs are growing fast and lo...Show moreLast updated: 30+ days ago
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show moreLast updated: 30+ days ago
A company is looking for a Help Desk Lead responsible for supporting an assigned customer team and associated agents.Key ResponsibilitiesOversee monitoring and response to agent chat and reported I...Show moreLast updated: 11 days ago
Description & Requirements Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Suppor...Show moreLast updated: 4 days ago
We are in search of a detail-oriented individual to join our Help Desk team.Based in Los Angeles, California, this role involves various responsibilities within the industry, including managing Tie...Show moreLast updated: 15 days ago
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières.As an IT Help Desk Technician requires using your technical knowledge, ability to solve pr...Show moreLast updated: 30+ days ago
The Help Desk Technician II provides workstation phone, off site and onsite support for users, vendors and / or clients, resolving computer issues and help desk-related requests.This position plans, ...Show moreLast updated: 30+ days ago
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements.
Front office areas include Bell / Door Staff, Switchboard and ...Show moreLast updated: 30+ days ago
- Promoted
Help Desk Technician
Punch StudioCulver City, CA, US$26.00–$28.00 hourly
Full-time
- Promoted
Help Desk Technician
IMRI Technology & Engineering SolutionsLos Angeles, CA, USFull-time
- Promoted
Part-time : IT Support / Help Desk - Japanese
Cinter CareerLos Angeles, CA, USPart-time
Help Desk IT Technician (Manufacturing E...
AppleOneChatsworth, CA$72,800.00 yearly
Full-time
Freelancer / IT / Desktop Support / Help Desk / Field Support / IT Consultant / Technical Support
Axiom TechnologiesCalifornia, North America Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.
We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
- Promoted
Help Desk Analyst
Fieldman FitnessLos Angeles, CA, USFull-time
- Promoted
Help Desk Technician
JANUS et CieSanta Fe Springs, CA, US$26.00–$30.00 hourly
Full-time
Service Desk Manager
The AllianceMariposa County; Merced County; Monterey County; San Benito County; Santa Cruz County$109,923.00–$175,884.00 yearly
Service Desk Manager
Gainwell Technologies LLCAny city, LA, US$93,400.00–$133,400.00 yearly
Full-time +1
- Promoted
Front Desk Manager
TPG Hotels Resorts and MarinasCommerce, CA, United StatesFull-time
Front Desk Manager
Gold's Gym - SoCalDowntown LA, CA, US$19.00–$21.00 hourly
Full-time
Assistant Front Desk Manager
Four Seasons Hotels and ResortsBeverly Wilshire,Los Angeles$69,900.00–$75,000.00 yearly
Sr. Help Desk Support Technician
OSI Systems, IncHawthorne, California OSI Systems and its subsidiaries is a vertically integrated provider of specialized electronic systems and for components that meet the critical needs in the homeland security, healthcare, defense,...Show moreLast updated: 30+ days ago
- Promoted
Help Desk Lead
VirtualVocationsVan Nuys, California, United StatesFull-time
IT Help Desk Tier 1 REMOTE
MaximusLos Angeles, CA, US$21.00 hourly
Remote
Full-time
- Promoted
Help Desk
Robert HalfLos Angeles, CA, USFull-time
IT Help Desk Technician
Merit ServicesCA$40,000.00–$60,000.00 yearly
Full-time
Help Desk Technician II ( 100% On-site, Temporary- 1 year))
L.A. Care Health PlanLos Angeles, CA, USFull-time
Overnight Front Desk Manager
Marriott InternationalLos Angeles, CA, United States$26.92–$34.13 hourly
Full-time
Help Desk Technician
Punch StudioCulver City, CA, US3 days ago
Salary
$26.00–$28.00 hourly
Job type
- Full-time
Job descriptionAn AA or Bachelor’s degree in Information Systems or industry-related certificates is preferred but not required At least two (2) years of experience in a Help Desk or Desktop Support role Strong verbal and written communication skills with the ability to adapt communication according to the target audience Possess high-quality customer service skills with a keen ability to diffuse situations as needed Skilled in the use and troubleshooting of Microsoft Office and Adobe Creative software Proven analytical ability, problem-solving skills, and data-driven decision-making capability Ability to navigate through complex / conflicting priorities A dedication to customer service that will permeate the entire organization A dependable team player with strong integrity, a sense of urgency, accountable, results-driven, and self-motivated Competitive compensation Paid Holidays and PTO Benefits plan including medical, dental, and vision 401k and profit sharing
Job Description
Job Description
We are looking for a customer service-oriented Senior Help Desk Technician to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the Punch Studio. In this role, the Senior Help Desk Technician will assist in providing technical support for 200+ employees, including a portion who are on a hybrid schedule as well as several employees working remotely. Under the direction of the Information Technology Manager, the Sr. Help Desk Technician will troubleshoot, diagnose, and resolve problems related to computer hardware, software, mobile devices, printers, network issues, and other technology tools and products. Working in a team environment, this role will provide end-users first-level troubleshooting support for a variety of technical computing support issues while ensuring the highest-level customer service.
Essential Job Functions :
- Develop, track, report, and improve agreed-upon Service Legal Agreements (SLAs) with department leads.
- Lead initial problem resolution to resolve end-user issues / requests.
- Identify improvements, training, skill advancements, and discipline.
- Identify and address the automation needs in the IT service delivery and end-user onboarding / offboarding process.
- Provide training, advice, and support to the organization to facilitate the use of information technology and promote awareness of the compliance policy, including security and appropriate use of assets.
- Build and maintain the IT support knowledge base internally for department reference and public user reference.
- Analyze and evaluate existing Helpdesk best practices and procedures and make recommendations to management for improvement.
- Interact with end-users to facilitate and promote the effective use of information technology within the guidelines of the company.
- Track and maintain IT equipment while overseeing the onboarding and offboarding processes for employees, ensuring they have the necessary access and resources.
Requirements
COMPENSATION : $26 to $28 per hour
Benefits